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Nucar Honda of Westford - Service Center
Westford, MA
521 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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521 Reviews of Nucar Honda of Westford - Service Center
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July 10, 2019
Annual inspection They are great. Easy in and out with pleasant people. They were done faster than they said and no surprises. I highly recommend them to anyone. They are great. Easy in and out with pleasant people. They were done faster than they said and no surprises. I highly recommend them to anyone. More
by randy.535
Verified CustomerEmployees Worked With
Anthony Ferreira
July 08, 2019
Great, quick service The service rep was exceptionally friendly and knowledgeable. The service was completed within the stated estimate. The Waiting area is always clea The service rep was exceptionally friendly and knowledgeable. The service was completed within the stated estimate. The Waiting area is always clean. WiFi accessibility is great. More
by Anniel
Employees Worked With
David Lamb
July 03, 2019
Timely, good communication, reasonable price The sales representative went out of his way to make sure I was satisfied with the service. He even found a coupon for me. Thanks! The sales representative went out of his way to make sure I was satisfied with the service. He even found a coupon for me. Thanks! More
by CURTDOG713
Employees Worked With
David Lamb
July 02, 2019
Awesome service and Anthony was great, very friendly Always have great experiences here, friendly and considerate service. Tony is especially helpful; he explains everything (technical things included) i Always have great experiences here, friendly and considerate service. Tony is especially helpful; he explains everything (technical things included) in a way anyone can understand and doesn't pass any judgment when it comes to my lack of car expertise :) I definitely trust him as a service client advisor and think he looks out for his customers. He's also really patient. While I was in the waiting room I overheard another customer being rather rude and still Tony was nothing but polite, understanding and considerate. This guy knows his customer service. Thank you! More
by Kim
Employees Worked With
I don't know his name but the shuttle driver was fantastic on 7/1 at 2 and 4 pm, Anthony Ferreira
June 28, 2019
Great experience This was a very quick and easy experience. I expressed that I did not have much time to wait and they got all the service done in less than 45 minutes This was a very quick and easy experience. I expressed that I did not have much time to wait and they got all the service done in less than 45 minutes. Great customer service More
by Asowz128
Employees Worked With
June 28, 2019
Excellent in every way! The service center at Honda West is incredible. Everyone from the girl I made appointment with to the service cashier was very professional and made m The service center at Honda West is incredible. Everyone from the girl I made appointment with to the service cashier was very professional and made my experience there go smoothly. The service advisor explained everything and answered all of my questions. Thank you to all of them. More
by MECROCKER65
Employees Worked With
David Lamb
June 27, 2019
Fast & friendly The online appointment I made wasn’t found but I was still in and out quickly. Service staff was friendly. Will come here for service again. The online appointment I made wasn’t found but I was still in and out quickly. Service staff was friendly. Will come here for service again. More
by Pilot1
Employees Worked With
David Lamb
June 27, 2019
AC fix My experience at this location of Honda was so easy and enjoyable because of Sam! He welcomed me right in, kept me updated on the process as my car wa My experience at this location of Honda was so easy and enjoyable because of Sam! He welcomed me right in, kept me updated on the process as my car was worked on, and explained everything patiently afterwards. He has a very friendly and professional demeanor. Thank you ! More
by Huskies15
Employees Worked With
June 24, 2019
Inspection sticker Arrived later morning for an inspection sticker. Knew I would have to wait. Was told 1.5 to 2 hours however car was ready in 45 minutes. Arrived later morning for an inspection sticker. Knew I would have to wait. Was told 1.5 to 2 hours however car was ready in 45 minutes. More
by Kim P
Employees Worked With
June 24, 2019
Good service but not the fastest. Yikes! 2.5 hours for an oil change. That's a bit long, even on a Saturday. Customer service was fine but I was surprised when they told me 90 minute Yikes! 2.5 hours for an oil change. That's a bit long, even on a Saturday. Customer service was fine but I was surprised when they told me 90 minutes and it ended up being more than twice the time. More
by DEr. Carlson
Employees Worked With
