Nucar Honda of Westford - Service Center
Westford, MA
521 Reviews of Nucar Honda of Westford - Service Center
Boch Honda is not sensitive to client issues Boch Honda Westford is not sensitive indealing with client issues and they are not bothered to maintain customer relationship. E.g. Within 6 months Boch Honda Westford is not sensitive indealing with client issues and they are not bothered to maintain customer relationship. E.g. Within 6 months after I purchased my car I was told to replace my car battery with my own cost. Why should I purchase car from here when you can not foreseen and fix known issues before selling a car. This is ridiculous, I think I made worst decision to purchase car from this center. I will not recommend anyone to purchase car from here and I will also raise this to Honda to avoid anyone else getting cheated by false advertisement and promises. More
Greeted with a smile Nobody likes to bring a car into service especially when you have to pay! However, when you're greeted with a smile and handshake and they remember y Nobody likes to bring a car into service especially when you have to pay! However, when you're greeted with a smile and handshake and they remember your last chat about your child's tournament its nice! I never feel like just another face at Boch Honda West Service. Also as a woman it's truly appreciated to see women working at the desk. I recommend them to my friends and family even if they don't drive a Honda. Excellent experience again! Thank you also to Service Manager Mark for helping out with my Volvo. More
Great service Jeff, my service advisor could not be more friendly and knowledgeable. I had to use the shuttle service and he was also very friendly and professi Jeff, my service advisor could not be more friendly and knowledgeable. I had to use the shuttle service and he was also very friendly and professional. Great service! More
I explained what was wrong and I was taken care of very quic Very satisfied with service and length of time it took it was very busy but I was taken care of immediately I would highly recommend Boch Honda West Very satisfied with service and length of time it took it was very busy but I was taken care of immediately I would highly recommend Boch Honda West for service More
Responsible and polite They treat the customer very well,explain all the questions that I have.the waiting area is neat and clean,if they have more trays for those seats in They treat the customer very well,explain all the questions that I have.the waiting area is neat and clean,if they have more trays for those seats in the waiting area for customers to put their drinks will be a lot better More
Fast friendly service I had a good experience. My car was ready quickly. They offered more services if I wanted but were not pushy. I will be returning for future services. I had a good experience. My car was ready quickly. They offered more services if I wanted but were not pushy. I will be returning for future services. More
They replacement was very expensive, even for the dealership the replacement of two , $12 dollar parts and a single hour of labor was $178.00 i didn't ask what Honda charges for hourly labor but that seems exce the replacement of two , $12 dollar parts and a single hour of labor was $178.00 i didn't ask what Honda charges for hourly labor but that seems excessive. I was able to source the parts directly from Honda for $12 each. More
Oil change and tires rotated . The customer service was very good and The gentleman who discussed my upcoming Maintenance service was very helpful. Also the women at the checko The customer service was very good and The gentleman who discussed my upcoming Maintenance service was very helpful. Also the women at the checkout service desk Was very professional. More
Oil change and other done quick!! Went for oil change and they recomment other services. So I ask them to do done thoes as well. It was looks like busy day but they done it within an Went for oil change and they recomment other services. So I ask them to do done thoes as well. It was looks like busy day but they done it within an hour or so. They will do multi-point inspection so you know what need to be replace and what not. They have big waiting room with some desks and kids space. So you can bring your kids with you if you need. Great place to get service of car. More
Oil change and tire rotation Tony was friendly and kept me informed on the service activity. The service was on time and quick. Facility was nice and clean as well. Tony was friendly and kept me informed on the service activity. The service was on time and quick. Facility was nice and clean as well. More