Nucar Hyundai of Norwood

From the sales manager Joel Lobo to the finance manager Cedric Garcia and GM Ed Campana, the staff at Nucar Hyundai made the buying process easy. Their customer service was amazing and I would highly recom Cedric Garcia and GM Ed Campana, the staff at Nucar Hyundai made the buying process easy. Their customer service was amazing and I would highly recommend this dealership to anyone looking to buy a car. More

A pleasure to deal with Joel when purchasing a new Elantra N. Throughout the transaction he acted in a very professional, courteous manned. Highly recommend him. Elantra N. Throughout the transaction he acted in a very professional, courteous manned. Highly recommend him. More

The very competent mechanic at Nucar identified and corrected a major potential problem with my car that saved me thousands of dollars. I trust and respect the men who take care of my car. corrected a major potential problem with my car that saved me thousands of dollars. I trust and respect the men who take care of my car. More

Farouq our salesman was great, not pushy and very helpful with all our questions and concerns. Everyone that was in the dealership was polite and offered any help if we needed. with all our questions and concerns. Everyone that was in the dealership was polite and offered any help if we needed. More

Started working with Jay Spencer on a lease for a 2026 Ioniq 5, which was fine initially. Partway through the process I was transferred to Justin Griffin, and that's when the experience declined. From tha Ioniq 5, which was fine initially. Partway through the process I was transferred to Justin Griffin, and that's when the experience declined. From that point on I received multiple pricing worksheets with inconsistent or contradictory numbers, including figures that didn't match from one section of the same document to another, and it took repeated follow-up requests to get basic information like the lease money factor. There was also consistent pressure to come in or commit same-day. When I let Justin know another dealership had beaten their offer, his response was sarcastic and dismissive rather than a simple, professional decline. He questioned my reasoning for going elsewhere and implied it must be about convenience rather than the actual deal, then closed with a curt, borderline mocking sign-off. That kind of tone has no place in a business interaction, especially after a couple of days of good-faith back and forth trying to get accurate numbers. The pricing itself was competitive, but the way Justin handled the process, and especially how he handled losing the sale, made this a frustrating experience I wouldn't want another buyer to walk into unprepared. More

I had 3 free oil changes and 2 were owed me. Until I found out they had to be used within 2 years. I only travel 1500 miles ago year. And they told me I missed the 2 year mark by 7 days. Too bad Until I found out they had to be used within 2 years. I only travel 1500 miles ago year. And they told me I missed the 2 year mark by 7 days. Too bad. So I had to pay 84.00 for the oil change. Dave at service was king and added a coupon. Oh well. Still love the dealership. More

The service department has excellent customer service. You are greeted upon arrival with a smile You are greeted upon arrival with a smile More

Mike was very efficient and expedient as he helped us get through all of the necessary paperwork to purchase a new Tucson. He made the process easy and answered all of our questions. He also worked to deli through all of the necessary paperwork to purchase a new Tucson. He made the process easy and answered all of our questions. He also worked to deliver my car to NH in a timely manner that accommodated my work schedule and patiently reviewed all of the features of the car with me after it was registered. More

Dropping car off for service is SO quick and easy. They didn't try to upsell me or push any additional services. Work was completed well before committed delivery time. Staff were all super nice and f They didn't try to upsell me or push any additional services. Work was completed well before committed delivery time. Staff were all super nice and friendly. Work on car done right and at price quoted. More

Very easy to set up appointment and to even reschedule. Staff is friendly and efficient. Best dealer experience. Staff is friendly and efficient. Best dealer experience. More