Nucar Honda of Westford
Westford, MA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
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I had a great experience buying a car from Boch Honda West. I worked with Tim McLean, and really enjoyed working with him. It was a low pressure experience, which I appreciated, with no attempt to pressu West. I worked with Tim McLean, and really enjoyed working with him. It was a low pressure experience, which I appreciated, with no attempt to pressure me into a decision. Tim made sure all our questions and concerns were addressed and made sure all the details went smoothly. A couple days after the sale, when I decided to buy some floor mats at their parts department, Tim even came out to my car and helped me install them. More
In my search to lease a new Honda CR-V, I contacted several dealerships by phone. Amy at Boch Honda West listened to what I was looking for, and ran the numbers on lease options for the CR-V with vari several dealerships by phone. Amy at Boch Honda West listened to what I was looking for, and ran the numbers on lease options for the CR-V with various levels for trim, factoring in an estimated value for my trade-in. The numbers were the best quoted from other Honda dealers, so I drove approximately 45 minutes to Boch Honda West in Westford. The short trip was worth my while for the continuing service I received. Bob Boissoneault in Sales evaluated my trade-in, then confirmed and wrote up the deal as quoted by Amy over the phone. There was NO attempt to bring me in with a good quote over the phone and then change the terms of the deal once I got there. They listened to what I wanted, and did not try to pressure me into a more expensive model with features that I did not need. The contract was signed with George in the finance department, who was equally professional and friendly. From my initial contact over the phone until I drove off the lot in my new CR-V, Boch Honda West treated me with honesty and fairness, and I will definitely recommend them to family and friends. And I love my new Honda CR-V! More
Dealership is beautiful. Had a very positive experience. Tim was great to work with; knowledgeable, no pressure. He did not push or rush me in any way. Everyone was very nice. Tim was great to work with; knowledgeable, no pressure. He did not push or rush me in any way. Everyone was very nice. More
Timothy was patient and showed me a number of cars. He was not pushy and didn't give me the bum's rush when it seemed like I wanted to wait to get the model of the Accord at the price I wanted. In the end was not pushy and didn't give me the bum's rush when it seemed like I wanted to wait to get the model of the Accord at the price I wanted. In the end we negotiated on a Honda CRV which is a very nice car. Tim was a 5 out of 5. (Great) I think as a dealership, the one thing I didn't like was I was not made aware that the car only had 1 remote access key until after the price was set. I was then told I'd have to pay $200 to get a 2nd remote access key. Every other car I have owned, new or used, has come with 2 remote access keys. I found that annoying. I didn't attribute this to Tim - but rather the the dealership not making the key and having it ready. I thought the CRV price was competitive so I gave it a 'good' rating. Some of the Accords were more expensive than the Herb Chambers of Seekonk. But the CRV was priced just about right. More
I recently bought a used Honda Civic from Tim at Boch Honda West and he was excellent to work with. He thoroughly answered all my questions and was very informative. He walked me right through the whol Honda West and he was excellent to work with. He thoroughly answered all my questions and was very informative. He walked me right through the whole purchase process which was great. I had my 20 month old niece with me at the time and he was even great with her! He gave her snacks and helped to keep her entertained while we waited for the financing to be worked out. He got me the price I was expecting to pay and met all my financial needs. He has a great personality. It felt like we were buying a car from an old friend. It was a great experience and we will definitely be back to see him for any future needs we have. More
Tim was a great salesman - not pushy, friendly, and honest. He went out of the way to drive 1 hour to get some paperwork signed by me to make sure my car was ready when I wanted it. The car was priced honest. He went out of the way to drive 1 hour to get some paperwork signed by me to make sure my car was ready when I wanted it. The car was priced to move and thousands less than my local Honda dealership could offer. More
I was shopping around on Autotrader.com, and saw a vehicle I wanted. The price was just what I was looking for. I chatted life with Amy and she told me the vehicle was still available. So, I took a dr vehicle I wanted. The price was just what I was looking for. I chatted life with Amy and she told me the vehicle was still available. So, I took a drive down to dealer, was greeted by Amy. Amy, then introduced me to Matthew Breen, I told him I was there to see the vehicle I saw online, and I quoted Matt the online price and he said yes, not a penny less not a penny more. That sealed the deal for me! I was pre-approved before I went there, but found out later that Boch Honda West would match or beat the financing I already had, and they really did. I got an excellent interest rate saving me exactly more than 1%, thanks to Robert...I was extremely happy to have gotten that interest rate, better than my credit union. I was very happy with the customer service that Matthew provided me during the sale, to the point there was an error in the documents, and he came out to my job to facilitate the signing of the paper. For that excellent customer service provided at Boch Honda West, I will be returning for my future car purchases in Westford, MA !!! More
Tim and his manager held my hand through the entire process - always professional, knowledgeable, personable and available. Very happy with my purchase and looking forward to their customer service. process - always professional, knowledgeable, personable and available. Very happy with my purchase and looking forward to their customer service. More
I gave the rating I gave for Matt at Boch Honda West because his knowledge of the vehicles was remarkable. He was very friendly and attentive. The experience I had leasing my new 2014 vehicle was not because his knowledge of the vehicles was remarkable. He was very friendly and attentive. The experience I had leasing my new 2014 vehicle was not stressful at all and went very smooth. I love the location for the dealership. It is very convenient to my home. I am pleased More
Honesty,it says it all.Bob Signori and John DeBronzo did not steer us to a more exspensive car for my Daughter to make more money,they worked WITH us and did what was right for a young lady and her first bi not steer us to a more exspensive car for my Daughter to make more money,they worked WITH us and did what was right for a young lady and her first big purchase in life.These two Men are great to deal with,we made two friends that day.We all know how dealerships and car buying can be ,and the Stigma attached to the people and process is brutal at times.I deal with the public in my job and have a great B.S Meter,it stayed silent with these Men.Prepare to take some time and explain what you need,want and expect,and they will tell you if it can be accomplished.I have not been in for service as of yet and will be back here in a heartbeat if anything is not as it should be.Thanks again to Bob and John. More