Nucar Honda of Westford - Service Center

Loose Tie-rod & Suspension Received an estimated for a loose tie-rod that was less expensive than another dealership and went in for service to also find out that the other deal Received an estimated for a loose tie-rod that was less expensive than another dealership and went in for service to also find out that the other dealership did not find the rear suspension needed work as well. My car got the work it needed plus talking with Korinna, Donna, and Joe was pleasant and entertaining. More

Warning light re: tire pressure The Service Writer who helped me (Joe) was prompt and courteous. A tire was found to be low but no damage to the tire was found. The Service Writer who helped me (Joe) was prompt and courteous. A tire was found to be low but no damage to the tire was found. More

Excellent, complete and informative I was greeted politely and courteously by Dave Lamb. I was thoroughly informed of what was needed to be done on my car as well as the cost. The pick I was greeted politely and courteously by Dave Lamb. I was thoroughly informed of what was needed to be done on my car as well as the cost. The pick up/ride service is a great convenience. I have 2 recommendations for the dealership based on my past dealership experiences. One, a washed vehicle with each service and two, when and if your car service time extends to a longer period of time , an option of a free rental/ use of a dealer vehicle. I owned an Acura in the past and Sunnyside provided all of these options. Although, the convenience of the location of this dealership is great. I will , of course, return to this dealership. More

Quality I was met with a friendly Service Advisor who reviewed all aspects of the "B" service on the car. He also added request to check out the AC/Defrost I was met with a friendly Service Advisor who reviewed all aspects of the "B" service on the car. He also added request to check out the AC/Defrost smell - even though my filters had been changed recently. He came to me when everything was completed and indicated no issue was found to cause the smell. However, they could clean out the vents which may help, but did not have time to complete that evening. Since I was to have warranty work done on the car for the driver side airbag when it was available, he suggested I schedule the vent cleaning at that point. The price for the work was as he quoted me up front, so no "surprises." The car ran well after leaving the dealership. More

Nothing but the best! I have visited your Service Department several times and each time they are so helpful, however, when I see Maria she is always the first who jumps up I have visited your Service Department several times and each time they are so helpful, however, when I see Maria she is always the first who jumps up and comes to the car to greet me. Talk about great service! My last visit I had an issue with a noise and she took the next step to help out and get it fixed as part of a recall issue that I was not aware of. I am so HAPPY! I am one lucky customer who has found the right dealership. I know you normally would be thanking me for the visit but this time I want to THANK YOU! Keep up the great work, it shows and if I see it, so will others. More

Warranty work on Air Bag I was advised about the airbag recall and contacted them regarding my concerns with the old airbag. I was provided a temporary replacement vehicle im I was advised about the airbag recall and contacted them regarding my concerns with the old airbag. I was provided a temporary replacement vehicle immediately and left them my Ridgeline. While there I had other services performed. All work was completed and the new airbag installed in short order. More

Service Department CRV and Accord serviced regularly at this dealership. Convenient as close to work with shuttle service. Excellent customer service each time I visit CRV and Accord serviced regularly at this dealership. Convenient as close to work with shuttle service. Excellent customer service each time I visit the dealership. More

Quick and easy. The service provided was quick, easy and overall a great experience. The service completed was done to my satisfaction and at an appropriate cost. The The service provided was quick, easy and overall a great experience. The service completed was done to my satisfaction and at an appropriate cost. The customer service was exceptional. More

Excellent Service Replaced faulty actuator for variable cam timing. I was happy to discover that Honda finally came up with a fix. David Lamb took good care of me. Replaced faulty actuator for variable cam timing. I was happy to discover that Honda finally came up with a fix. David Lamb took good care of me. More

Inspiring confidence as to the work being done right. All my needs were met as far as the work I wanted done as well as additional work that was recommended. to me by Stephen Johnson. All my needs were met as far as the work I wanted done as well as additional work that was recommended. to me by Stephen Johnson. More