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Nucar Nissan of Allentown - Service Center

Allentown, PA

4.5
2,132 Reviews

2,132 Reviews of Nucar Nissan of Allentown - Service Center

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May 01, 2024

Poor communication and impossible to reach service department. Left message with no call back. Ended up going in close to closing to check on vehicle only to be told it’s been completed and should’ve More

by Matt breter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario Sessanta
3.0
This rating includes all reviews, with more weight given to recent reviews.
April 29, 2024

Steven Bennett is always willing to help with any matter. He treats you with respect and listens to any concerns you might have. Steven Bennett is the reason I kept choosing Rothrock for my vehicles. He is a More

by Marylisa0103
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Steve Bennett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Jeffers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2024 -

Nucar Nissan of Allentown responded

Thank you for your feedback! We are glad you had a great time working with Steven! Until next time, take care!

April 29, 2024

Staff was professional and helped resolve my issues. They took care of my problem and am satisfied. More

by johnvargasjr2285
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Simone McErlean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2024 -

Nucar Nissan of Allentown responded

Thank you for your review! We are glad our staff was professional and resolved your issue! Until next time, take care!

April 28, 2024

I was very satisfied with the experience and the service personnel. I was treated very professionally by the people I dealt with. They solved all my problems. More

by john.laky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charlene Kratzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2024 -

Nucar Nissan of Allentown responded

Thank you for your review! We are glad to be able to solve all the problems your were having! Have a great day!

April 26, 2024

Salesman Wes went above and beyond his duties as a salesman. He answered many of our questions before we even had to ask them. He did not rush or hurry us along and it was actually nice to talk with s More

by KMDOUGLAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wesley Maxwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle
Apr 29, 2024 -

Nucar Nissan of Allentown responded

Thank you for your review! We are thrilled to hear that you had such a wonderful time working and talking with Wes! We hope to see you again for all of your auto needs! Take care!

April 26, 2024

Fantastic service with quick turnaround time. Everyone was very professional and attentive to out needs. More

by jsmith
Recommend Dealer
Yes
Employees Worked With
Mario Sessanta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2024 -

Nucar Nissan of Allentown responded

Thank you for your feedback! We are happy to hear you had a fantastic service experience! Take care!

April 25, 2024

Thank-you rothrock for selling and taking care of my nissan, the ladies in the nissan service side are amazing there always professional and very friendly thanks again for great service More

by jbaron1014
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Simone McErlean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charlene Kratzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chelsea Norton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Sessanta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2024 -

Nucar Nissan of Allentown responded

Thank you for your kind words about our service team! We are glad to be able to have helped you out with your Nissan! Have a nice day!

April 25, 2024

Excellent service an attention thanks you for service , and patience with me bless you ♥️ bye More

by WANDABONILLA8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Inspection
Apr 25, 2024 -

Nucar Nissan of Allentown responded

Thank you for taking the time to give us your feedback! We are glad to hear your service was excellent! Until next time, take care!

April 25, 2024

Mario was professional and thorough, and addressed each issue. I feel comfortable taking my car here for service because I feel as though they aren’t trying to price gouge or rip anyone off. More

by sarah.haddad52916
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brendan Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Sessanta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2024 -

Nucar Nissan of Allentown responded

Thank you for highlighting our staff who helped you out! Have a wonderful day!

April 25, 2024

A very clean, wonderful dealership and service center. Quick, well priced and extremely friendly advisors make this a great center to choose. More

by JZETTLEMOYER18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charlene Kratzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2024 -

Nucar Nissan of Allentown responded

Thank you for your review! We are happy your service went quickly! We hope to see you again in the future!

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