Nucar Nissan of Norwood- Service Center

Very professional service Rep. The service rep. Gabriel was very professional and in-depth in his explanation every step of the way. What a great guy, I would recommend him for a The service rep. Gabriel was very professional and in-depth in his explanation every step of the way. What a great guy, I would recommend him for a raise if I have my way. More

Very attentive to me and good work on my Nissan. Very polite, professional and friendly and kept me in the loop with progress on my car. I would recommend to friends. Price could always be better Very polite, professional and friendly and kept me in the loop with progress on my car. I would recommend to friends. Price could always be better More

Great customer service I got an appointment the day after I called and my car was inspected on time. Friendly service from Gabriel and great sense of urgency. I got an appointment the day after I called and my car was inspected on time. Friendly service from Gabriel and great sense of urgency. More

Outstanding!!! Marvin was PERFECT!!! Very informative absolutely positively professional and definitely effective and efficient knowledgeable of his job and was very Marvin was PERFECT!!! Very informative absolutely positively professional and definitely effective and efficient knowledgeable of his job and was very understanding of customer needs THANK YOU!. More

Customer Service was very helpful Needed a new battery and the employees there were very pleasant and helpful. I am glad that I went there. I would recommend going here for any service Needed a new battery and the employees there were very pleasant and helpful. I am glad that I went there. I would recommend going here for any service. More

Grease Oil Filter/tires rotated/steering noise fixed All Service personnel were very polite, kind and respectful. I received a call when my vehicle was ready to be picked up. It was ready when promised. All Service personnel were very polite, kind and respectful. I received a call when my vehicle was ready to be picked up. It was ready when promised. All questions answered and issues were addressed. Thank you. It was Saturday, January 12, 2019. I LOVE my Nissan Rogue! More

Loved it From the moment I arrived, customer service was amazing. Got everything I needed done. I wasn’t waiting long for my car to be done. Overall I am satis From the moment I arrived, customer service was amazing. Got everything I needed done. I wasn’t waiting long for my car to be done. Overall I am satisfied. More

Very slow service I made an appointment for an oil change and inspection sticker. Thought I would be out of there pretty quickly but unfortunately not. 2.5 hours later I made an appointment for an oil change and inspection sticker. Thought I would be out of there pretty quickly but unfortunately not. 2.5 hours later and I’m still sitting there, I can see my work truck through the service window and nobody is working on it. Very frustrating. Long story short they could not give me an inspection sticker without replacing a cracked brake light for $289. I left and pulled into another garage 2 min away and they had no issues with anything and I was out of there in less than 15 min with my new inspection sticker. More

Car was returned with pets not intact I went in to fix defect with new car rear windshield fluid not working car was returned with fender apart and dirt fingerprints where they were workin I went in to fix defect with new car rear windshield fluid not working car was returned with fender apart and dirt fingerprints where they were working found inner door panels loose. I was not pleased with the lack of care taken on a new vehicle and am still finding new finger dirt marks on the cloth material in the a pillar not impressed with the lack of care for a vehicle and how it was returned to me. More

The left hand doesn’t know what the right hand is doing Boch is the worst car dealership I have ever had to deal with. No one know what’s going on and apparently they don’t have a computer system to record Boch is the worst car dealership I have ever had to deal with. No one know what’s going on and apparently they don’t have a computer system to record previous calls or maintenance appointments. It’s like Groundhog Day every time I deal with them. A 3-4 hour Saturday appointment was turned into a “can you pick it up on Monday” situation with no offer of a loaner. When I asked about a loaner I was told I would have to pay for it. When I asked to speak to a manager my car was suddenly fixed after 8 hours. I will never work with Boch again once this lease is up. More