Nucar Honda of Westford - Service Center

Very Happy Went in for a Multi-Point Inspection in preparation for a long trip. Very happy with the service and the service advisor. The advisor immediately no Went in for a Multi-Point Inspection in preparation for a long trip. Very happy with the service and the service advisor. The advisor immediately noticed a burned out break light, so I had that replaced. Otherwise the multi-point came back clean, which shows to me that they don't find things that don't actually need repair just to make money. My only nit to pick is that I wish the "environmental" shop charges would be set appropriate to the service performed, as I don't think of a light bulb as hazardous waste. More

Great Customer Service Anthony the advisor was very helpful and made sure I understood the billing and inspection. Watched TV and drank coffee while they took care of the ca Anthony the advisor was very helpful and made sure I understood the billing and inspection. Watched TV and drank coffee while they took care of the car. They did not have one part in stock so I have to go back next week but I don't mind. More

Expensive, was hard to reach service managers The work was to fix the side door on our Odyssey van. The problem was a worn roller. The cost for this fix was quite a lot in my mind (+$500). When we The work was to fix the side door on our Odyssey van. The problem was a worn roller. The cost for this fix was quite a lot in my mind (+$500). When we got it home it did not work, but after trying it a few times it started working and has worked since. I think the costs preclude me from using this service center as much as I might otherwise. More

60K Service The work involved performing a 60K service on my 2013 Civic. Dave Lamb was the service advisor and was very helpful in keeping me apprised of the star The work involved performing a 60K service on my 2013 Civic. Dave Lamb was the service advisor and was very helpful in keeping me apprised of the stars of the work. Overall a very positive experience More

Awesome Service They're always great. Exceptional service. My go-to place for service. Quick, efficient, communicative was Amy and the rest of the team. Super clean f They're always great. Exceptional service. My go-to place for service. Quick, efficient, communicative was Amy and the rest of the team. Super clean facility. Would recommend. More

Recall on software and ac unit The service was as promised, ready before noon. However, I had an oil change ten days before my service which was after I received the notice of reca The service was as promised, ready before noon. However, I had an oil change ten days before my service which was after I received the notice of recall. When I dropped off my car for the recall service I was told there was going to be an oil change due to ac fluid leaking into the oil. There was no mention of an oil change as part of this service in the notice I received from Honda. While there was no charge for the recall service I spent $69 on an unnecessary service I would not have changed my oil had I known about the required oil change. I am asking for some compensation for this . More

Oil change and tire rotation The service department was professional and courteous. I appreciated them taking my car in on time and the mechanics do a thorough job! Would definit The service department was professional and courteous. I appreciated them taking my car in on time and the mechanics do a thorough job! Would definitely recommend this business to others. More