Nucar Honda of Norwood - Service Center

Vincent and Sean went to the mat for me to make sure that my extended warranty would cover replacement of my 2007 Element's radiator and that Honda would take care of major repairs to the engine caused by ov my extended warranty would cover replacement of my 2007 Element's radiator and that Honda would take care of major repairs to the engine caused by overheating. I did not have to pay anything for the work or for the 17 days over which Boch provided me with a rental vehicle. I would have had to pay more than $2000 in work, and they took care of it all. This is a dealer that stands behind its vehicles. I already had great experience with Boch Toyota; it's what led me to buy a Honda from Boch. Now I know that Boch Honda is just as great an operation. More

I have good overall experience with this dealer. Great customer service, very nice peaple. customer service, very nice peaple. . More

From the moment I arrived, I was treated very cordially and my service was done quickly with the utmost of efficiency. Jim Travers, my sales person, had already told the service department that I was comin and my service was done quickly with the utmost of efficiency. Jim Travers, my sales person, had already told the service department that I was coming for my first oil change so when I arrived, it was as if they were waiting for me. This was my second trip to service, the first time for a small bulb replacement and both trips were more pleasant than any other service experience that i can remember. The waiting area at Boch Honda is very comfortable and with their complimentary wireless internet, I was able to do some email work while I was waiting. While i was there my salesman, Jim Travers came and checked on me to let me know the status of my service and make sure that I was comfortable during my wait. Since the purchase of our new Handa Element, our family has recommended Boch Honda to many friends and family members as a dealership that provides a great experience form the very first meeting, through the vehicle selection process, the sale and during service visits as well. More

service person was very professional and easy to work with. I came in for an oil change they checked the car over and suggested some work which i'm planning on going back for soon.The waiting area was ve with. I came in for an oil change they checked the car over and suggested some work which i'm planning on going back for soon.The waiting area was very nice,they have coffee and pastry for the customers. More

I recently purchased my new Honda from Boch and went back for my first scheduled service. I was very impressed with my service advisor, Sean DeSilva's explanation of services and length of time it would take for my first scheduled service. I was very impressed with my service advisor, Sean DeSilva's explanation of services and length of time it would take. His professionalism and honesty seemed very genuine. I wouldn't hesitate to take my Honda back there for the next scheduled maintenance. More

I have been to Boch Honda 3 times in the past 2 months for service. The customer service I've received each and every time has been EXCEPTIONAL. They are polite, sensitive to my time restrictions, and for service. The customer service I've received each and every time has been EXCEPTIONAL. They are polite, sensitive to my time restrictions, and have always found the nature of my problem where other dealerships have not and of course fixed them with minimal cost to me. I think they are fantastic - from the customer service reps, to the mechanics, the the cashiers. I wouldn't go anywhere else based on my experiences with them. More

Service was great. Very professional and everyone that I came in contact with was very helfpul. Not that many dealerships that I've gone to have a nice area for customers to wait while their car is being s came in contact with was very helfpul. Not that many dealerships that I've gone to have a nice area for customers to wait while their car is being serviced. You can definitely tell that Ernie Boch Jr really cares about taking care of his customers. More

I am pleased with my last 5 transactions with them. They provided good inputs last time I visited. Since moving to MA, My Honda pilot is being serviced by them. Richard has made my visit pleasant and pro provided good inputs last time I visited. Since moving to MA, My Honda pilot is being serviced by them. Richard has made my visit pleasant and provided me constant updates and information about my vehicle. This helping attitude is highly valued and I enjoyed being there. The improvements in service are great. More

Richard and the team has kept my 1991 & 2009 in perfect shape since 2004. The highest quality, the best services and courtesy has given me peace of mind and thus, has won my trust. He is patient, thorough, shape since 2004. The highest quality, the best services and courtesy has given me peace of mind and thus, has won my trust. He is patient, thorough, friendly and best of all, honest. He always tries all means to fix tough problems and never recommends any unnecessary but costly attempts. I appreciate his services and highly recommend him and his dealership. More

I have chosen to return to Boch each time I need to have my 2 cars serviced because the customer service is excellent. The folks in the service dept really make an extra effort to stand by their customers my 2 cars serviced because the customer service is excellent. The folks in the service dept really make an extra effort to stand by their customers and are incredibly responsive and helpful. I trust their information and they always are looking for ways not to overcharge me, ie by making sure that I use the on line coupons that are available. I honestly believe that they care about making sure that my car is safe, not just on a maintenance schedule that brings in $$. Greg Harris in particular is simply outstanding and I schedule my visits around the days he works whenever I possibly can. The pick up and drop off service for customers is also really helpful. More