Nucar Nissan of Norwood- Service Center

Quick, friendly service. Appointment time was timely and convenient. Maintenance and service performed very quickly. Clean, comfortable waiting room. Coffee, water, apples pro Appointment time was timely and convenient. Maintenance and service performed very quickly. Clean, comfortable waiting room. Coffee, water, apples provided during wait. Car was clean. More

Unacceptable length of time! All day is not acceptable! I know that I'm not the only customer. I get it. I did however, make an appointment and advise the list of issues I'd All day is not acceptable! I know that I'm not the only customer. I get it. I did however, make an appointment and advise the list of issues I'd like taken care of during that appointment. Based on the information I received when I made my appointment I allocated three hours (4 at the very most) for my visit. 5.5 hours is beyond acceptable in my opinion!! 3.5-4 hours after arrival, is when I was consulted about what work to move forward with; the actual work only took 1.5-2 hours. I understand that diagnostics are necessary and that they take time but this is absurd and not very professional. Why exactly have set appointment times if they're not going to be adhered to? Having said that, every employee that I interacted with was extremely professional, kind and courteous. They get an A+. The process needs work and gets a C. More

Unexpected EXCELLENT service! I came to Boca Nissan to have my Rogue serviced. I had 5months left on a lease from a different dealership, and thought that while I waited I would ch I came to Boca Nissan to have my Rogue serviced. I had 5months left on a lease from a different dealership, and thought that while I waited I would check out the sales area. I was approached and given absolutely amazing service. My needs were heard, I was given great suggestions, and the deal they offered me was one that I could not turn down. In a matter of less than 24hrs I had my new car delivered and zero hassle of having to return my old leased car. Will recommend this dealership going forward and know that if I have any questions or concerns they will be happy to help! More

Service/Maintenance Brought car in for oil change. Wasn’t thrilled to find additional maintenance needed. Decided to have work done because I need a reliable/safe vehicle Brought car in for oil change. Wasn’t thrilled to find additional maintenance needed. Decided to have work done because I need a reliable/safe vehicle. Was able to apply discount, which was greatly apprecited. More

Great service. Got appt right away. Very conscientious. Everyone was very accommodating, very concerned about my comfort while waiting for servic. Finished right Got appt right away. Very conscientious. Everyone was very accommodating, very concerned about my comfort while waiting for servic. Finished right when they said it would be. More

Very professional service adviser. The experience was great. Made an appointment online. I arrived and I was in the system which has not happened before. The service was great. I will come again. Made an appointment online. I arrived and I was in the system which has not happened before. The service was great. I will come again. More

Best service ever Only thing that was missing was a complimentary wash but everything was great. Complimentary shuttle was perfect went to gym while I waited for car Only thing that was missing was a complimentary wash but everything was great. Complimentary shuttle was perfect went to gym while I waited for car More

The Review I came in for a minor problem on a Saturday and was treated with respect and I left with my problem resolved and I was satisfied. I came in for a minor problem on a Saturday and was treated with respect and I left with my problem resolved and I was satisfied. More

Large unexpected repairs Service engine light came on and ended up being a costly repair. Dealer did the work well with a next day appointment. Very willing to discuss opti Service engine light came on and ended up being a costly repair. Dealer did the work well with a next day appointment. Very willing to discuss options for repair and even showed me a failing battery that needed to be replace. Didn't hesitate to try to add on other servicing they felt should also be done, driving the bill into the stratosphere. As is the case for all dealers, shop hourly rates are high. One disappointing feature was that in their repair of the service engine malfunction, they reset the computer such that the radio was completely deprogrammed of all my station settings. They did not warn me about this. More

Quick Professional Service While my vehicle was only in for a mere oil change and headlight, I was very satisfied with the professionalism displayed to me, quick service, free m While my vehicle was only in for a mere oil change and headlight, I was very satisfied with the professionalism displayed to me, quick service, free mulri-point inspection, and fair pricing. See you next time More