Nucar Hyundai of North Kingstown

I leased my vehicle on may 8th they told me it would take 7 to 10 business days to get the registration due to out of state plate and covid19. I understood that. However, the registration became active on Ma 7 to 10 business days to get the registration due to out of state plate and covid19. I understood that. However, the registration became active on May 19th. They then told me it would be mailed to my residence, false the registration was never being mailed to me. I called them multiple times after the 19th stating that I still hadnt received anything and they proceeded to tell me to wait for it in the mail it never came. Now I am over $600 into a rental due to the extended wait. I called on June 2nd yes now we are in June. I was ready to cancel the lease or have them pay for the rental and they tell me they will call the RMV and proceeded to lie saying they had a new registration made. They did not...there was no new registration done. I had looked up on the RMV site and had the plate number. my first month's payment on the lease was included in the down payment so I paid a full month for May and picked up the car June 2nd. I will NEVER go back to them very disappointed if I could give less then one star I would because they didn't offer a refund for the first month lease payment or the extended rental I paid for out of pocket. Total incompence. More

Had an issue and was told they would have the manager call me to discuss it!! He NEVER DID!!! So my issue is not resolved call me to discuss it!! He NEVER DID!!! So my issue is not resolved More

Thank you to Billy for excellent customer service. This is my fourth car that I have brought from this dealership still no complaints. Great all around. is my fourth car that I have brought from this dealership still no complaints. Great all around. More

Tarbox has been the best dealership.. their techs and workers have been responsible, efficient and respectful....and must say HONEST... I had left my wallet in the car, went to check my handbag.. and it workers have been responsible, efficient and respectful....and must say HONEST... I had left my wallet in the car, went to check my handbag.. and it was not there, I asked the worker to go to my car, and he came back with it, nothing missing!!!!! what a relief.... My two cars have been purchased there, Suv in 2019... Stephen W. worker there, just this week took care of my car... had it detailed, and it was in the dealership as to keep the pollen off, amazing!!!!! They are all so respectful... which means alot in these days.... I have heard all good things in Tarbox company.... and would highly recommend, if anyone asked... so I will continue doing business with them.... its a GREAT TEAM, and they stay the same... being the best for all of us... buying a car is a major purchase... so one wants to have a car that they are happy with.... I know I am... the service there is the BEST... check it out, and you will find this to be true for yourself... Livia..... More

Always a pleasure to deal with Tarbox Service Dept.This Always a pleasure to deal with Tarbox Service Dept. This is my 2nd Azeria from Tarboxo so I'm a very loyal satisfied customer Would and have recomm Always a pleasure to deal with Tarbox Service Dept. This is my 2nd Azeria from Tarboxo so I'm a very loyal satisfied customer Would and have recommended them More

I bought a 2012 Santa Fe from Tarbox, and was considering other makes and models to replace that one, however, the service I have received at Tarbox over the years has been great and was a deciding factor in other makes and models to replace that one, however, the service I have received at Tarbox over the years has been great and was a deciding factor in buying another Santa Fe - bought a 2021 on May 11, which I was not planning on (was going to go with a pre-owned), but Joe Paoletta was a low pressure, informative, congenial, and knowledgeable sales person, - don't like a pushy salesman, and Joe created a positive atmosphere for making the sale - Kudo's to Joe and his selling process, as well as the Tarbox dealership - More

Thank you Billy excellent customer service. This is my second car that I have brought from this dealership. I also will continue to use their service dept. Great cars and excellent customer service! second car that I have brought from this dealership. I also will continue to use their service dept. Great cars and excellent customer service! More

Thank you to Greg Connor for his help with financing my Kona. The big surprise was he actually was able to finance it through the credit union I currently use. He made the process so easy. He was very prof Kona. The big surprise was he actually was able to finance it through the credit union I currently use. He made the process so easy. He was very professional in making this happen. Thanks again Greg! More

Thank you Billy for your awesome service. You answered all our questions and made the visit as east as possible. Will return to Hyundai again. all our questions and made the visit as east as possible. Will return to Hyundai again. More

I was nervous going to a Car dealership alone with my kids originally, but I immediately felt at ease when walking through the door and being met by Chris and Richard. They told me about an amazing oppor kids originally, but I immediately felt at ease when walking through the door and being met by Chris and Richard. They told me about an amazing opportunity and incentive/rebate program for an SUV that was my daughters “dream come true“ car. I never thought we would be able to do it, but low and behold, my daughter was driving her baby (the car 😂) home just a day later....and now she has a better car than me! They were very patient, friendly, and answered all my multiple OCD mom questions with a smile. I will definitely be returning there when my lease is up...or sooner 😊 Thank you! More