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Nucar Honda of Westford - Service Center

Westford, MA

4.1
521 Reviews

521 Reviews of Nucar Honda of Westford - Service Center

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December 10, 2019

Excellent service, as usual! My visit involved an oil change, tire rotation, and inspection sticker. Everything was done quickly, professionally, and efficiently. All service depa More

by TOMOHALLORAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Ferreira
December 04, 2019

Oil change and rear brakes As usual, excellent experience, fast, professional and thorough. Sam was terrific - informative and helpful, but no pressure. Made arrangemen More

by WJFITZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Oliver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2019 -

Nucar Honda of Westford responded

Thank you, WJFITZ for your great review! We're so glad to hear of your experience with us and we will certainly let Sam know as well. We look forward to seeing you again!

November 27, 2019

Great service but pricey Always find the staff friendly and helpful but the price for their services is high. Although I would Recommend the service there is probably other r More

by SUESTPIERRE
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Sam Oliver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2019 -

Nucar Honda of Westford responded

Thank you, SUESTPIERRE for your great rating and feedback. We're happy to hear that you recommend our service and we sure do hope to see you back with us again for your next service!

November 26, 2019

No respect for customers time I went in for oil and differential fluid change. I had a scheduled appointment it took over two hours most of the time nobody was working on my vehic More

by JEKKB763
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Amanda Gray
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 26, 2019 -

Nucar Honda of Westford responded

Hi JEKKB763, Thank you for your feedback; we truly appreciate it. If there is anything we can do, please feel free to reach out. Thanks, Stephanie Cardella, Social Media Coordinator scardella@dcd.auto

November 25, 2019

Typical service Brought car in for A1 service. Service was completed. I left. Checked oil reminder settings still said 20%. Had to go back to have it reset. Quality More

by TWOGORB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Gray
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 25, 2019 -

Nucar Honda of Westford responded

Hello TWOGORB, ' Were so sorry to hear about what had happened here. Please feel free to reach out to me so we can do our best to try and make this right! Emma Carney Customer Relations Manager ecarney@bochhondawest 978-589-4913

November 25, 2019

Amazing service staff Amanda is very helpful and very knowledgeable when it came to the service my car needed. She was also the only one to greet me with a hello and a smil More

by Craftylady
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 26, 2019 -

Nucar Honda of Westford responded

Thank you, Craftylady for your great review! We're glad to hear about your experience with us in our service department, especially with Amanda. We look forward to seeing you again!

November 25, 2019

Great service The attendant was very good and helpful. Would highly recommend. Thank you. I came for service and was recommending some work. Not sure it was needed More

by VIKKHOKHA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Lamb
Nov 26, 2019 -

Nucar Honda of Westford responded

Thank you, VIKKHOKHA for your great review! We appreciate your feedback and we hope to see you again for your next service!

November 25, 2019

Just Adequate Usually the service is prompt and concise. This time they were not ready at the scheduled time, and we had to rent a car and leave the car for the who More

by SIXBECKS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Lamb
Nov 26, 2019 -

Nucar Honda of Westford responded

Hi SIXBECKS, Thank you for taking the time out to tell us about your experience. We truly appreciate your feedback. We hope to see you again for your next service where we can try to make your experience a better one.

November 25, 2019

Excellent service I’ve been bringing my 2017 CRV back to Boch Honda West for services since I bought it, except once when I tried a dealer closer to home but was very d More

by JB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Lamb
Nov 26, 2019 -

Nucar Honda of Westford responded

Hi JB, Thank you so much for your 5-star review! It's a great pleasure to hear about your experiences with us and we appreciate your loyalty! We look forward to seeing you again!

November 22, 2019

Service for my 2019 CRV Anthony was able to arrange for service for my car on very short notice. The job was done in less than an hour and I was on my way. Great job Antho More

by EODONOGH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Ferreira
Nov 25, 2019 -

Nucar Honda of Westford responded

Thank you, EODONOGH for your 5-star review! We're so glad to hear of your experience with us in our service department and we will certainly let Anthony know as well. We hope to see you again for your next service!

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