Nucar Nissan of Allentown
Allentown, PA
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I would recommend getting your next vehicle new or used from Nucar. The entire shopping and financing experience was stress free. No sales pressure from our salesperson Jon. Just facts. from Nucar. The entire shopping and financing experience was stress free. No sales pressure from our salesperson Jon. Just facts. More
Excellent customer service. Had a great experience with the staff getting the car that I wanted. Highly recommended this place is awesome Had a great experience with the staff getting the car that I wanted. Highly recommended this place is awesome More
Everything you did to help my wife purchases a used 2021 Nissan Altima was great, the trade process the buying process excellent, however today a blemish and hey I understand the car is 3* years old th 2021 Nissan Altima was great, the trade process the buying process excellent, however today a blemish and hey I understand the car is 3* years old things happen, but what I noticed was different, the blemish in my opinion looked like the clearcoat was peeling around this blemish. I immediately thought, this car is still in its infancy to have this kind of issue. I’d like you guys to look at this issue. Thank you. Don and L aurie Davies More
Had a 1pm appointment for an oil change and tire balance/rotation. I stated I was waiting for my vehicle, as I have had these done before, and did not expect the service to take more than 1hr 30min- balance/rotation. I stated I was waiting for my vehicle, as I have had these done before, and did not expect the service to take more than 1hr 30min- tops. after more than 1 hr 30 min, i checked status of my vehicle and was told- this type of service takes a while, and should be completed in about 20 minutes or so- this was before 3pm. At approximately 3:40pm, i noticed my sitting in "completed" bay- I received a text about 3:50pm, and no one came to get me in waiting room until 3:55pm. I paid for vehicle at that time, and drove away from dealership at 4pm. I'm sorry, but an oil change and tire balance/rotation should not take 3 hrs. More
The rear brakes would pass inspection but the tech told me it’s his discretion and he said they failed. Won’t be going back to Rothrock anytime soon. me it’s his discretion and he said they failed. Won’t be going back to Rothrock anytime soon. More
Sales Rep Matt was very efficient, informative and not pushy through the entire process. This is now my 3rd straight purchase through this dealership (Rothrock) - a loyal customer. pushy through the entire process. This is now my 3rd straight purchase through this dealership (Rothrock) - a loyal customer. More