Nucar Honda of Westford

Awesome Customer Service Jose at Boch Honda West has gone above and beyond in his position to make sure I was able to find the car I wanted and even taking care to follow-up a Jose at Boch Honda West has gone above and beyond in his position to make sure I was able to find the car I wanted and even taking care to follow-up after the purchase. The car had some scratches on the back and the front from the previous owner and the dealership as well as Jose made sure it was buffed and did a really good job taking care of their customer! They definitely have my business for many more years to come! The reason why I stress this point is because this was my first car, and the 5 other dealerships I had gone to before really gave me a hard time and were mean when it came to negotiating for the cars price. This is the only place where I can truly say I got stellar customer service! More

My new Avalon I had a great experience buying my Avalon. My sales person, Amy Parent, was especially helpful and attentive. She got to know me quickly and unders I had a great experience buying my Avalon. My sales person, Amy Parent, was especially helpful and attentive. She got to know me quickly and understood that I wanted to buy a specific car and to do it quickly. She was also very knowledgeable about my car even though it was not a Honda. I would certainly recommend Amy for my next experience. More

Honest and Straightforward We stopped by Boch with a specific car, model and price in mind. Chris and his manager were courteous, informed, and straightforward in our discussio We stopped by Boch with a specific car, model and price in mind. Chris and his manager were courteous, informed, and straightforward in our discussions. It was a pleasant experience, and we love our new car! More

I bought a car The car I bought was selected after a week of comparing prices. The price was negotiated fairly and everything went straightforward. I enjoyed the exp The car I bought was selected after a week of comparing prices. The price was negotiated fairly and everything went straightforward. I enjoyed the experience and I have no regrets on this deal. More

Great customer service & friendly environment This dealership was a very welcoming one. My fiance and I worked with Jose and he was incredibly helpful. He never haggled us and was genuinely concer This dealership was a very welcoming one. My fiance and I worked with Jose and he was incredibly helpful. He never haggled us and was genuinely concerned with getting us exactly what we wanted with a good deal. He had a great attitude and was quick to help, while listening carefully to our needs. The whole process was very smooth and I couldn't be happier with my new Honda! More

AWESOME to buy a car from! Due to an unfortunate event my car was totaled in a flood, I bought a 2015 Honda CR-V from Tim and he was great to work with again. the Car is AMAZI Due to an unfortunate event my car was totaled in a flood, I bought a 2015 Honda CR-V from Tim and he was great to work with again. the Car is AMAZING and is a dream to drive. More

Tim is the only salesperson I will go to! I would rate Tim with 6 stars if I could. I have recommended Tim to friends and family members shopping for a new or used car, and in all cases Tim h I would rate Tim with 6 stars if I could. I have recommended Tim to friends and family members shopping for a new or used car, and in all cases Tim has provide us all with excellent service while being very easy to deal with. Tim is a low-pressure guy, who takes the time to actually listen to what you want. He is not satisfied until you are completely happy. Tim has taken the time to check back with us to be sure we are satisfied well after the sale. I will recommend to Tim for anyone needing a car, he is the best there is! More

Honda Pilot 2016 It was the first time I was shopping the car from this dealer. It has been frustrated buying experience in part because the car is so new and we have It was the first time I was shopping the car from this dealer. It has been frustrated buying experience in part because the car is so new and we have to wait a long time to finally get the car. However, it was a pleasure to work with Tim McLean. He was honest, polite, friendly and helpful. He went extra miles to ensure that we were satisfied with our purchase. More

Difficult to deal with Went in with a online quote for a new CRV. Tim said he didn't have that same vehicle, Instead tried to push a similar model with ugly pinstriping on u Went in with a online quote for a new CRV. Tim said he didn't have that same vehicle, Instead tried to push a similar model with ugly pinstriping on us. Only when we refused to pay extra for the pinstriping did the one we wanted magically turn up. Gave us a very lowball offer of $4600 for our trade in, which we foolishly accepted because Tim said he couldn't sell it. A few days later they had it listed for sale at $13,000! Love our new CRV but hated the experience of dealing with Tim and Boch. We had a online quote for the CRV, but Tim did not nothing to get a better price. I hate to leave a negative review, but they sent me many many annoying emails asking me for this feedback. More