Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Nucar Mazda of New Castle - Service Center
New Castle, DE
51 Reviews
51 Reviews of Nucar Mazda of New Castle - Service Center
Sort by
August 07, 2018
Absolutely Awful Terrible. Absolutely the worst. Rude staff. Ignorant management. Think they’re the only game in town. They damaged my vehicle and wouldn’t pay for it. Terrible. Absolutely the worst. Rude staff. Ignorant management. Think they’re the only game in town. They damaged my vehicle and wouldn’t pay for it. When I got back into my car they had smoked in it and the stereo was CRANKED and they had put almost 70 miles on it. Guessing they used it to go to lunch or something as there was a McDonalds cup in it when I got it back that I hadn’t left in it. The owner’s name is Chris Dagesse. His daddy gave him this dealership and he runs it like the spoiled brat he is. More
by ChrisDagesseSucks
July 31, 2018
I can go anywhere. I choose to keep coming back to Nucar! I can go anywhere. I choose to keep coming back to Nucar. John Stidham and Mellissa are the best! I feel I can trust what they say to me. Thank you! I can go anywhere. I choose to keep coming back to Nucar. John Stidham and Mellissa are the best! I feel I can trust what they say to me. Thank you! More
by Lisa
Employees Worked With
July 31, 2018
It was a Pleasure Problem with Air Ride Suspension.....Also with Wiper controls. Problem Diagnosed Fast and repaired quickly. Bill Ennis Knows his Stuff. Also Fast Par Problem with Air Ride Suspension.....Also with Wiper controls. Problem Diagnosed Fast and repaired quickly. Bill Ennis Knows his Stuff. Also Fast Parts by Ira Benson who had the parts in stock and supplied Bill for a Fast Repair. Great Team. Thanks: NuCar Mark Richman 2009 HUMMER H2 NOTE Drop Down List does not show HUMMER Chevy Selected. More
by buzz
Employees Worked With
Bill Ennis / Mechanic...Ira Benson/ Parts.. And Service Writer
July 27, 2018
Oil change Fine - Melissa, John Stidham, and entire service team. I am a longstanding customer of 20+ years for sales and service. Will always recommend to othe Fine - Melissa, John Stidham, and entire service team. I am a longstanding customer of 20+ years for sales and service. Will always recommend to others. More
by Ridiculous
July 24, 2018
. Place to go for servicing Mazdas Service at Nucar is always professional and fair in price. John and Melissa are a pleasure to work with and take pride in their work. Service at Nucar is always professional and fair in price. John and Melissa are a pleasure to work with and take pride in their work. More
by Maryland commuter
July 02, 2018
Good Service! There was a new Service Tech locates at the NuCar Service station. He was very professional and efficient with my vehicle needs. I appreciate the one There was a new Service Tech locates at the NuCar Service station. He was very professional and efficient with my vehicle needs. I appreciate the one on one conversation regarding my vehicle. More
by Pmdiva312
Employees Worked With
George Shaer
June 10, 2018
Guy at Desk Cares I usually don’t write reviews but thought I’d give a shout out, for great customer service, guy at front desk went out his way to see if he could help I usually don’t write reviews but thought I’d give a shout out, for great customer service, guy at front desk went out his way to see if he could help me with the issue I was having. Thank You for not brushing me off. More
by Richard
Employees Worked With
Can’t remember his name but he’s at service desk early in morning
June 08, 2018
Service Review This was a free service; however, the service person did not know that the service was to be free. I had received an e-mail from NuCar Mazda telling This was a free service; however, the service person did not know that the service was to be free. I had received an e-mail from NuCar Mazda telling me I was entitled to a free service. Apparently, it is a system generated e-mail from the Sales staff, but this service person did not know anything about it. More
by vicfend
Employees Worked With
April 25, 2018
Quick oil change and a car wash I forgot to bring oil change coupon and service person got one on-line so I would get a better deal. They washed car too! Service was quick and people I forgot to bring oil change coupon and service person got one on-line so I would get a better deal. They washed car too! Service was quick and people there were very kind to us. More
by BobPeg28
Employees Worked With
Chuck Cowan
April 14, 2018
Awesome customer service !! Very kind , respectful and accommodating staff. Squeezed my Mazda into their schedule based on my needs for a recall . Would definitely recommend thi Very kind , respectful and accommodating staff. Squeezed my Mazda into their schedule based on my needs for a recall . Would definitely recommend this place as I have purchased several cars from them as well. Thanks for a great experience !! More
by Jakesmazda
Employees Worked With
