Nucar Honda of Westford
Westford, MA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
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New Car Lease We went to Boch Honda West because we needed to lease a new car because one of our cars did not pass inspection. I have a 2001 Honda Accord and have a We went to Boch Honda West because we needed to lease a new car because one of our cars did not pass inspection. I have a 2001 Honda Accord and have always been very happy with it. The handling is great and it obviously has lasted a long time. We had heard about some deals they were having for leasing, so we set up an appointment and went down and sat with Tim. I told him the payment amount we could afford and he worked with us to get as close to that amount as he could. Even though it was a little higher than we wanted, once we saw the car and went for the test drive, we fell in love with it and decided to take it. He also pushed to get it to us within the 3 days that we wanted it. The whole experience took a little longer than I thought it would but overall Tim made it very pleasant for us. More
Used Car Purchase Timothy Mclean helped us fully understand all the details of the car. First he walked me through the history of repairs (if any) and service that was Timothy Mclean helped us fully understand all the details of the car. First he walked me through the history of repairs (if any) and service that was done with the vehicle (oil ect.). Boch replaced wheels and brakes and other parts that were broken, which was nice. Then went went to look at the car...looking over every small detail including scratches, which he took the time to apply the matching paint filler. He pointed out that each panel number on the car matched the VIN number, confirming the car fax history that it was not in an accident. I was very happy with this and truthfully never heard any other sales person care for the car as he did. The only down side was that another dealer offered us a better price on our car loan, but turned out that Tim was able to bring the monthly payment to the same value at the end. In all I would recommend Boch especially with there life time powertrain cover, but may think about having my financing lined up ahead of time. More
Terrible experience, will never buy from Boch Drove over an hour to look at an Acura TL that was for sale. Car drove nice, sat down with Kirk to discuss price. Sales manager came over, was very ru Drove over an hour to look at an Acura TL that was for sale. Car drove nice, sat down with Kirk to discuss price. Sales manager came over, was very rude, and pushy throughout the entire process. I informed Kirk early on within the process that I already had financing lined up, and that if they wanted to finance the car, they would need to beat the rate I was getting. Back and forth on price with sales manager, he gives his best and final offer, wife and I decide to go slightly over budget to meet their price. Suddently sales manager changes his offer that the price he gave is only good if financing through them, at a .25% rate higher than my local bank was offering. Kirk would have completed a sale that day if the sales manager didn't try and pull a fast one. Days go by and I get an email from someone, which I respond to the way things went. Boch then contacts me offering the vehicle for my original offer. I look online, and they lowered the price, so they try and make it seem like they're doing something for me in offering the car for my original offer. I will never visit a Boch dealership if these are the games they try playing, when I informed them early on in the process that I had financing lined up. Kirk was polite and friendly, however the sales manager who didn't even introduce himself, was completely rude, insulting, and could learn something from some basic customer service training. If this is how Boch trains their managers, and the tactics they use, I have no interest in dealing with Boch dealerships. More
Sales Person was ok, Floor Manager was a Cheat They gave me a quote through TRUECAR. I expected them to honor it - which was the whole purpose of going through TRUECAR. However, when I went there They gave me a quote through TRUECAR. I expected them to honor it - which was the whole purpose of going through TRUECAR. However, when I went there the floor manager (his name was Tom Bear or Pear, not fully sure) decided he was not going to honor it - even it came from them. He came up with some story saying that MSRP of the car was $175 more than what HONDA had told them or some phony story. One look at this guy told me that he was a dishonst person. I wanted to walk away but i already spent 2 hours in the showroom and it was too much of a hassle to go to another dealership. So I put up the $175. I would not go here. More
Excellent Experience I recently bought a Honda Accord Coupe from Honda Boch West. My dealer is Timothy McLean. He was very professional. As a foreign student who just star I recently bought a Honda Accord Coupe from Honda Boch West. My dealer is Timothy McLean. He was very professional. As a foreign student who just started to work in MA. I have no credit records here and it is difficult to build my credit through finance, loan or leasing program. Tim is very kind to help me not only with the car knowledge but also with building credit history. Even though my visa limited my access to build credit, I bought this car using cash. Tim helped me to get a very good price and also helped me find a very good insurance company. He was very kind and helpful. If my other students have interests in Honda. I will directly recommend Timothy McLean. More
Even more impressed with this purchase experience Corey was incredibly helpful. He worked with my "high maintenance" finance demands and was very low pressure. He went way over and above working with Corey was incredibly helpful. He worked with my "high maintenance" finance demands and was very low pressure. He went way over and above working with me, and is a fantastic question. Additionally, he sat with me for a very long time answering all my inane tech-y questions about the care. Answering them over and over. I was very impressed with my experience at Boch Honda West my first time there two years ago, and I'm even more impressed this time around. Very pleasant experience with a great staff of people, especially Corey Nickles. More
Car purchase experience It's been 7 years since I bought a car and was dreading it. The minute we contacted Tim Mclean at Boch Honda West, he was nothing but accommodating. It's been 7 years since I bought a car and was dreading it. The minute we contacted Tim Mclean at Boch Honda West, he was nothing but accommodating. The car we originally called about was no longer available but Tim went out of his way to locate the EXACT car I wanted. He was friendly and courteous and extremely helpful. He negotiated a great trade for my 7 year old car. We are a repeat customer as my husband bought a car from him 3 years ago and had the same great experience. We will definitely recommend Tim and Boch Honda West to anyone looking for a car. More
So Good, I got two! Working with Tim and Paul at Boch Honda West was nothing short of an absolute pleasure. We had originally gone into the dealership in February of 201 Working with Tim and Paul at Boch Honda West was nothing short of an absolute pleasure. We had originally gone into the dealership in February of 2013 to look for a new Honda Odyssey. After deciding that it wasn't the right time to make the purchase and over the course of the following 18 months, Tim would check in with us to see how we were doing. When my wife and I decided to go forward with the new car, there was no pressure and Tim found us exactly the car that was right for us. We also decided to trade my car in for a new Civic. This would have caused confusion, chaos and delays had we not been dealing with such a professional team. Tim and Paul handled all of the paperwork with ease and speed which was very much appreciated. I give Tim and Paul my most enthusiastic endorsement for any of your car buying needs. By the way, Tom makes some of the best sandwiches around at the grill inside the showroom at Boch Honda West. More
rude manager....bad customer service We have never been disrespected and uncomfortable about buying a new vehicle..Susan was an excellent sales woman and was very nice..Tom pare insulted We have never been disrespected and uncomfortable about buying a new vehicle..Susan was an excellent sales woman and was very nice..Tom pare insulted us and cursed us out for showing him a competitors deal and was extremely rude..to the point my wife cried...I have NEVER been treated like that at any dealership in my life. And I would never recommend this dealership....because of tom pare to anyone More
Review of Tim McLean I recently just leased a base model of the honda civic. Tim McLean helped me out big time. He's a really friendly, honest salesman. Car buying can be I recently just leased a base model of the honda civic. Tim McLean helped me out big time. He's a really friendly, honest salesman. Car buying can be a scary experience because there are a lot of sketchy dealers/dealerships out there. Tim is one of the good guys and he takes care of all his customers. Boch west is a great dealership too, so between the two you know you will always have a good car buying experience. More