Nucar Hyundai of Norwood

I received as always great service. Edwin went the extra mile to make sure that my car was taken care of. The service department is very efficient and thorough. mile to make sure that my car was taken care of. The service department is very efficient and thorough. More

Great service department. I have been a customer for over 10 years and have had all my vehicles serviced here. I recommend them all the time. 10 years and have had all my vehicles serviced here. I recommend them all the time. More

I appreciated the customer courtesy shown by Service Writer, Bill Johnson. Bill was friendly, courteous, knowledgeable, and efficient. I felt assured that the problem was diagnosed and solved in a tim Writer, Bill Johnson. Bill was friendly, courteous, knowledgeable, and efficient. I felt assured that the problem was diagnosed and solved in a timely manner. More

I had the pleasure of Scott Geller as my sales person. I was ready to walk away from a horrible experience when he jumped on board and went above my expectations. He is the main reason I would recommend thi was ready to walk away from a horrible experience when he jumped on board and went above my expectations. He is the main reason I would recommend this dealership to friends. Scott knew the answers to my questions and kept me informed through-out the whole process. I must say he made a semi-heart attack experience of buying a vehicle painless, expecially after the train wreck that had previously happened through this dealership. My deepest gratitude to Scott and Clark (FINANCE KING!!) for changing my opinion about Clay and my only suggestion is for more people like them that care to take time to actually talk to the customer. More

My wife worked with Scott geller and test drove a car and she liked it. They discussed numbers but I had to sign for the car. I worked with their Sales Admin group to go over our numbers and I told them I she liked it. They discussed numbers but I had to sign for the car. I worked with their Sales Admin group to go over our numbers and I told them I wanted one of their pricing options and we had what I thought was a Done Deal. I was going to go into the office and sign the paperwork and walk out with a new leased car for my wife. Little did I know by me coming in this seemed to be a good time to START negotiating the deal. The finance guy and Salesguy both said my wife and I were confused with the original deal and now they were trying to tack on all sorts of extra costs. Classic bait and switch. I went over the pricing twice (2 different calls) with the sales admin and then they completely tried starting over adding in all sorts of additional expenses. What a waste of time and I hope most people do NOT put up with this and go somewhere else without liars. Scott Geller mentioned he could not honor the deal he offerred 2 weeks ago to my wife when the only thing that changed was me signing the deal (I have excellent credit- 800+). He had no rationale as to why other than -I checked with the Sales Manager and couldn't offer the same deal.... blah blah blah. Do not trust this group and avoid them at ALL costs. The YELP reviews are all accurate also. This group does nothing to imporve the shady car salesman image a lot of us already have. More

I always have great experiences with the Service Department. The employees are very friendly and professional. Especially, I would like to recommend Mr. Johnson - he is always very helpful and knowl Department. The employees are very friendly and professional. Especially, I would like to recommend Mr. Johnson - he is always very helpful and knowledgeable. He will explain all of the cause and effect for me and recommend the important and necessary works that needed to be done. I would recommend him to everybody that likes to have a vehicle service that you can trust and satisfy with. More

The check-in person was at my car almost before I could get out of the driver's seat. Service was quick, the waiting area comfortable and everyone friendly. Edwin was very pleasant and efficient. Even g get out of the driver's seat. Service was quick, the waiting area comfortable and everyone friendly. Edwin was very pleasant and efficient. Even got a nice carwash at the end. As a Saturn owner I'm used to that and pleased that Clay has adopted that practice. It's nice to have good and pleasant service available. We were almost spoiled by Saturn; Clay is certainly coming up to the same standard. More

I could not have been any happier with the service.There was a delay in getting the parts, although that was out of the dealer's control. The service people were extremely pleasant and helpful. My expe was a delay in getting the parts, although that was out of the dealer's control. The service people were extremely pleasant and helpful. My experience overall was excellent! More

David Hernandez is a delight to work. He is smart, David Hernandez is a delight to work. He is smart, informative, helpful, and very attuned to providing top service, while minimizing the stress of g David Hernandez is a delight to work. He is smart, informative, helpful, and very attuned to providing top service, while minimizing the stress of getting excellent car service. It is because of top employees like David that we have brought all of our cars to Clay for service for more than ten years. Like is brother Edwin, who also is totally first rate, David makes the service experience at Clay a pleasure in every way. Thank you David. More

I was greeted promptly, and my car was serviced within a reasonable amount of time at the price that was estimated. The service manager was friendly and straightforward. The waiting area was comfortable and reasonable amount of time at the price that was estimated. The service manager was friendly and straightforward. The waiting area was comfortable and had WiFi access, so I was able to work on my laptop while waiting. More