Nucar Nissan of Allentown - Service Center

I was completely satisfied with the service I received when I had my car in for an oil change. It was completed in a timely manner. Not sure the name of the receptionist but she was pleasant and helpful. when I had my car in for an oil change. It was completed in a timely manner. Not sure the name of the receptionist but she was pleasant and helpful. More

new 2023 Altima bought in Nov - (love this car! ), first inspection last week: everything all ok - as expected - did have an annoying low-key rattle tho - the hands-on guys found a stone I picked u ), first inspection last week: everything all ok - as expected - did have an annoying low-key rattle tho - the hands-on guys found a stone I picked up in the under shield - no more rattle (what the heck is an under shield?) -- the up front folks were great - personable and professional! All in all I think everyone had a nice time - I know I did! More

Overpriced. I’ve been bringing my car here since I purchased it from Rothrock almost 10 years ago and an oil change that used to cost me about $45 is now $70. It I’ve been bringing my car here since I purchased it from Rothrock almost 10 years ago and an oil change that used to cost me about $45 is now $70. It’s absolutely insane and not in line with the service and pricing we were used to. I looked up NuCar and I see you’re throughout New England, which ironically is where I’m moving this summer but I don’t think I’ll be using you. Sadly. The employees are always nice though. More

Great experience! Simone was great to work with and made the whole process super easy! Simone was great to work with and made the whole process super easy! More

They do not care about the custemer,expensive,bad attitude ,do not listen to custemer conserns attitude ,do not listen to custemer conserns More

Brought my car in for inspection and it was done right away and done on time. Great job away and done on time. Great job More

Service was good and timely. We will get things taken care found during the multi point inspection when we bring the vehicle for inspection We will get things taken care found during the multi point inspection when we bring the vehicle for inspection More

well i went there because i had a rattling noise coming from the front driver side they said it was because there were 2 clamps missing so they said they would replace them what ever they did made the issu from the front driver side they said it was because there were 2 clamps missing so they said they would replace them what ever they did made the issue worse no there is a clanking sound when you turn the wheel not everytime but i would say maybe a 1/3 of the time it seems like everytime i go there for service something else happens it is coming to the point that i don't even want to take the car there anymore More

My appointment was at 8am. At 12pm, I called the office multiple times and left a voicemail and no one returned my call. At 2pm, I called again to get an update and the manager At 12pm, I called the office multiple times and left a voicemail and no one returned my call. At 2pm, I called again to get an update and the manager was out to lunch and he would call me back with an update. At 415pm I still did not receive a return call or an update on when my car would be done. I contacted them again around 420pm and I was told the car was done. No one ever reached out to me to provide me an update. I am highly disppointment as my car was there 8.5 hours when I had an appointment made with limited work needing to be done. More

Had my truck inspected on short notice and the squeeze me in. Great service and done on time. in. Great service and done on time. More