Nucar Honda of Westford - Service Center

Great service Found out proactively I had an issue that I wasn't aware of and was covered under warranty and ordered parts in and scheduled me in to bring back my c Found out proactively I had an issue that I wasn't aware of and was covered under warranty and ordered parts in and scheduled me in to bring back my car to have the work done. More

xxxx service Worst service experience I’ve had. Cambridge Honda is SO much better and I regret not going back - you guys are just closer to me now. Was here 5 hour Worst service experience I’ve had. Cambridge Honda is SO much better and I regret not going back - you guys are just closer to me now. Was here 5 hours though I was told this visit would be 2-2.5 hours. I asked to have my oil changed as part of the 90k service - “yes sir, sure thing.” Just realized that they didn’t when I was toggling the dial on my dash. Are you xxxxing kidding me? Still reads 40% though I see an itemized bit for oil at $22.50 on my bill. Common sense - and a specific request - would point to changing the oil at a 90k check up, no? Was sure sold some new break pads though. Kept getting told “15-20 more mins” and hours would pass. To be sure, folks were pleasant and friendly, but this took FOREVER and didn’t even include the oil change I specifically requested so now I get to waste more time - to be sure, not here - getting that changed. More

Smooth as could be Sam was very helpful throughout. I appreciate the checklist showing me what might need work, without the hard sell. I would not hesitate to send frien Sam was very helpful throughout. I appreciate the checklist showing me what might need work, without the hard sell. I would not hesitate to send friends or family here. More

Car inspection I had my car inspected in a very short period of time: wonderful sevice . pleasant service and received an immediate response from Sam with his e mail I had my car inspected in a very short period of time: wonderful sevice . pleasant service and received an immediate response from Sam with his e mail address if I had any questions to contact him directly.. More

They are the BEST! I found a screw in my tire and dropped by the service department and showed them. They got me in and had me out in 45 minutes. While I was there I I found a screw in my tire and dropped by the service department and showed them. They got me in and had me out in 45 minutes. While I was there I enjoyed a nice cup of coffee and watch TV. They had free internet for me to work as well. Such a nice place. The staff is GREAT and very fair and Amanda is so nice to work with and has GREAT communication. I will be back! More

Great- got an inspection sticker Quick, thorough Was able to get work done in a timely manner Was able to get work done efficiently and completely. I was thoroughly satisfied Quick, thorough Was able to get work done in a timely manner Was able to get work done efficiently and completely. I was thoroughly satisfied More

Very Customer Oriented From start to finish I was impressed with the conscientious, personable, and prompt service I received, on my first experience with this amazing servi From start to finish I was impressed with the conscientious, personable, and prompt service I received, on my first experience with this amazing service department. More

Great service What was wrong with car was explained and given average price of bill. Service was quick and personable. Insurance policy was researched and used for What was wrong with car was explained and given average price of bill. Service was quick and personable. Insurance policy was researched and used for some of the repair with no hassle. Was kept informed thru the repair. Bill was what I was told it would be before work was done. Rebekah was awesome!! Would recommend Boch Honda for buying a car as well as service. More

Great customer service Recentely brought my GMC there to get serviced and although the car was there longer than expected the reps kept in constant contact with me and kept Recentely brought my GMC there to get serviced and although the car was there longer than expected the reps kept in constant contact with me and kept me updated with a vehicle status. The car feels like new. Thanks so much. More