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Nucar Honda of Westford - Service Center

Westford, MA

4.1
521 Reviews

521 Reviews of Nucar Honda of Westford - Service Center

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January 02, 2020

Amanda in service Will always come to Boch for my husband and dads service needs on their Honda’s. Mark the director and Amanda and others on the team are always helpfu More

by Jennk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rebekah Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Mullane
Jan 03, 2020 -

Nucar Honda of Westford responded

Thank you, Jennk for your 5-star rating and great feedback! We're so happy to hear about your experiences with us and thank you for your loyalty. We look forward to seeing you again for your husband's and father's next service!

December 30, 2019

Tire Replacement Arrived at 7am without an appointment due to a late night flat tire. Anthony was prompt and courteous, got us in before the morning rush, and gave us More

by Happy Jack
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Ferreira
Jan 08, 2020 -

Nucar Honda of Westford responded

Thank you, Happy Jack for your 5-star review! We're so happy to hear about your experience with us and we're always glad to help. We hope to have you back here again!

December 30, 2019

Timely and friendly customer service I came in with a thought of what my issue might be for some needed maintenance on my car. Anthony listened, asked pertinent questions to verify my fee More

by RYANm2421
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Ferreira
Jan 08, 2020 -

Nucar Honda of Westford responded

Thank you, RYANm2421 for your 5-star review! We're glad to hear about your experience with us and we look forward to seeing you again!

December 30, 2019

Great service. I’m always pleased with the service. I was a bit puzzled about the 3+ hour wait for a scheduled oil change and inspection, however. More

by Margaret
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I tossed the card when I came home, sorry I don’t remember the names.
Jan 08, 2020 -

Nucar Honda of Westford responded

Thank you, Margaret for your 5-star rating! We're glad to hear about your experiences with us. We do apologize that the oil change did take longer than expected and we hope to see you again!

December 30, 2019

Anthony was very helpful I pulled into the garage and Anthony came right over and he was amazing, he listened what I had to say, and He took care of everything. More

by SULLYSALL7212
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Ferreira
Dec 30, 2019 -

Nucar Honda of Westford responded

Thank you, SULLYSALL7212 for your 5-star review! It's a pleasure to hear about your experience with us and we will certainly let Anthony know as well. We hope to see you back here with us again!

December 30, 2019

Great customer service Service group has always been excellent and even when repairs are required or recommended, are knowledgeable and trust worthy. My service guy this tim More

by MarkRR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Ferreira
December 30, 2019

Very poor communication, rude We brought a car in, with an appointment, for oil change, tire rotation and car inspection. First if oil, the service worker pretends he has no idea a More

by RKR1A
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
David Lamb
Dec 31, 2019 -

Nucar Honda of Westford responded

Hello RKR1A, Thank You for your feedback. We are very upset to hear about what has happened here. Please reach out to me regarding this issue so I can understand better and try to make this right! Emma Carney Customer Relations Manager ecarney@bochhondawest.com 978-589-4913

December 30, 2019

Great service, quick turnaround, happy customer! Service is always great, I’ve been coming here for years. The service advisors are friendly and helpful and the technicians are quick and do a great j More

by shelblynn37
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Garrett Hasanbasic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 08, 2020 -

Nucar Honda of Westford responded

Thank you, shelblynn37 for your 5-star review! It's a pleasure to hear about your experience with us in our service department and we hope to see you again for your next service!

December 30, 2019

Excellent Amanda went above and beyond to meet my needs. Ensured all work was done in a timely manner and also honored the price i was previously quoted for. Th More

by PT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 08, 2020 -

Nucar Honda of Westford responded

Thank you, PT for your 5-star rating! We're happy to hear about your experience with us in our service department and we will certainly let Amanda know as well. We hope to see you again for your next service!

December 23, 2019

Painless The work and options were clearly explained and completed in a relatively short time. The price was explained in advance and was fair. The waiting are More

by ADRIEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Oliver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2019 -

Nucar Honda of Westford responded

Thank you, ADRIEN for your great rating and review! It's a pleasure to hear of your experience with us and we hope to see you again!

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