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Nucar Honda of Westford - Service Center
Westford, MA
521 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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521 Reviews of Nucar Honda of Westford - Service Center
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February 20, 2020
Excellent service all around. Everyone was very pleasant and helpful. I will absolutely use this dealership for future needs, whether a purchase or for service. and helpful. I will absolutely use this dealership for future needs, whether a purchase or for service. More
by mels823
Verified Customer
February 20, 2020
I received excellent and timely service.Very I received excellent and timely service. Very professional and courteous. Everything was explained thoroughly before the services were provided and I received excellent and timely service. Very professional and courteous. Everything was explained thoroughly before the services were provided and before the work was completed More
by Louise
Employees Worked With
February 18, 2020
The service at this dealer is well rounded. Staff are friendly, polite and quick to offer service. The work has mostly been routine, but I recently needed a repair that I thought was going to be expensi friendly, polite and quick to offer service. The work has mostly been routine, but I recently needed a repair that I thought was going to be expensive. Turned out is was a simple and cheap fix. I was grateful and happy for the honest service. More
by TARAELAINE60
February 18, 2020
The service for the car is fine. The 2+ hour wait for an oil change and inspection was ridiculous. I was told it would take an hour and 20 minutes. oil change and inspection was ridiculous. I was told it would take an hour and 20 minutes. More
by ELENATKINS
Employees Worked With
February 18, 2020
I worked with Anthony and he is the best. He helped arrange for my service, applied discounts, and kept me posted about my car. He made it super easy. arrange for my service, applied discounts, and kept me posted about my car. He made it super easy. More
by Banes16
Employees Worked With
Anthony Ferreira
February 17, 2020
I went in for an inspection sticker and someone to look at my gate. They did a full inspection of the car and found out I needed a new tire rod. That was a big shock to me since I was just there 3 months a at my gate. They did a full inspection of the car and found out I needed a new tire rod. That was a big shock to me since I was just there 3 months ago and no one found this $700 problem. When I was there 3 months ago I received new brakes and rotors. This tire rod should have been caught the first time with the condition the rep made it sound like it was in. Finding out I now how a $700 bill makes you look very shady and untrustworthy. When I brought this up to the service rep she offered a free oil change. She couldn’t give an explanation of why this happened or why it wasn’t found the first time. A free oil change isn’t going to help this problem or help me want to use your service again. I plan on leaving a review on your website as well. It’s very disappointing for a dealership to have this kind of service. More
by spano.matthew
Employees Worked With
February 17, 2020
I feel like the service tech did not do a thorough analysis of the issues with my car I described when I dropped it off. Two of the three issues I reported and was told could not be replicated still analysis of the issues with my car I described when I dropped it off. Two of the three issues I reported and was told could not be replicated still exist. I was able to replicate the issues on my drive home. I’m disappointed because I normally have a good experience with the service team but this time I do not feel any effort was put into trueing to diagnose the issues my car currently has. More
by CHABOT001
Employees Worked With
John Waugh
February 17, 2020
Excellent experience! My appointment was for routine maintenance but I was able to have running boards installed on my car as well. Thank you, Paul! maintenance but I was able to have running boards installed on my car as well. Thank you, Paul! More
by Laura Heyduk
Employees Worked With
Paul Morrison
February 12, 2020
Friendly, clean, easy to wait at, fast and efficient. Anthony was thorough, and helpful. It is always service with a smile when I visit here! Anthony was thorough, and helpful. It is always service with a smile when I visit here! More
by SHAUNER51
Employees Worked With
Anthony Ferreira
