Nucar Honda of Westford - Service Center

Watch out! Prices for service includes 3% discount for cash. If you pay by credit or debit they ADD 3% to your bill. Sneaky way to pad the bill once you get to the cashier. Who carries that amount of cash cash. If you pay by credit or debit they ADD 3% to your bill. Sneaky way to pad the bill once you get to the cashier. Who carries that amount of cash around? Next time I’ll pay with one dollar bills and loose change. More

Great communication, efficient service, comfortable waiting area to bring my children, genuine and honest service personnel: grateful for the experience we had repairing our car. waiting area to bring my children, genuine and honest service personnel: grateful for the experience we had repairing our car. More

They Have always been good about service. I never feel pushed into doing something i don’t need. They usually have coupons and great service advisors! Thanks Sam! pushed into doing something i don’t need. They usually have coupons and great service advisors! Thanks Sam! More

Anthony was superb. He explained to me in detail the process. He contacted me numerous times regarding what was going to be done to my car, any additional costs and requested permission to proceed. Pr process. He contacted me numerous times regarding what was going to be done to my car, any additional costs and requested permission to proceed. Pricing was a little high but outstanding service. More

My wife and I had a great experience last Saturday when we visited. Amanda was very welcoming and answered all of our questions. We feel as though we saved on some of the deals that were offered. We will c we visited. Amanda was very welcoming and answered all of our questions. We feel as though we saved on some of the deals that were offered. We will certainly be back soon. Thanks Amanda! More

The reason I was at Honda was because of a 2nd recall on the safetybags. I was approached pretty quickly and my car was taken right away. The whole experience was pleasant the safetybags. I was approached pretty quickly and my car was taken right away. The whole experience was pleasant More

Alec Marchand was wonderful throughout this process. He gave me time to process my options and I didn’t feel pressured. Management was informative and made sure that my experience was an A+. gave me time to process my options and I didn’t feel pressured. Management was informative and made sure that my experience was an A+. More

I was pleased that I was called to set up an appointment to take care of the recalls on my Odyssey. However, I was disappointed to find that my infant car seat and toddler booster seat had been removed and to take care of the recalls on my Odyssey. However, I was disappointed to find that my infant car seat and toddler booster seat had been removed and not reinstalled AND I wasn't even told that had happened. I got in the car and had to hit the brakes hard in the parking lot when someone ran a Stop sign and that's when I realized the carseat wasn't attached. When I asked to have it reinstalled, I was told they couldn't due to liability. I had no idea how to reinstall the car seat as my daughter had put it in for me. Thankfully I was able to get to my daughters before I had to put the baby in my car! In the future, I suggest that you have the owners remove the carseats if you aren't going to reinstall them (I was in the waiting room the whole time). Had I uninstalled it, I would have known how to reinstall it. I also found that my headlights had been changed from "auto" to off, again I wasn't told that was done. Found that out when I was driving at night. Overall I was pleased with the promptness of getting me in and out at Boch Honda, but I was greatly disappointed at the lack of communication regarding these issues. Especially as I consider them safety issues. More

Very helpful service people. Adapted to the situation - two outside mechanics disagreed about how to adjust the alignment. Good environment for waiting. Nice all around. two outside mechanics disagreed about how to adjust the alignment. Good environment for waiting. Nice all around. More

Good service, great accommodation hArd working staff to satisfy the costumers This is my fourth leading with this company W am satisfied to come back to you all these years satisfy the costumers This is my fourth leading with this company W am satisfied to come back to you all these years More