Nucar Nissan of Allentown
Allentown, PA
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Randy sat down with me and explained my problem in detail, and if what he did doesn't fix the problem, that I would have to leave the car there all day and he would have to take out the gas tank and c detail, and if what he did doesn't fix the problem, that I would have to leave the car there all day and he would have to take out the gas tank and check the valves to see which one is sticking. I appreciated him taking the time and going over what was done and my options, rather then saying we found nothing wrong and leave it at that. More
Lisamarie is always very friendly and helpful. She represents Rothrock very well and is a pleasure to deal with. She explains everything in complete detail and makes sure your service is complete in represents Rothrock very well and is a pleasure to deal with. She explains everything in complete detail and makes sure your service is complete in a timely manner. She always puts the customer first and I appreciate the fact that she cares. More
LisaMarie was one of the friendliest people I've ever met in the auto industry. Once she arranged my service, she took the time for some personal chit chat which definitely made my wait time less of an issu in the auto industry. Once she arranged my service, she took the time for some personal chit chat which definitely made my wait time less of an issue. She even came into the waiting area to inform me she was going on her lunch brake, but that another service representative was at her work area in case I had any questions. More
I've purchased two new cars from Rothrock over the years (2007 Murano & 2008 Titan), got great deals and I always get great service on both. Rothrock is a dealership that puts customer service and satisfac (2007 Murano & 2008 Titan), got great deals and I always get great service on both. Rothrock is a dealership that puts customer service and satisfaction first and I certainly would highly recommend them. On this latest visit I needed my oil changed on the Titan, I dealt with Lisamarie of Express service, she was very friendly and courteous, took me right in and immediately addressed a couple of service requests that I had. My truck was serviced promptly and and efficiently, needless to say I was very satisfied with this transaction. More
My 2005 Dodge Pick-up want in for a oil change and I was supriesed how busy Lisa the service wrighter was and still took the time to answer everyone questions. I own a Commercial Cling Company and know that supriesed how busy Lisa the service wrighter was and still took the time to answer everyone questions. I own a Commercial Cling Company and know that customer Service is very Importune in a Service orient Business.Lisa took the time to explain everything they did to my truck inspite of being very busy with other customers. Thank You, Michael Young More
This is our 4th Nissan from this Rothrock...need I say more??? We deal with Brendan always....it is easy, fast, and satisfactory. We sealed the deal with Brian who is equally as easy to deal with....the more??? We deal with Brendan always....it is easy, fast, and satisfactory. We sealed the deal with Brian who is equally as easy to deal with....the service department is as on the ball as it gets. Timely, thorough and neat. When this lease is up, we'll be there for our 5th Nissan! JoAnn & Joseph Holva More
My son was looking for a new car, so I accompanied him to Rothrock Motors. I was not in the market for a new car since my car was only two years old. After meeting Joe and Steve and being involved with them Rothrock Motors. I was not in the market for a new car since my car was only two years old. After meeting Joe and Steve and being involved with them in dealing with my son, I decided to look at the new Nissan Xterra. After discussing trade-in, financing, price, etc., I decided to buy the car. When someone can sell you a car when you're not looking to buy one says a lot about the dealership, salesman, and sales manager. Thank you Joe and Steve for a very pleasant buying experience! PS: My son also bought a new Nissan Altima! More
I purchased a 2011 Rogue in Novemeber. This was my 4th Nissan I bought from Rothrock. today my wife was able to drop off her car off in the morning and Rothrock had it ready for her to pick up after work. Nissan I bought from Rothrock. today my wife was able to drop off her car off in the morning and Rothrock had it ready for her to pick up after work. The service was great as Gary Christman contacted me a few times with any recommendations he had for my wife's car. I will continue to use Rothrock in the future! More
Tom was an excellent salesman and explained everything. He is a very helpful person and did not push me into anything like other dealerships. That means alot because when the salesman is to aggressive tha He is a very helpful person and did not push me into anything like other dealerships. That means alot because when the salesman is to aggressive that totally makes me not want to be bothered. I would suggest friends and family to buy from Rothrock. I had a totally good experience there. More
Lisamarie has been an excellant point person for Rothrock. She is absoutely knowledgable about her position and services offered. Makes getting your service done a plesant experience. GREAT Customer Rothrock. She is absoutely knowledgable about her position and services offered. Makes getting your service done a plesant experience. GREAT Customer Service skills. This was my second experience with Lisamarie and the service group at Rothrock. More