Nucar Honda of Westford - Service Center

Review of 6/12/19 service Friendly staff. Service performed was what I agreed to and it was done in a timely manner. David looked for coupons and applied them to my invoice. Gr Friendly staff. Service performed was what I agreed to and it was done in a timely manner. David looked for coupons and applied them to my invoice. Great service from David! More

Quick & efficient She let a personal problem with a coworker distract her from me. Very rude & unprofessional. I was asking her something and she abruptly walked away She let a personal problem with a coworker distract her from me. Very rude & unprofessional. I was asking her something and she abruptly walked away to chase after him. She never answered my text. More

Service wirk I had service work on my 2012 CRV. Friendly service. My vehicle feels like a new car. Everything was explained to me before and after the work was I had service work on my 2012 CRV. Friendly service. My vehicle feels like a new car. Everything was explained to me before and after the work was done. More

Exceptional Service I went in for what I thought was a wheel alignment. It turned out the prior work that had been done by a repair garage failed to identify a severely I went in for what I thought was a wheel alignment. It turned out the prior work that had been done by a repair garage failed to identify a severely bent tie rod. Once the part was replaced, the tires aligned, and a safety recall applied, the car was returned. A mile or two from the dealership, the car started to display a whole array of warning sensor alerts. The car was promptly evaluated and a software update was applied to address the issue. John Waugh, the service representative, was courteous and helpful. The gold standard for customer service. More

Routine Maintenance Very happy to give an excellent rating for the maintenance work done on my 2014 Honda Crosstour. David Lamb was very friendly. He called me to tell me Very happy to give an excellent rating for the maintenance work done on my 2014 Honda Crosstour. David Lamb was very friendly. He called me to tell me that my vehicle was ready for pickup. More

Faster than promised! Garrett was great & even though there was a glitch in the online booking, they fit me in & all went smoothly. I will be back! It was a better experien Garrett was great & even though there was a glitch in the online booking, they fit me in & all went smoothly. I will be back! It was a better experience than the previous one. More

Friendly team. They were friendly and helpful. They found coupons for both services they provided, saving me money. They completed all of the work in a timely manner They were friendly and helpful. They found coupons for both services they provided, saving me money. They completed all of the work in a timely manner More

Quick oil change and inspection Combining two jobs into one appointment. Shuttle service made this easy so I didn't have to wait. Service was done very quickly and got me back on Combining two jobs into one appointment. Shuttle service made this easy so I didn't have to wait. Service was done very quickly and got me back on the road in a couple of hours. More