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Nucar Nissan of North Attleboro - Service Center
North Attleboro, MA
664 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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664 Reviews of Nucar Nissan of North Attleboro - Service Center
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August 07, 2019
Nightmare Simply the worst. Rude and incompetent. Broke multiple things in steering column as part of airbag recall and then insisted it was normal wear and tea Simply the worst. Rude and incompetent. Broke multiple things in steering column as part of airbag recall and then insisted it was normal wear and tear. Had us pick up the vehicle with check engine light the first time, and then traction control and slip light on the second time. Had zero issues before bringing it in. Had to bring in multiple weeks in a row to get fixed despite them telling me everything was fixed. The first time they tried to charge us over $600 for a broken clock spring that wasn’t broken before they replaced the airbag, which it sits in front of in the steering column. Next was the Steering angle sensor. Manager on duty told me service memo NPSB-16-602 put out by Nissan that I found for the situation specific to an airbag change didn’t apply, and then told me the entire part had to be replaced for 800$ a few hours later. Nissan North America memo explicitly said the steering angle sensor needed (mandatory) to be reset when replacing the airbag, but manager insisted he’s done thousands of them this month and it doesn’t matter what the memo said, he knows better. Told me their staff needs to get paid and if money is an issue he could bring down to 460 something so that I could get my car back in working order (at this point I had no choice and they were charging me the diagnostic fee and the car was unsafe to drive as a result of their incompetence). Wasted over a hundred hours of my time so far, plus my wife’s time and my in-laws time. Waited forever on the reimbursement check the actual manager promised us when my wife finally caught him to discuss this blatant con, he said ‘they wanted to do the right thing’. Still even then, had to post this review on google maps which yielded them calling and emailing my wife repeatedly asking to take it down and for our address again because they had not even sent the check they said they had sent. Finally, we received a check for a little less than they had charged my credit card months earlier. I couldn’t think lower of this place. Definitely will be finding a new service center despite years of using them and having purchased the car from them. More
by BusinessRequiresHonesty
Employees Worked With
Laura Lariviere
August 07, 2019
Perfect as usual Everyone professional and courteous. Waiting room clean and pleasant. Service explained work that had to be done and finished within ninety minutes. V Everyone professional and courteous. Waiting room clean and pleasant. Service explained work that had to be done and finished within ninety minutes. Very satisfied with this dealership More
by BILCOLET
Verified CustomerEmployees Worked With
Laura
August 05, 2019
Oil change and rattling noise As always I was pleased with the thorough and efficient service at Boch Nissan. The areas of my Rogue that need attention were explained very well. As always I was pleased with the thorough and efficient service at Boch Nissan. The areas of my Rogue that need attention were explained very well. My immediate challenge was a rattling noise and this resulted in a clamp that needed replacement. More
by AMB 2013 NR
Employees Worked With
Christina Gingras
August 05, 2019
2018 CPO Rogue Sport remote starter A remote starter was installed on purchase at Boch North but not correctly. The sensors don’t recognize when the car is started so there is a extremel A remote starter was installed on purchase at Boch North but not correctly. The sensors don’t recognize when the car is started so there is a extremely loud screeching noise when Starting. It was checked by service at Boch Nissan North and they said it was fixed. On delivery to my home (Which was greatly appreciated) the noise occurred. This service call identified why the noise happens. I was told to bring to Boch Toyota South. Another appointment and more time away from work. I hope this is resolved soon. This service call was good not their fault it is not resolved. Boch Nissan North should have handled this better. More
by DCORVESE
Employees Worked With
Laura Lariviere
August 05, 2019
Great service The customer service representative that checked me in (David Pari) is awesome. He’s super friendly, kept giving me updates on my vehicle, and made s The customer service representative that checked me in (David Pari) is awesome. He’s super friendly, kept giving me updates on my vehicle, and made sure to explain all details to me regarding the service done to my vehicle. He always makes it a very pleasant experience! More
by MELISS0921
Employees Worked With
David Pari
August 03, 2019
Excelente David was a big help, explained all the possible options and had all the info needed for me to understand everything clearly. Great costumer service. David was a big help, explained all the possible options and had all the info needed for me to understand everything clearly. Great costumer service. More
by AMORENO.1595
Employees Worked With
David Betz
August 02, 2019
Oil change Dave was great, he let me know what was due for my car, while understanding that I was a little short on funds this month due to my debit card being h Dave was great, he let me know what was due for my car, while understanding that I was a little short on funds this month due to my debit card being hacked. I ended up doing the oil change plus had the air filter changed because Dave stressed the importance of it. More
by LYNNECAMP0
Employees Worked With
Dave Pari
July 31, 2019
Satisfied and Pleased at the Level of Attention I received. Dave greeted me in bay and explained the process as I was new there and gave me a realistic time of completion as I needed to be out by a certain time Dave greeted me in bay and explained the process as I was new there and gave me a realistic time of completion as I needed to be out by a certain time. Very Professional and friendly. He also gave an Armada Key Chain which was pretty cool! More
by DMHUGHES88
Employees Worked With
Other Employees :
I worked with David in Service. primarily , Lee Oresman
July 31, 2019
Ineffiecient time wasting techs I had to go back a second time for an oil change and rotating my tires because the desk person didnt have a part i needed that i specifically called t I had to go back a second time for an oil change and rotating my tires because the desk person didnt have a part i needed that i specifically called the day before to be sure they had it. It took an hour and a half to change my oil and i had to leave without getting my tires rotated because i had sevice calls I had to go do. If i ran my business this way I'd be out of business. I cant wait until my prepaid service contract is up so i can stop coming here. More
by M.C.
Employees Worked With
Not sure who took care of me
July 29, 2019
Service I have always had good service, timely, honest and helpful! They sit with you and explain the details, cost, and neccessary work for immediate attent I have always had good service, timely, honest and helpful! They sit with you and explain the details, cost, and neccessary work for immediate attention More
by RHONDA_BECKWITH
Employees Worked With
Stefan
