Nucar Nissan of North Attleboro - Service Center
North Attleboro, MA
664 Reviews of Nucar Nissan of North Attleboro - Service Center
Good Job Job was completed satisfactorily. And also provided a loaner car to use due to it being a 6hr or so job. The only problem was that when I went to pic Job was completed satisfactorily. And also provided a loaner car to use due to it being a 6hr or so job. The only problem was that when I went to pick up my car at the end of the day, I was told that it wouldn’t be done until the end of the next day because the part needed for the repair turned out to be defective and they needed to order a new one. But they did allow me to keep the loaner car for the second day. More
Customer service excellent, work done on car questionable. Laura was personable and excellent to work with. I was not pleased with the fact that I had to bring my car in for a worn wheel bearing (due to exces Laura was personable and excellent to work with. I was not pleased with the fact that I had to bring my car in for a worn wheel bearing (due to excessive use at 57,000 miles ???) and worn out leaking shocks. I have NEVER in all of my 7 cars that I have owned in my life had to replace a worn wheel bearing and had leaking shocks EVER. Never mind at 57,000 miles. In fact the only other vehicle that I had to spend any real money on other than basic maintenance, tires and brakes is the Infinity Qx 4 that I owned which is also made by Nissan. I had many EXPENSIVE problems with that car in which case I traded it in for a Toyota. I have owned 3 Toyotas and never had problems with them. They ran beautifully and for a long time. After having a bad experience with Nissan in the past I was reluctant to buy another one. The reason I tried again quite frankly was because I liked the style of the Nissan over the Toyota and here I am once again having to spend $1000 on excessive wear and tear on wheel bearings and leaking shocks. 57,000 miles is not excessive. My mother had a Toyota with almost 300,000 miles on it and never had that issue. She currently has a Camry with 171,000 miles on it and has only had to replace brakes and tires and do oil changes. I am completely disappointed with the integrity of Nissan. I will never purchase another one. As soon as I am able I am going right back to Toyota. As far as the work done on the car, I was completely annoyed and upset that I had to return to the dealership the very next day and sit there for a couple of hours due to the fact that the day before the mechanic tightened a bolt too tight and it broke off and starting clanging and making horrible loud noises. The customer service staff has always been fantastic. Unfortunately I am a bit untrusting of the mechanical work. The visit before this past experience I told the customer service that I had a sound that was coming from the back of my car and the rep said that it might be the tread on the new tires I had recently had put on. I thought that was a stretch but he said they would check it out. He then came back and said I needed brakes. Had rear brakes installed and was told that they were confident that took care of it. It did not. It was still there. Seeing as though they had just checked it I rode with that sound a while longer until it got worse and then brought it in. That problem could have been rectified had it been properly diagnosed the first time. Again, I have nothing bad to say about all of the customer service representatives I have worked with so far. Unfortunately I am not pleased with the mechanical work. More
Over charging for tired rotation While I'm happy with the service I routinely get at your facility, I was a bit shocked to find out that you charge $29.00 to rotate tires I purchased While I'm happy with the service I routinely get at your facility, I was a bit shocked to find out that you charge $29.00 to rotate tires I purchased from you when most of your local competition does it for free. Disappointing. More
Oil change and tire rotation While it did take a decent amount of time for my service to be done (1.5 hours) I have to say that the service they provided was very thorough. I rece While it did take a decent amount of time for my service to be done (1.5 hours) I have to say that the service they provided was very thorough. I received a thorough inspection after my oil change and was notified of things that may need changing without being forced to repair them that day. Overall great experience and I will continue having service done here. More
oil issues needed a clean up on my oil pan ...and drive train..the service was fast and friendly and second to none to any of the dealers around this area. needed a clean up on my oil pan ...and drive train..the service was fast and friendly and second to none to any of the dealers around this area. More
Great service I was in and out approximately 1 hour I have been doing business with nissan for a few years now and they have always done right by me. I will continue to have my service done at boch niss I have been doing business with nissan for a few years now and they have always done right by me. I will continue to have my service done at boch nissan More
Excellent Service! I would recommend this dealership if you're looking for a professional, knowledgeable service crew. The facility is very clean and well kept. I apprec I would recommend this dealership if you're looking for a professional, knowledgeable service crew. The facility is very clean and well kept. I appreciate you all! More
Great people providing great service! Dave works the service desk at the Nissan in North Attleboro. He knows me by name and always ensures excellent service during every visit. Employees s Dave works the service desk at the Nissan in North Attleboro. He knows me by name and always ensures excellent service during every visit. Employees such as Dave make the Nissan in North Attleboro the great place that it is! More
Service center Very friendly & helpful atmosphere . Things done on a timely manner & took care of things that were necessary . In all things were good & had no is Very friendly & helpful atmosphere . Things done on a timely manner & took care of things that were necessary . In all things were good & had no issues More
Good experience Had major steering problems and other work done. All my concerns were handled well, including the use of a rental car as needed. Careful, concerned st Had major steering problems and other work done. All my concerns were handled well, including the use of a rental car as needed. Careful, concerned staff. More