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Nucar Honda of Westford - Service Center
Westford, MA
521 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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521 Reviews of Nucar Honda of Westford - Service Center
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September 18, 2019
Wonderful customer service I was met by a lovely gentleman who explained every step to me! He was friendly, warm and pleasant. Thanks to him I knew what I was in store for I was met by a lovely gentleman who explained every step to me! He was friendly, warm and pleasant. Thanks to him I knew what I was in store for More
by ANNALUISA.MACIAS
Verified CustomerEmployees Worked With
I can't remember his name :(
September 18, 2019
Brakes Amanda was very helpful with every step of the process, explaining the issues and helping me schedule appointments. I appreciate all her help with my Amanda was very helpful with every step of the process, explaining the issues and helping me schedule appointments. I appreciate all her help with my car. More
by GREGANGELIDES
Employees Worked With
September 17, 2019
My warning lights for steering, traction and brakes were on I brought my car in to get it evaluated for the above problem. They assessed the car and gave me the following information: there was a brake fluid le I brought my car in to get it evaluated for the above problem. They assessed the car and gave me the following information: there was a brake fluid leak, they performed a cooling system service, and replaced the front brake pads and resurfaced the rotors and lubricated the pads. Once they had diagnosed the problems, they offered me a ride home. I went home and they picked me up when my car was ready. More
by MLAWERNER
Employees Worked With
Anthony Ferreira
September 17, 2019
Everything as promised, no upselling My car was taken in promptly (within seconds) after I pulled in. The recall repair took one hour, as estimated when I made the appointment. No one tri My car was taken in promptly (within seconds) after I pulled in. The recall repair took one hour, as estimated when I made the appointment. No one tried to sell me any additional services, for which I was and am quite grateful. The waiting room is pleasant and equipped with free wifi. And there was no charge to me, also as promised. All around great experience—thank you! More
by FIFI.BALL
Employees Worked With
Chris (I think) in Service
September 17, 2019
Fantastic follow-up service Boch Honda West continues to take care of me, even well after the sale. A couple of minor issues arose with the vehicle I purchased, and my sales per Boch Honda West continues to take care of me, even well after the sale. A couple of minor issues arose with the vehicle I purchased, and my sales person and service person both continue to make sure that everything is perfect for me. Their communication is great, and quality of work is excellent. More
by pdickau
September 16, 2019
Great Experience Great service. My vehicle was in for almost 8 hrs. David Lamb kept me up to date on the progress. I did use the shuttle service which was a lifesaver Great service. My vehicle was in for almost 8 hrs. David Lamb kept me up to date on the progress. I did use the shuttle service which was a lifesaver. The driver was very nice. More
by Anniel
Employees Worked With
David Lamb
September 16, 2019
Service great on line res horrible Comments in request for appointment are not visible to your call center staff. Nobody called me to confirm tires were in stock as i requested. My s Comments in request for appointment are not visible to your call center staff. Nobody called me to confirm tires were in stock as i requested. My service advisor was tremendous but I will never reserve online again. More
by E.GARY
Employees Worked With
David Lamb
September 13, 2019
10k - oil change, tire rotation, tire repair Easy check in, made appt the night before, nice, comfortable waiting area, found and repaired the front left tire, screw was impended in the tread. Easy check in, made appt the night before, nice, comfortable waiting area, found and repaired the front left tire, screw was impended in the tread. More
by PMM - service survey
September 11, 2019
Awesome service! Anthony and the Boch Honda West team are so friendly and attentive. Always satisfied when I come here. Boch Honda delivers dependable professional ser Anthony and the Boch Honda West team are so friendly and attentive. Always satisfied when I come here. Boch Honda delivers dependable professional service you can trust. -Alex More
by REAM DESIGN LLC
Employees Worked With
Anthony Ferreira
September 09, 2019
Great experience I came in for routine maintenance and the Service Tech was great. Will be back for future appointments. We have purchased a few vehicles and the ser I came in for routine maintenance and the Service Tech was great. Will be back for future appointments. We have purchased a few vehicles and the service has always been excellent. No hassles. More
by BBILLOUIN
Employees Worked With
Anthony Ferreira
