Nucar Hyundai of Norwood

My original visit was for routine service maintenance but due to the age of my vehicle it was more financially prudent for me to look at the new vehicles than to go ahead with the work which would have been due to the age of my vehicle it was more financially prudent for me to look at the new vehicles than to go ahead with the work which would have been needed. Daniel Martin approached me in a friendly & professional manner as I entered the showroom & was able to walk me through the new car purchase with ease. Danny was courteous, patient & answered all of my questions & concerns. If he was unable to answer, he immediately found the answer from a fellow employee. This was all to my satisfaction. I never felt pressured by him in any way. I left the dealership feeling good about my new vehicle purchase. I had to return on the next day to pick up the vehicle & plates & Danny greeted me warmly & again answered any further questions I may have had. While waiting for the RMV runner to return with the plates, which took all day, Danny periodically called or went upstairs to find out what the issue was & why was it taking so long. He offered to buy me lunch whereas I spent the entire day waiting for the plates for the car. Danny has called a few times since my purchase just to make sure that everything is OK. I really appreciate it. More

My family recently relocated to the US from Britain. We soon realized that a car was essential and immediately started looking for a family car. After visiting several local car dealerships we were consist soon realized that a car was essential and immediately started looking for a family car. After visiting several local car dealerships we were consistently informed that we do not qualify for car finance as we do not have any credit history in the US given recent arrival in the US. This experience was very frustrating for us as we had to a pay deposit each time we visited the different dealerships only to be told that they were unable to secure car finance for us. Nevertheless, we persisted in our search and eventually saw an SUV advertised by Clay Hyundai-Chevrolet in Norwood which appeared to meet our needs. We called Clay Hyundai and were put in touch with Mr Robert Duran, a sales consultant with the dealership. Given that we live about 20 miles from Norwood and did not have a car we asked if they could drive the car to our home for us to inspect and test drive. The Used car manager quickly agreed to do so and allowed Mr. Robert Duran to bring the car over to our house. After test driving the car we confirmed our interest in the car and explained our credit lack of credit history and difficulty to secure car finance to Robert. He assured us that will do all he could to work with his finance officer, Mr. Sosa to track potential funders for us. This promised materialized as they eventually found us a funding company that was prepared to offer us car finance after we have paid 50% of the cost of the car. We were extremely impressed with Mr. Duran’s salesmanship and mannerism as he was extremely gentle, not pushy, not dismissive and very supportive all through the process. He called to give us regular updates on the paperwork and the whole process as well as continued feedback on the finance search. He eventually delivered our car at our home and has continued to been in touch since. We were very much appreciated his friendly nature and composure. Mr. Duran answered all our questions and enquiries and promptly responded to our phone calls. He even offered to take us grocery shopping given our limited mobility situation. He also supervised the various checks and repairs that needed to be made on the car as we agreed with the dealership and used car manager. Mr. Robert Duran is a decent person and appears sincere and genuine to us. These traits made us more confident in doing business with him and his dealership. Mr. Duran’s salesmanship really impressed us and we are keen to keep in touch with him and hope to continue to be friends. More

I found Dan Martin to be very professional, helpful, and respectful when I was in the process of selecting a new car. This is the first time I purchased a new car from Clay. I had been shopping for a new au respectful when I was in the process of selecting a new car. This is the first time I purchased a new car from Clay. I had been shopping for a new automobile and visit several car dealships only to be very disappoint with the way I was treated and the un-professionalism I witness. I would recommend Clay to anyone who is in the market to purchase a new or used car. Dan made my purchase a very pleasurable experience. More

Yuri is a very intelligent reprpesentative. He hepled me out in a big way. I wish the other dealerships had more representatives like Yuri. I reccomend him strongly. And, by the way, it worth going to the n out in a big way. I wish the other dealerships had more representatives like Yuri. I reccomend him strongly. And, by the way, it worth going to the new Clay Hyundai. They have very nice service. More

I went to buy my car a toyota rava and Patricia Smith was a excelent person inwill recomment her as a sale Person good job Patricia a excelent person inwill recomment her as a sale Person good job Patricia More

I have been to many many dealerships in the past and Clay Hyundai succeeds all others in customer service and support! I truly had the best experience purchasing my new car, thanks to Patricia Smith and all Hyundai succeeds all others in customer service and support! I truly had the best experience purchasing my new car, thanks to Patricia Smith and all the other wonderful employees there. Not only do I LOVE my new 2013 Sonata but also all of the people that work. Truly a great experience, I highly recommend this dealership to anyone looking to purchase or lease a new vehicle...you won't be disappointed! More

Im so happy i just purchase a car from Patricia smith @ clay Hyundai in norwood ma in it was the best car shopping experiences ever ..my saleswoman it was very proffecional . knowledgeable and with the bes clay Hyundai in norwood ma in it was the best car shopping experiences ever ..my saleswoman it was very proffecional . knowledgeable and with the best hospitality .always making sure the i was on the right car for me and the i was getting the best deal...i also like to thank chris cox the sales manager..i strongly recommend everybody to buy from clay Hyundai and Patricia smith...thank you... More

I recently bought a new Hyundai Elantra. My saleswoman, Patricia Smith, did an outstanding job. Patricia thoroughly explained everything, and was in touch with me by both phone and email. She was very fr Patricia Smith, did an outstanding job. Patricia thoroughly explained everything, and was in touch with me by both phone and email. She was very friendly, and got me a good deal. Her main goal was to get me into a car that was perfect for me. My experience was pleasant, and I would highly recommend her to my friends and family. I love my new Hyundai! Thank you, Patricia! More

My wife and I bought a new Elantra and we couldn't be more Happy. Our sales guy Wassim Kafal was great. He explained the car thouroughly to us and got us a great deal. I will recommend all freinds and ot more Happy. Our sales guy Wassim Kafal was great. He explained the car thouroughly to us and got us a great deal. I will recommend all freinds and other buyers to seek Wassim out if you are looking for a car. My wife went in telling me we were not buying a car that day but she was very impressed with the car, the deal and Wassim and now we are new car owners. Thank You More

I worked with Alfred (sales consultant) and Chris Cox (sales manager). They were professional, easy to deal with and put me in the car I wanted at the right price (2013 Elantra). No gimmicky sales tricks (sales manager). They were professional, easy to deal with and put me in the car I wanted at the right price (2013 Elantra). No gimmicky sales tricks... I recommend Clay and the team for anyone looking to buy a new or used automobile. More