Nucar Honda of Westford
Westford, MA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
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Good old fashioned customer service is alive and well at Boch Honda West! Tim McLean, my sales consultant, gave me the experience that we all want when shopping for a new car; that I'm a pretty important Boch Honda West! Tim McLean, my sales consultant, gave me the experience that we all want when shopping for a new car; that I'm a pretty important person that wants to be treated with honesty and respect. Tim did that from the get-go and throughout the process of my purchase of a new Honda Civic. I was made to feel that they wanted me as a customer, especially since I am very local to the area, and would do whatever it took to make that happen even though I had very aggressive pricing from other dealerships. Tim and all support staff that I interacted with, pre and post sale, were very appreciative of my business and I am looking forward to a long term relationship with Boch Honda West More
Tim did a wonderful job presenting and explaining the car I was interested in buying....a Honda CRV. He did not use high pressure tactics, but was forthcoming in fully answering the questions I had. Car de I was interested in buying....a Honda CRV. He did not use high pressure tactics, but was forthcoming in fully answering the questions I had. Car dealerships should try to hire and retain salespeople with Tim's personality and temperament.. Overall, I give him an A+ rating. More
The sales consultant, Timothy McLean, and the dealership staff put me at ease during the sale process. There was none of the intimidating high pressure tactics. They worked with me while knowing that I was staff put me at ease during the sale process. There was none of the intimidating high pressure tactics. They worked with me while knowing that I was considering another Honda dealership and other make vehicles. Their pricing was consistent with my vehicle pricing research. It took little effort to settle on the vehicle price and my vehicle trade-in value. I am very pleased with the experience. More
Went in to look at a used Odyssey after looking around for quite a while and having a negative experience at another local dealership. Boch is an example of how a dealership should run. From the experienc for quite a while and having a negative experience at another local dealership. Boch is an example of how a dealership should run. From the experience online with Amy to the sales and test drives with Erin and closing the deal with Tom and Merlin. Their pricing is very competative or I wouldnt have gone in. Ended up getting a cleaner, lower milage van then I had originally gone to look at. Will definetly buy another car from Boch! More
I was undecided as to what car I wanted to purchase when I got to Boch Honda. I had looked at several other makes and was still in the information collection stage. Tim McLean spent the time to show me the I got to Boch Honda. I had looked at several other makes and was still in the information collection stage. Tim McLean spent the time to show me the many features of the Accord without high pressure tactics. Because I could relax and concentrate on my real reason for being there, it was easy for me to make the decision to purchase. Tim actually treated me with dignity. He is an expert and as such he walked me through available features to set me up with the perfect car for my wants and needs. Boch Honda has an extensive inventory which also helps. I look forward to a longstanding relationship with Boch Honda and Tim Mclean. More
I went to Boch to investigate the cost of a lease of a Honda Civic for my grand son who was in dire need for a replacement vehicle.My contact as I went into the dealer was Rebekah Martinez.I explained to Honda Civic for my grand son who was in dire need for a replacement vehicle.My contact as I went into the dealer was Rebekah Martinez.I explained to her that I was there to see if there was a lease on Honda Civic that was comparable to that being offerred by the Boch Toyota dealership Norwood Ma for a Corolla.She relayed what I told her to a senior sales person who worked up a price list for three optons for leases on a Civic 2013. I tried to contact my daughter to relay the information to her but she was unavailable.While I was there i told Rebeckah that I was considering trading in my 2007 Accord for a new vehicle (Accord or CR-V).She arranged for me to get quotes for both vehicles. Since I could not contact my daughter concerning the details of the Civic lease I made an appointment with Rebekah to return the next day after contacting my daughter. I returned on the next day and told Rebekah that my daughter had been out the previous night talking with another dealer who she had previos dealings with and had signed a lease with them.I told her that I was interested in purchasing a CR-V based on the quotes I was given yesterday.After a small adjustment in price I agreed to buy a 2013 CR-V. Since a vehicle with the color I wanted was in stock, the dealership proceded to complete all the paper work necessary for me to take the vehicle home that afterrnoon.During that time Rebekah continously checked all the documents and identified any errors that she found. She kept me informed of progress through out the process and occasionally returned to engage me in short conversations to helpmake the afternoon pass more quickly. It was a job well done and reflects well on Boch Honda West More
Thank You Tim for all of your help and for taking your time to answer all of our questions. We are very happy with our new purchase. We would definately recommend you and the dealership to family and fr time to answer all of our questions. We are very happy with our new purchase. We would definately recommend you and the dealership to family and friends. Thanks Again Jill Deschamps and Brian Lariviere More
Rebecca Martinez was a great help, helping me pick out my purchase. Mrs. Martinez helped all she can with my trade in and with price matching. I got to test drive a few vehicles, they all drove good; I cho purchase. Mrs. Martinez helped all she can with my trade in and with price matching. I got to test drive a few vehicles, they all drove good; I chose my favorite and I love driving it everyday. For a new sales associate in training Rebecca did a fantastic job and was very knowledgable; if she didn't know the answer someone else did... Great Teamwork! I'm extremely satisfied with my purchase and the customer service. -Thank You Rebecca Martinez and Boch Honda! I highly recommend this dealership to everyone!! More
In January, 2013, went to Boch Honda in Westford, to find out my options on a lease ending in 60 days on my 2010 Honda Civic. Tim MacLean explained what I could do, and the offers that are out there from Ho out my options on a lease ending in 60 days on my 2010 Honda Civic. Tim MacLean explained what I could do, and the offers that are out there from Honda. Without any pressure, he got me in to a new lease of a 2013 Honda Civic, and in 2 hours I left with a new car. He made the transition very smooth, and I appreciated the ease with which the transaction was accomplished. I will go back to Boch Honda West in Westford again, and would recommend them heartillly. More
Awesome experience!!! Everyone was super helpful throughout the whole process (from the salesperson to the general manager). I got a GREAT deal on a used van that the other dealers wouldn't beat. throughout the whole process (from the salesperson to the general manager). I got a GREAT deal on a used van that the other dealers wouldn't beat. They brought the paperwork to me, took care of everything so all I needed to do was pick up the van when it was ready. When we picked up the van, they spent a good amount of time showing us all of the features and how things worked. I have bought many cars over the years, but this was the easiest car purchase I ever had. They are true professionals and the exact opposite of the typical car salesman. Boch Honda west is a VERY well run operation. I will be back for my next vehicle! More