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Nucar Nissan of Allentown

Allentown, PA

4.7
5,145 Reviews

1648 Plaza Lane

Allentown, PA

18104

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Showing 5,145 reviews

November 25, 2025

On July 2, 2025 I paid Nucar Nissan of Allentown ~$19,000 for a 2017 Rogue they advertised as passing a “multi-point inspection” and being a “dependable used car”. Within weeks the engine failed. During t More

by Joey L
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Tyler C
Dec 02, 2025 -

Nucar Nissan of Allentown responded

We’re sorry to hear about your experience, and we appreciate you bringing these concerns to our attention. We’d like to provide some clarification about the repairs and warranty coverage involved. Your vehicle is covered by a powertrain warranty that requires full component replacement rather than repair, which is why the engine was replaced during the first warranty claim. The second engine replacement was completed under the warranty for the replacement part itself. With regard to rental coverage, your warranty does not include rental reimbursement, which is why we were unable to offer compensation. The issues involving the wrench and the shifter cable were honest mistakes, and our service manager addressed them directly with an apology as soon as they were discovered. As for the charging system, the vehicle was driven over 1,000 miles after the second engine installation, confirming that the charging-system test was properly completed and operating correctly at the time. Although the alternator was initially delayed due to a backorder, we have since located one through another location and expect it to arrive today so we can complete the remaining repairs as promptly as possible. We understand how difficult this process has been and remain committed to seeing it through. If you’d like to discuss anything further, please feel free to contact us at 484-223-0527. Thank you.

August 31, 2025

Avoid buying a car here if you can, seriously. The cars are not even inspected correctly and the dealership is extremely sneaky with their tactics and “warranties”. They will willingly avoid deali More

by Capricorn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Nucar
April 29, 2025

James issic or Issac James does not honor his deals he is not a good sales men be weary of him More

by Jimjam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
James issac
March 17, 2025

Went in to lease or purchase a QX50… Simple sale…. . salesman came back with numbers for a Q55 - did not ask for this…- didn’t apologize or or even try to have a conversation., then let us walk out. More

by schraden4
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
No
Employees Worked With
Logan
November 17, 2024

Easy and quick transaction. Good communication during the vehicle location process. Fair lease deal offered. More

by kmcelvaney
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Crouse, Matt Burke
November 13, 2024

Really easy and hassle free experience with Christina and the folks at NuCar. I feel that I got a great deal on my beautiful new fully loaded Rubicon and I would absolutely buy a car from them again! More

by KIMFOGS
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christina Pinho
November 07, 2024

Terrible experience took my business to Kelly Nissan. 3 cars and thousands of dollars spends at rothrock. Will never go back. More

by Bb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Patrick Jeffers
November 06, 2024

My buying experience at Nucar was great. The salesman listened to what I was looking for and helped get it while saving me some cash in the process. More

by JASON.FRANKENFIELD
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wesley Maxwell, Kevin Podratz
November 03, 2024

They were able to get me in the next day for an inspection which was was fantastic. They were knowledgeable and did a great job. More

by donnahines830
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Simone McErlean, Charlene Kratzer
November 03, 2024

Charlene was outstanding Very pleasant and welcoming Asset to your organization Well dressed and very professional More

by Tmor2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charlene Kratzer
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