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Nucar Nissan of Allentown - Service Center

Allentown, PA

4.5
2,132 Reviews

2,132 Reviews of Nucar Nissan of Allentown - Service Center

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April 05, 2024

Quick and efficient service. Kept me in the loop, we live an hour away- have multiple dealers that are local but we choose rothrock for ease of mind More

by Jackie DeLuca
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chelsea Norton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Sessanta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2024 -

Nucar Nissan of Allentown responded

Thank you for choosing us despite your long drive! We are glad your service was quick and efficient! Have a great day!

April 05, 2024

Dropped off my work vehicle for check engine light. They said the vehicle will be checked immediately, but it stayed outside for three days. When I asked, why was the vehicle not checked yet they Had More

by H.A.S
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service department employee name, unknown
Apr 10, 2024 -

Nucar Nissan of Allentown responded

We appreciate you taking the time to give us your feedback. We are disappointed in ourselves that you had such an inconvenient and negative experience with us during your vehicles service. We would like an opportunity to make this up to you. At your convenience, please contact our Director of Operations, Patrick Jeffers, at 484-223-0527

April 04, 2024

Good customer service. Knowledgeable staff. On time delivery I do not like taking these surveys. Rothrock is a very good company to work with More

by Bill
Recommend Dealer
Yes
Employees Worked With
Autumn
Apr 04, 2024 -

Nucar Nissan of Allentown responded

Thank you for taking the time to give us your feedback! We appreciate your kind words about our knowledgeable staff! Until next time, take care and have a nice day!

April 04, 2024

Great service , friendly and efficient and respectful , would recommend others to sales and service ,,, I will be back More

by BRUNOMEDURI1960
Recommend Dealer
Yes
Employees Worked With
Monte Loch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Jeffers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Sessanta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Podratz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Andrews , David Walker , Brian Crouse
Apr 05, 2024 -

Nucar Nissan of Allentown responded

Thank you for your kind words about our service and for your recommendation! We are looking forward to seeing you again, take care!

April 01, 2024

Rothrock always provides excellent service. They go the extra mile to do things right. I am a customer for life. More

by KINKANDIZZY
Recommend Dealer
Yes
Employees Worked With
Mario Sessanta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mario Sessanta
Apr 01, 2024 -

Nucar Nissan of Allentown responded

Thank you for your review and for being a lifelong customer! We are glad we have always provided you with excellent service! Have a wonderful day!

April 01, 2024

I bought my car in for oil change and inspection. Very happy with my service at Rothrock! More

by SARAEBERSOLE189
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug Burkhardt
Apr 01, 2024 -

Nucar Nissan of Allentown responded

Thank you for taking the time to leave us your review! We are happy to learn that you are satisfied with you oil change and inspection! We hope to of service to you again in the future, take care!

April 01, 2024

Fast and efficient service. Friendly! Colleen was very professional and easy to work with throughout the process! More

by giando.j7
Recommend Dealer
Yes
Employees Worked With
Colleen
Apr 01, 2024 -

Nucar Nissan of Allentown responded

Thank you for your insightful feedback! We are glad Colleen was professional and easy to work with! Until next time, take care!

April 01, 2024

I dropped off my car for inspection without an appointment later in the day with the understanding it would be ready the next day. They got it done that evening, which was great! More

by Sah5250
Recommend Dealer
Yes
Employees Worked With
Bill Loch
Apr 02, 2024 -

Nucar Nissan of Allentown responded

Thank you for taking the time to give us your feedback! We are glad to hear that your vehicle was ready to be picked up the same day! We hope you have a great day!

March 30, 2024

I brought my car in the day before my scheduled appointment, because that was the most convenient time to drop it off. I was on my way home and received a call they had already brought it in to ch More

by Linda.bolender
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Simone McErlean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2024 -

Nucar Nissan of Allentown responded

Thank you for your kind words about our service department and staff! We are happy to be able to assist you in a way to where you were impressed! We hope to assist you again in the future! Have a nice day!

March 29, 2024

Service was representative of my telephone conversation with Susan and Mario was very concise and professional More

by DARRONWLORENZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario Sessanta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2024 -

Nucar Nissan of Allentown responded

Thank you for taking the time to give us your honest feedback! We are glad to hear that you enjoyed your experience with Susan and Mario. We are looking forward to seeing you again, take care!

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