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Nucar Hyundai of Norwood

Norwood, MA

3.6
651 Reviews
From before you even walk into our showroom to long after you drive home, all of our customers here at Nucar Hyundai are customers for life. Being car-owners ourselves, it's only fitting that we'd provide our drivers with the kind of courtesy, service and respect that we would expect.
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1201 Providence Highway

Norwood, MA

02062

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Showing 651 reviews

January 10, 2025

Man looking back after really liking he car initially. The xx told about the bald tires and how these tires are different and it's normal of a car like this to be bald from the outside in. Just ridiculo More

by bryan.aucoin
Recommend Dealer
No
Employees Worked With
Don't know his name but I could describe him
Jan 10, 2025 -

Nucar Hyundai of Norwood responded

We’re very sorry to hear about your experience and the frustration it has caused. This is not the level of service we strive to provide, and we’d like to resolve this matter for you as quickly as possible. Please give us a call at 877-399-3275 so we can address the issue and ensure your concerns are handled appropriately. Thank you for bringing this to our attention, and we apologize for the inconvenience.

January 10, 2025

They are very efficient and answered all the questions I had! I would highly recommend More

by azulla
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joel Lobo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Devon Dasilva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2025 -

Nucar Hyundai of Norwood responded

Thank you so much for the 5-star review! Your feedback means so much to our whole team!

December 06, 2024

I purchased a car but they did not have the title to the car. 6 weeks later and not much communication at all and i finally gave up. Would not recommend the dealership based on this experience. More

by Mbbrown81
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Billy Rosado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2024 -

Nucar Hyundai of Norwood responded

We’re very sorry to hear about your experience and the frustration caused by the delay and lack of communication. This is not the standard of service we strive to provide, and we’d like to make things right. Please give us a call at 877-399-3275 so we can address your concerns and work toward a resolution. Thank you for bringing this to our attention.

November 14, 2024

Purchased a Certified 2021 Hyundai Sonata recently. I phoned a few days after purchase to schedule pick up because I did not hear from the sales person. Pick up scheduled for 2 days following - I con More

by marianmcgrath
Recommend Dealer
No
Employees Worked With
Marshall Jean
3.0
This rating includes all reviews, with more weight given to recent reviews.
Alfonso Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Devon Dasilva
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2024 -

Nucar Hyundai of Norwood responded

Thank you for your feedback. We sincerely apologize for the delays and lack of communication you experienced—it’s clear we fell short of our standards, and we regret the inconvenience this caused. While it’s disappointing to hear about these issues, we appreciate you bringing them to our attention so we can address them. We take customer satisfaction very seriously and would like the opportunity to make this right. Please give us a call at 877-399-3275 so we can discuss your concerns further and ensure the necessary steps are taken to resolve them. Your satisfaction is important to us, and we’d like to regain your trust.

July 01, 2024

I inquired about an Acura, and the emails started coming, when I asked about out the door price, I got a change in attitude from Devon Dasilva about the pricing. I made an offer, and I never heard back, it's More

by richardmac40
Sales Price Transparency
Recommend Dealer
No
Jul 04, 2024 -

Nucar Hyundai of Norwood responded

Thank you for your feedback, Richard. We understand your concerns and appreciate you bringing this to our attention. Please contact Nucar Chevrolet of Norwood directly so that we can address this matter further and ensure a positive experience moving forward. We value your feedback and are committed to providing exceptional service. Sincerely, The Nucar Chevrolet of Norwood Team

March 08, 2024

I’ve had nothing but good experiences with my last vehicle purchase. James Golden was my care salesman, very professional and fun to work with! The service center was also very professional and helpfu More

by Rdmaroun
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jay Spencer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Golden, Steve Sabonde
Mar 22, 2024 -

Nucar Hyundai of Norwood responded

Thank you so much for your wonderful review!

January 18, 2024

Since I purchased my brand new Elantra from them about one year ago my experience is total nightmare. Unprofessional, uncoordinated, rude people. Someone who works at service department’s front desk so ru More

by Kubilay Karasu
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Joel Lobo
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Golden
May 14, 2023

Very helpful when my check engine light came on. Reassured me & was able to make appt for servicing easily. Service was done promptly & nothing was found to be wrong. I appreciate that I was not as More

by margehdavid
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
December 22, 2022

Steve reach out to me and make it happen did apologize to him he was great and understanding and just wish if the lady that I spoke to had reported my issue to him my previous review would ve been avoided I More

by Fadil291
Recommend Dealer
Yes
Employees Worked With
Steve richardson
December 03, 2022

Cedric Caballero was our sales person. He was great to work with, easy going and very knowledgeable and felt about the car we ended up purchasing. Normally the process can be incredibly More

by Franklin Mom
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cedric Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephen from Finance was great!
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