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Nucar Nissan of Allentown - Service Center

Allentown, PA

4.5
2,132 Reviews
Call Service Center (610) 778-0048

2,132 Reviews of Nucar Nissan of Allentown - Service Center

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April 16, 2024

Service Dept. is fantastic. right in and out. and easy to check in t0o. Nice waiting area More

by stephenm
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Andrews
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 16, 2024 -

Nucar Nissan of Allentown responded

Thank you for your positive review! Please don't hesitate to reach out to us if there's anything else we can do for you. We look forward to serving you again in the future!

April 15, 2024

If I could select a minus 5 that would be my choice. Very dissatisfied! Never will get another car there! More

by MICKHANNIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jose Baret
3.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Sessanta
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 17, 2024 -

Nucar Nissan of Allentown responded

We’re truly sorry to hear about your extremely negative experience. Your feedback is incredibly valuable, and we assure you that we will use it to improve our services. If there's anything specific you'd like to address or discuss further, please reach out to us. We genuinely appreciate your feedback and regret any inconvenience caused.

April 14, 2024

Very quick and professional. My truck was ready to go well before the estimated time. More

by JKIEFSKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charlene Kratzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chelsea Norton
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 16, 2024 -

Nucar Nissan of Allentown responded

Thank you for your positive review. We're glad that your truck was ready ahead of schedule. Please don't hesitate to reach out if there's anything else we can do for you.

April 14, 2024

Made my appt for inspection and asked how long I would have to wait. A time frame was given to me for 2 1/2hrs & it was completed. They explained everything that was done & everything that is needs to be More

by Mnroskos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Simone McErlean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charlene Kratzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 16, 2024 -

Nucar Nissan of Allentown responded

It's wonderful to hear about your positive experience with Rothrock Motors! We're thrilled that your inspection appointment was completed within the estimated time frame and that you received thorough explanations about the service. Thank you for choosing us for your vehicle servicing needs!

April 14, 2024

Pleasant atmosphere . Very clean and neat. All sales staff very friendly and service department took my vehicle right away More

by Marylisa0103
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Bennett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Karb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Jeffers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Sessanta
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 16, 2024 -

Nucar Nissan of Allentown responded

We truly appreciate your kind words and positive review. Your business means a lot to us, and we can't wait to have the opportunity to serve you again in the future!

April 13, 2024

Pat did call me back and took care of bad service problem. There was no reason for what happened. More

by MBILL237
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario Sessanta
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 17, 2024 -

Nucar Nissan of Allentown responded

We are glad your service issue was resolved. We apologize again for any inconvenience this may have caused you. Have a nice day!

April 11, 2024

Service was done quickly and professionally. I will miss Mario when he retires.Good luck to him More

by peggy.mack5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario Sessanta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 12, 2024 -

Nucar Nissan of Allentown responded

Thank you for taking the time to give us your feedback! We are glad to hear your service was done quickly and professionally! Have a nice day!

April 10, 2024

Always do a good job & take good care of our fleet, and know what they are doing. More

by gail.hurson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charlene Kratzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 10, 2024 -

Nucar Nissan of Allentown responded

Thank you for your review! We are always happy to take care of your vehicles! Until next time, take care!

April 06, 2024

Nice clean fast service. Everyone I talked was very nice and helpful . I got my appointment the same day More

by JONH429
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Simone McErlean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 08, 2024 -

Nucar Nissan of Allentown responded

Thank you for your feedback! We appreciate your nice words about our service and staff! Until next time, take care!

April 06, 2024

Good experience always and samone is definly why I go to Roth rock nissa Word bonnet More

by Jason Howell
Recommend Dealer
Yes
Employees Worked With
Simoneski
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Apr 08, 2024 -

Nucar Nissan of Allentown responded

Thank you for your review! We are glad you enjoy our staff while at our dealership! We are looking forward to your next visit! Take care!

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