Nucar Honda of Westford

Like no other dealership My husband and I were in the market for an suv.  Honda West emailed us some great prices on crvs that we couldn't resist. Rick Petroff was the salesma My husband and I were in the market for an suv.  Honda West emailed us some great prices on crvs that we couldn't resist. Rick Petroff was the salesman that helped us. He displayed excellent  customer service and truly listened to everything that we wanted. A lot of dealerships or salesmen try to push you into something that you don't need and we never once felt that way at Honda West. I would recommend them to anyone. More

Zach Johnston Review Zach was extremely helpful throughout the purchasing process. Very friendly easy to talk too. Great customer service overall would recommend a friend/ Zach was extremely helpful throughout the purchasing process. Very friendly easy to talk too. Great customer service overall would recommend a friend/relative to come to this dealership and look for Zach to get a great experience. More

Richard Petroff This gentleman is a professional car dealer, who makes you feel as you are the customer, in charge of your needs, and he is there only to assist in ma This gentleman is a professional car dealer, who makes you feel as you are the customer, in charge of your needs, and he is there only to assist in making the best choice. I award to him FIVE stars for quality of his customer services and sale consultant. More

Excellent Service Boch Honda West Service was fast and efficient. They greeted me immediately upon driving inside. Service area is clean and inviting. It's nice that yo Boch Honda West Service was fast and efficient. They greeted me immediately upon driving inside. Service area is clean and inviting. It's nice that you can use the shuttle to go shopping or walk to nearby shops. Fair prices and they have rentals on site and truly for me hassle free. Excellent customer service and management is hands on. I highly recommend this dealership. I will return for my next service visit. Highly Recommended More

Did work on front end and brakes Quick service with excellent results. Why are you making me type 25 words. It was a wonderful experience. The people were great I wish they had a Quick service with excellent results. Why are you making me type 25 words. It was a wonderful experience. The people were great I wish they had a food counter in site More

Great dealership Very qiuck and easy transaction. Everyone we worked with was helpful and knowledgeable. We left with a great vehicle. I would definitely recommend th Very qiuck and easy transaction. Everyone we worked with was helpful and knowledgeable. We left with a great vehicle. I would definitely recommend this dealership. More

Terrific Service Overall a very pleasant buying experience. From the minute I was greeted at the door to meeting with the salesperson, Zach Johnston, they did a wonder Overall a very pleasant buying experience. From the minute I was greeted at the door to meeting with the salesperson, Zach Johnston, they did a wonderful job helping me find the right vehicle that works for me. The original vehicle I was looking for was not available in the right color, so Zach did a great job finding me something even better! I was not able to pick up the vehicle for a week and the dealership was very accommodating to my needs. Also, since I was not trading in a vehicle and did not have a ride to the dealership, Zach Johnston, drove all the way over to my house in Groton and gave me a ride back to the dealership, so I could receive delivery of my new automobile. That is what I call exemplary customer service!! I will heartily recommend Zach Johnston and Boch Honda West to any family & friends shopping for a new vehicle. More

Dishonest and rude I bought a 2013 RAV4 last weekend, after go thru all the paper works, loan, and to pick up my car, they Never told me there is only a single key, and I bought a 2013 RAV4 last weekend, after go thru all the paper works, loan, and to pick up my car, they Never told me there is only a single key, and not a single piece of paper from manufacturer until I asked. Both keys and owners manual are standard and come with the vehicle, they should let me know in advance and I may walk away. Nowadays, a key with transponder is not cheap, will cost me about $300 to get it from dealer. So I asked them either to cut a key for me, or cover the cost if I have to. Gary is try to help, but the manager(forgot his name) is very rude with answer: No. The director Jim kemos talked to me and promise me will give me answer next Monday, I waited the whole week, I did received a normal after sale survey call, but not from Jim at all. I would NOT recommended, and if you really need to, ask everything in advance, they will try to hide all the negative by all means. I will definitely never come to them again. More

Amazing people Went in looking for an accord people were very friendly much different than their other location the general sales manager Gary was very helpful. he Went in looking for an accord people were very friendly much different than their other location the general sales manager Gary was very helpful. he made us feel welcome and important. A great experience our sales person Rick was outstanding I have never seen a salesperson move so fast around a dealership to assist us, and probably the most personable sales person ever More

Great dealer! Great people and great price! Gary the manager was easy to deal with and made the process easy. Would definitely recommend. Go see Gary and he will ta Great people and great price! Gary the manager was easy to deal with and made the process easy. Would definitely recommend. Go see Gary and he will take care of you More