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65 Reviews of Nucar Hyundai of Norwood - Service Center
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May 19, 2025
Had my 2023 Hyundai Kona serviced last Wednesday. Great experience. Nick Smith made sure my car was inspected thoroughly, oil changed and tires rotated & balanced. He also showed me how certain featu Great experience. Nick Smith made sure my car was inspected thoroughly, oil changed and tires rotated & balanced. He also showed me how certain features worked on the car. He was very helpful. I also liked the waiting area set up. Will make this my go-to service dealer. More
by susanmargaretdoody
Employees Worked With
Nick Smith
May 13, 2025
Went in for unscheduled appointment after low brake fluid indicator came on and was taken care of immediately. Filled fluid and checked for leaks. Always friendly and professional (the latter being one reas indicator came on and was taken care of immediately. Filled fluid and checked for leaks. Always friendly and professional (the latter being one reason we switched from another auto maker). First Hyundai and love it. More
by Tom
Employees Worked With
Don’t recall service guys names
May 14, 2023
Very helpful when my check engine light came on. Reassured me & was able to make appt for servicing easily. Service was done promptly & nothing was found to be wrong. I appreciate that I was not as Reassured me & was able to make appt for servicing easily. Service was done promptly & nothing was found to be wrong. I appreciate that I was not asked to do other care. I will definitely use their services again. More
by margehdavid
Employees Worked With
Service dept
December 22, 2022
Steve reach out to me and make it happen did apologize to him he was great and understanding and just wish if the lady that I spoke to had reported my issue to him my previous review would ve been avoided I him he was great and understanding and just wish if the lady that I spoke to had reported my issue to him my previous review would ve been avoided I had dealt with him in past and never had to go through this he is an asset to this dealership just so you know you got me back More
by Fadil291
Employees Worked With
Steve richardson
November 12, 2021
Wassim helped with expediting an important repair after several unfortunate delays. He was great in communicating every step of the way. He was also very responsive. He made things right and reinstilled several unfortunate delays. He was great in communicating every step of the way. He was also very responsive. He made things right and reinstilled confidence in my view of Boch Hyundai and the Service department. As someone who's worked in customer service for over 20 years, Wassim exceeded my expectations. Thank you Wassim! More
by Jsward12
June 30, 2020
very good Dave was realy good.... service was realy goooood dave was the best person and took care of my car. very helpful.. the place was clean and everybod Dave was realy good.... service was realy goooood dave was the best person and took care of my car. very helpful.. the place was clean and everybody was 6ft from the next person More
by STILLNYFAN22
Verified CustomerEmployees Worked With
dave, Wassim Kafal
October 25, 2019
4+ hours to fix a tire For a dealership that touts their tire center, this is probably the last place you should consider for any type of service. Simple nail into the trea For a dealership that touts their tire center, this is probably the last place you should consider for any type of service. Simple nail into the tread was repaired under warranty, only it took over four, close to five hours to repair. Blames lack of staff and nearby dealership closure increasing their volume. Obviously not equipped to support their brand. Avoid. More
by mlprahl
Employees Worked With
unknown
March 16, 2019
HORRIBLE DO NOT EVEN APROACH THAT PLACE. WORST EXPERIENCE EVER. They could not fix our Hunday TWICE. Had to pay for the tow truck even if we where under warran DO NOT EVEN APROACH THAT PLACE. WORST EXPERIENCE EVER. They could not fix our Hunday TWICE. Had to pay for the tow truck even if we where under warranty. Called at least 15 times to hask for help with 0 result. Asked manager to call us and never happened. They left my husband and my 3 year old left at the dealership with no rental car (and we asked for hours and called several times to make sure they will have one). They had to take a train at nightime from Norwood to RI since NO ONE HELPED even if we spent a fortune and we are under warranty. THEY ARE A DESGRACE TO THE CAR BUSINESS!!! More
by Sarah
Employees Worked With
Bruce Kelly
March 14, 2019
service Very .helpful.friendly .went over and above .for me .I went in for another issue.and was helped .Even when I wasnt yet a customer.Felt like family. N Very .helpful.friendly .went over and above .for me .I went in for another issue.and was helped .Even when I wasnt yet a customer.Felt like family. Not pushy. Very patient.will be twlling everyone.To go to your dealership . More
by marianne
January 24, 2019
Pedro is a great advisor Pedro Gomes helped with my test drive on Santa Fe, the experience was very good. I would definitely recommend this dealer for everyone who wants to ha Pedro Gomes helped with my test drive on Santa Fe, the experience was very good. I would definitely recommend this dealer for everyone who wants to have test drive More
by David
Employees Worked With
Pedro Gomes
