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Nucar Honda of Westford - Service Center

Westford, MA

4.1
521 Reviews

521 Reviews of Nucar Honda of Westford - Service Center

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November 14, 2019

Honda CR-V 2017 I had an oil change and filter, tire rotation, and front end alignment, and was promised the car in two hours along with an inspection sticker, and it More

by Annabanana
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Oliver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2019 -

Nucar Honda of Westford responded

Thank you, Annabanana for your great rating and review! We're glad to hear about your experience with us in our service department and we hope to see you again for your next service!

November 13, 2019

Very helpful Provided very good service and helpful with all my questions. They went out of their way to answer the different questions and requests that I had. More

by JONATHASN21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin James Cregg Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Oliver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2019 -

Nucar Honda of Westford responded

Thank you, JONATHASN21 for your 5-star rating and positive feedback! We're happy to hear about your experience with us and we hope to have you back here again!

November 13, 2019

A service department that cares I had a great experience with the Boch Honda West service department. There was an issue with my new car that I had no control over and they diagnose More

by JUSTIN@CHEVERIE.COM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Ferreira
Nov 13, 2019 -

Nucar Honda of Westford responded

Thank you, JUSTIN@CHEVERIE.COM for your 5-star review! It's a pleasure to hear about your experience with us in our service department. We appreciate your feedback and we hope to have you back here with us again!

November 13, 2019

Excellent service Really good service with no appointment. Rebecca understood my problem immediately and got the job done. It was timely and considerate. It was very we More

by Dandjus
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rebekah Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2019 -

Nucar Honda of Westford responded

Thank you, Dandjus for your 5-star rating! We're glad to hear about your experience with us and we will certainly let Rebekah know as well. We hope to see you again for your next service!

November 13, 2019

Great customer service Excellent communication and service. Rehbekah was excellent. She did a great job explains everything. Was open to my questions and provided great More

by Ssavino1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rebekah Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2019 -

Nucar Honda of Westford responded

Thanks, Ssavino1 for your 5-star review! We're happy to hear about your great experience with us and with Rebekah. We hope to see you again for your next visit!

November 12, 2019

Anthony is the best very professional and has an incredible attention to detail ! I wouldn’t go anywhere else for service Thank you Mike Giordano More

by 5465VET21
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Ferreira
Nov 13, 2019 -

Nucar Honda of Westford responded

Thank you, 5465VET21 for your 5-star review! We appreciate your kind words and we're glad to hear that you had a great experience with us. We look forward to seeing you again!

November 11, 2019

Empty promises Replacement key was ready in an hour so that was ok but since this was my third attempt (first time the replacement key wasn’t there, second time the More

by gdabmclaughlin3
Recommend Dealer
No
Employees Worked With
Anthony Ferreira
Nov 12, 2019 -

Nucar Honda of Westford responded

Thank you, gdabmclaughlin3 for your feedback. We truly do appreciate it and I'm sorry to hear about your experience. Please reach out to me so we can make this right! Thanks, Emma Carney Customer Relations Manager 978-589-4913

November 11, 2019

Great experience Price is always an issue for me when getting work done at the dealer. While i free other places are cheaper i trust the dealer to stand behind their w More

by DYU34
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2019 -

Nucar Honda of Westford responded

Thank you, DYU34 for your great rating and positive feedback! We're glad to hear about your experience and we hope to see you again!

November 11, 2019

Good service experience Anthony took great care of me. Very customer oriented and kept in good contact with me about recommendations and timing. I will work with him again! More

by DDAVEY0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Ferreira
Nov 12, 2019 -

Nucar Honda of Westford responded

Thank you, DDAVEY0 for your great review! We're glad to hear about your experience with us and we will certainly let Anthony know as well. We hope to see you again!

November 08, 2019

My service advisor was a true professional and first class I'm a service and parts director and came in from out of town for an oil change. My service advisor was first class in every way... friendly, courteo More

by Matt Lopilato
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Ferreira
Nov 12, 2019 -

Nucar Honda of Westford responded

Hi Matt, Thank you so much for your 5-star rating! We're so happy to hear about your recent visit with us and we sure do hope to see you again!

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