Nucar Honda of Westford - Service Center
Westford, MA
521 Reviews of Nucar Honda of Westford - Service Center
Amanda in service Will always come to Boch for my husband and dads service needs on their Honda’s. Mark the director and Amanda and others on the team are always helpfu Will always come to Boch for my husband and dads service needs on their Honda’s. Mark the director and Amanda and others on the team are always helpful and do their best to give me fair rates and pricing and fast service. More
Tire Replacement Arrived at 7am without an appointment due to a late night flat tire. Anthony was prompt and courteous, got us in before the morning rush, and gave us Arrived at 7am without an appointment due to a late night flat tire. Anthony was prompt and courteous, got us in before the morning rush, and gave us a discount on an alignment. Happy customer. More
Timely and friendly customer service I came in with a thought of what my issue might be for some needed maintenance on my car. Anthony listened, asked pertinent questions to verify my fee I came in with a thought of what my issue might be for some needed maintenance on my car. Anthony listened, asked pertinent questions to verify my feedback and gave me very specific directions on how the process would work. When the needed work was confirmed, it was clearly communicated, and I felt very comfortable throughout the process. Very happy and will come back. More
Great service. I’m always pleased with the service. I was a bit puzzled about the 3+ hour wait for a scheduled oil change and inspection, however. I’m always pleased with the service. I was a bit puzzled about the 3+ hour wait for a scheduled oil change and inspection, however. More
Anthony was very helpful I pulled into the garage and Anthony came right over and he was amazing, he listened what I had to say, and He took care of everything. I pulled into the garage and Anthony came right over and he was amazing, he listened what I had to say, and He took care of everything. More
Great customer service Service group has always been excellent and even when repairs are required or recommended, are knowledgeable and trust worthy. My service guy this tim Service group has always been excellent and even when repairs are required or recommended, are knowledgeable and trust worthy. My service guy this time was Anthony - great communications and explanation of repairs and replacement items needed. More
Very poor communication, rude We brought a car in, with an appointment, for oil change, tire rotation and car inspection. First if oil, the service worker pretends he has no idea a We brought a car in, with an appointment, for oil change, tire rotation and car inspection. First if oil, the service worker pretends he has no idea about the Boch Honda West service specials which are emailed out to customers, then gives me a hard time when I show it to him on my phone saying it has to be printed out. Even worse, they kept the car for over 7 hours. We dropped it at 10:30 am and when I called at 2:30 pm was told because we weren’t waiting there it went to end of line and it wouldn’t be ready to 5:30-6pm. called again at 5pm and rudely told still not ready. More
Great service, quick turnaround, happy customer! Service is always great, I’ve been coming here for years. The service advisors are friendly and helpful and the technicians are quick and do a great j Service is always great, I’ve been coming here for years. The service advisors are friendly and helpful and the technicians are quick and do a great job. I just got my car detailed while it was there and it’s beautiful! More
Excellent Amanda went above and beyond to meet my needs. Ensured all work was done in a timely manner and also honored the price i was previously quoted for. Th Amanda went above and beyond to meet my needs. Ensured all work was done in a timely manner and also honored the price i was previously quoted for. The service advisor i worked with previously refused to honor the quote and told me the labor cost a lot more than what was quoted. Amanda is honest and great st what she does! More
Painless The work and options were clearly explained and completed in a relatively short time. The price was explained in advance and was fair. The waiting are The work and options were clearly explained and completed in a relatively short time. The price was explained in advance and was fair. The waiting area is very comfortable and as always, the wait wasn't long. More