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Nucar Honda of Westford - Service Center
Westford, MA
521 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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521 Reviews of Nucar Honda of Westford - Service Center
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December 20, 2019
Quickly analyze and fix my problem. I didn’t have an appointment at Boch Honda West, but they accepted me with a “no problem attitude”. They quickly figured out the problem, overnighted I didn’t have an appointment at Boch Honda West, but they accepted me with a “no problem attitude”. They quickly figured out the problem, overnighted the necessary repair part and I was all set the next morning. The service advisor was efficient and kept me up to date. THANKS BOCH HONDA WEST FOR EXCELLENT SERVICE. More
by MARTHA1FRED
Verified Customer
December 19, 2019
Oil change and tire rotation The staff are always friendly and professional. I was in and out in 40 minutes. The young lady who cashed me out was very sweet The staff are always friendly and professional. I was in and out in 40 minutes. The young lady who cashed me out was very sweet More
by DEBBMCGAVIN11222
Employees Worked With
December 17, 2019
Good advice, prompt service Amanda came in to talk to me with recommendations as to which repairs I needed today and which I could postpone. I elected the most important. Amanda came in to talk to me with recommendations as to which repairs I needed today and which I could postpone. I elected the most important. More
by PALMS2
Employees Worked With
December 13, 2019
Very pleased I had an oil change done. I like how they have one service provider assigned to you for the whole visit. She was very pleasant and kept me informed th I had an oil change done. I like how they have one service provider assigned to you for the whole visit. She was very pleasant and kept me informed throughout my time there. More
by MLAWERNER
Employees Worked With
Not sure
December 13, 2019
Regular maintenance visit and tire gauge check. Great place. Wonderful quiet environment and I was able to get work done. Good coffee, too. Everyone was friendly and helpful. John, who signed me Great place. Wonderful quiet environment and I was able to get work done. Good coffee, too. Everyone was friendly and helpful. John, who signed me in, was great! More
by JBOHAN166
Employees Worked With
John Waugh
December 13, 2019
Free recall repair is never free I was called to bring my 2012 Honda Civic in for a recall on Emission functions. They fixed that but also told me i needed a couple of other things, I was called to bring my 2012 Honda Civic in for a recall on Emission functions. They fixed that but also told me i needed a couple of other things, where labor costs alone were over $250. I probably should have said no but... So in the end, they did a good job but I paid for the recall repair in other ways. Also I overheard a woman at the counter mention hostility in the work place leading me to believe there were unhappy employees. More
by Joy Layden
Employees Worked With
Paul
December 12, 2019
Sam was very accommodating ! Everyone there is pleasant! I went for sn inspection sticker and check winter items! As it turned out 1,000.00 dollars and 3 1/2 hours later I left! Everyone there is pleasant! I went for sn inspection sticker and check winter items! As it turned out 1,000.00 dollars and 3 1/2 hours later I left! That was a little surprising to say the least! As it turned out I needed rear calipers and two new tires ☹️ It just seemed to take a long time for the work I had done!! Almost 4 hrs of waiting! That was the only unpleasant thing! Very unpleasant!!!! More
by POLLYREPUCCI
December 11, 2019
another excellent experience Amanda is attentive and “knows” my car. Time estimate for repair was accurate; shuttle service to local shopping a plus. Very pleased to have a serv Amanda is attentive and “knows” my car. Time estimate for repair was accurate; shuttle service to local shopping a plus. Very pleased to have a service department I can rely on. More
by lucialquinn
Employees Worked With
Other Employees :
(Tim?), shuttle driver, was personable, polite and prompt.
December 11, 2019
Terrific service Anthony helped me. Service was terrific. He let me know how things were going I always enjoy going to Boch Honda west when needed. quality work Anthony helped me. Service was terrific. He let me know how things were going I always enjoy going to Boch Honda west when needed. quality work More
by GILMORE545
Employees Worked With
Anthony Ferreira
December 11, 2019
Great Customer Service I use Boch Honda West for repair services on my Honda Fit. They do great repair work and their customer service representatives in the Service Departm I use Boch Honda West for repair services on my Honda Fit. They do great repair work and their customer service representatives in the Service Department are all very nice. Specifically, Rebekah was very detailed and replaced the battery in my car key without me having to ask or even mention it. She noticed the key issue right away and when I picked up my car, she had replaced the battery for me. What a nice surprise. Sometimes it’s the little things that make the difference. Thanks Rebekah! More
by SHANI
Employees Worked With
