Nucar Honda of Westford - Service Center

Airbag recall I needed to have my airbag recalled on my Accord. The service center was quick and my car was ready in no time. Jeff was great in the service depart I needed to have my airbag recalled on my Accord. The service center was quick and my car was ready in no time. Jeff was great in the service department!! More

Great service! I went there for an oil change and tire rotation. The service was great. Amanda was very helpful and friendly. I will definitely go there again. I went there for an oil change and tire rotation. The service was great. Amanda was very helpful and friendly. I will definitely go there again. More

Quick and easy service Modern building, nice knowledgeable staff, free multipoint inspection found my transmission was overfilled by another dealer. Wouldn’t have known othe Modern building, nice knowledgeable staff, free multipoint inspection found my transmission was overfilled by another dealer. Wouldn’t have known others wise. Waiting area is comfortable and relaxed. Anthony was very helpful. More

Great service! From she time I drove in to the time I left it was the BEST service visit I've ever had at Boch Honda in Westford, MA. David Lamb, my Service Advisor From she time I drove in to the time I left it was the BEST service visit I've ever had at Boch Honda in Westford, MA. David Lamb, my Service Advisor, should get an Ernie Boch BONUS for the customer service he demonstrated. I'll be back and asking for David! More

Great My service advisor Anthomy Ferreira was phenomenal. He was quick, friendly, and honest about the work the needed to be done, and the work that could w My service advisor Anthomy Ferreira was phenomenal. He was quick, friendly, and honest about the work the needed to be done, and the work that could wait. Everyone seemed friendly as well. Would recommend to friends. More

Great service as always! Always treated right when I bring my cars in to Boch Honda West. They turned around the vehicles quickly and kept me in the loop with their findings. Always treated right when I bring my cars in to Boch Honda West. They turned around the vehicles quickly and kept me in the loop with their findings. Thanks for taking such good care of me and all my Honda's! More

My service person was wonderful. He was efficient yet went the extra mile for me. Very polite and asked if anything more he could do. I don't remember his name. Please look it up on d He was efficient yet went the extra mile for me. Very polite and asked if anything more he could do. I don't remember his name. Please look it up on date of service. More

Anthony is the best advisor Last year in Feb, I reported a problem with my starter staying engaged longer than it should. The advisor at the time didn’t treat the issue seriously Last year in Feb, I reported a problem with my starter staying engaged longer than it should. The advisor at the time didn’t treat the issue seriously and asked me if I knew when to release the starter once a car turned over. It was insulting. The problem wasn’t fixed and I continued to have the problem periodically in 2018 and Q1 of 2019. This time, I described the same issue to Anthony. He listened to the description respectfully and when I finished, he had a guess what the root cause might be. He showed me a YouTube video and asked me to listen to the sound. I was astonished when I heard the exact same troublesome sound as my starter. He let the mechanic know about a possible actuator issue which had been reported on 2014 CRVs. The mechanic agreed with the diagnostic and replaced the actuator. The car is now working properly. I was impressed by how genuine Anthony was and really cared about my experience as a customer. He’s the best advisor at Boch Honda Westford. More

Excellent and timely service Excellent service. The vehicle was delivered earlier than expected with the total cost less than the estimate as well. A very comfortable waiting area Excellent service. The vehicle was delivered earlier than expected with the total cost less than the estimate as well. A very comfortable waiting area as well. Overall a very positive experience. More

Good service Service was good, it just took longer than I expected. Work done as expected, David Lamb was very good. Basic services, oil change and tire rotation. Service was good, it just took longer than I expected. Work done as expected, David Lamb was very good. Basic services, oil change and tire rotation. More