Nucar Hyundai of Norwood

Had my 2023 Hyundai Kona serviced last Wednesday. Great experience. Nick Smith made sure my car was inspected thoroughly, oil changed and tires rotated & balanced. He also showed me how certain featu Great experience. Nick Smith made sure my car was inspected thoroughly, oil changed and tires rotated & balanced. He also showed me how certain features worked on the car. He was very helpful. I also liked the waiting area set up. Will make this my go-to service dealer. More

Bought a 2025 Kona. Staff was friendly. Place was extremely busy on a Saturday. Lots of waiting but all went smoothly. Took car home same day and had all paperwork by Tu Staff was friendly. Place was extremely busy on a Saturday. Lots of waiting but all went smoothly. Took car home same day and had all paperwork by Tuesday. More

Went in for unscheduled appointment after low brake fluid indicator came on and was taken care of immediately. Filled fluid and checked for leaks. Always friendly and professional (the latter being one reas indicator came on and was taken care of immediately. Filled fluid and checked for leaks. Always friendly and professional (the latter being one reason we switched from another auto maker). First Hyundai and love it. More

Teamwork is their key to success I believe. I could see the vibe when we walked in. Marshall was our salesperson and he lead the charge for sure. Knew everything about the process and the parti I could see the vibe when we walked in. Marshall was our salesperson and he lead the charge for sure. Knew everything about the process and the particular vehicle. He was really an outstanding professional and I really can say the best experience we have ever had at a dealership. Usually the finance team is unorganized and just pushing products but Alphonso was excellent. Perfectly organized and got me out of there in no time at all. Wow. What a positive experience. Thank you. More

Man looking back after really liking he car initially. The xx told about the bald tires and how these tires are different and it's normal of a car like this to be bald from the outside in. Just ridiculo The xx told about the bald tires and how these tires are different and it's normal of a car like this to be bald from the outside in. Just ridiculous crap. I put a deposit down , realized what a mistake I made, the next morning I asked for the deposit back and was assured or would happen. It didn't. I called and they assured it would happen. It didn't. I called again to be assured that it would happen. It didn't. I called the corporate office and they had no idea who I should talk to. Said someone would call me back. They didn't. Reached out to the original manager and said that he didn't realize it wasn't done. Almost a month later. Place sucks. More

They are very efficient and answered all the questions I had! I would highly recommend had! I would highly recommend More

I purchased a car but they did not have the title to the car. 6 weeks later and not much communication at all and i finally gave up. Would not recommend the dealership based on this experience. car. 6 weeks later and not much communication at all and i finally gave up. Would not recommend the dealership based on this experience. More

Purchased a Certified 2021 Hyundai Sonata recently. I phoned a few days after purchase to schedule pick up because I did not hear from the sales person. Pick up scheduled for 2 days following - I con I phoned a few days after purchase to schedule pick up because I did not hear from the sales person. Pick up scheduled for 2 days following - I confirmed that morning - informed the car was ready. Arrived and had to wait 4 hours as this was not the case. Sales person out so interacted with sales manager, Devon. Noticed some areas with scratches which were not apparent at the time of purchase. Devon said the paint shop could touch up the areas. This would have to be done on another day since the paint person was not available. He was to contact me the following day to arrange a date. Empty, empty words ..... no follow through ..... never received a call. I waited a few days and phoned .... left him a voicemail to contact me with no response received. Unfortunately, a simple request to satisfy a customer ended with these negative comments. Not a great place to do business with if you have an issue. More

I inquired about an Acura, and the emails started coming, when I asked about out the door price, I got a change in attitude from Devon Dasilva about the pricing. I made an offer, and I never heard back, it's when I asked about out the door price, I got a change in attitude from Devon Dasilva about the pricing. I made an offer, and I never heard back, it's been about one week. Before that offer, I was getting two emails a day trying to get me to buy that car. I would not recommend dealing with Devon Dasilva. More

I’ve had nothing but good experiences with my last vehicle purchase. James Golden was my care salesman, very professional and fun to work with! The service center was also very professional and helpfu vehicle purchase. James Golden was my care salesman, very professional and fun to work with! The service center was also very professional and helpful with any questions I had the car. Good, down to earth people! More