Nucar Honda of Norwood - Service Center

First of all i will say my experience with Boch Honda is Great and the most important of all is the service consultant i have come in contact with and which makes boch honda great too. His name is Sean De S Great and the most important of all is the service consultant i have come in contact with and which makes boch honda great too. His name is Sean De Silva. The time frame give, the service and the way he approach me was great and perfect. This has left a perception or a feeling in me that i will always go back to boch honda ( Sean De Silva ) for all what i need on my car. To sum up i will say a big thank you to Sean De silva for taking good care of me whiles i was there. He is a Great Service Consultant. More

After waking up three mornings in a row to find a dead battery in my Accord, I visited the Boch service department. The Service Advisor, Sean DeSilva, immediately sensed that there was more to the story battery in my Accord, I visited the Boch service department. The Service Advisor, Sean DeSilva, immediately sensed that there was more to the story than a bad battery. Sure enough, after a four hour fuse-by-fuse examination of the electrical system by a technician, using a multimeter, a short circuit was found within the vehicles AC system that resulted in a constant draw of 2.3 amps even when the AC was off. Both Mr. DeSilva and the technician were most diligent in seeing that the problem was fixed. Parts had to be specially ordered and, because of Mr. DeSilva's efforts, they arrived the next day. The car was out of warranty so it cost me a bit but, all in all, I am very satisfied that the problem was identified and remedied as expeditiously as possible. Mr. DeSilva followed up with me the day after the repairs were completed to ensure that all was well. More

Sean went out of his way to make sure I was satisfied with the warranty work done on my 2008 Honda Odyssey. He followed through when others had dropped the ball. He also made it easy to have the recall with the warranty work done on my 2008 Honda Odyssey. He followed through when others had dropped the ball. He also made it easy to have the recall repair done on my parents car without have to make extra visits. More

Sean DeSilva is extremely knowledgeable and dedicated. He bent over backwards to accommodate my needs. I needed to leave the car and pick it up after closing. He called to tell me exactly where it would be, bent over backwards to accommodate my needs. I needed to leave the car and pick it up after closing. He called to tell me exactly where it would be, where the keys were, etc. In short, he's great! More

Overall I had a very friendly and efficient experience with the Boch Honda Service Department. My car was serviced in a very timely manner. Helpful information was provided regarding the appropriate timin with the Boch Honda Service Department. My car was serviced in a very timely manner. Helpful information was provided regarding the appropriate timing of future servicing for my 2009 Honda CRV by Sean DeSilva. More

Purchased a Honda Pilot. Salesman Tom Ryback was very friendly and accomodating. The deal was fast and smooth. Cut right to the chase. I had purchased a Honda there before, but this time it was most ple friendly and accomodating. The deal was fast and smooth. Cut right to the chase. I had purchased a Honda there before, but this time it was most pleasurable. I will seek Tom out next time I need a car. More

High my name is Rayorfd Brock Just wanted to coment on High my name is Rayorfd Brock Just wanted to coment on the excelent service I recived by Mr.Sean De Siva he,s alway's very helpfull and allways t High my name is Rayorfd Brock Just wanted to coment on the excelent service I recived by Mr.Sean De Siva he,s alway's very helpfull and allways tries to find ways to save me money alway's honest funny and very attentive to the customes need's. More

Overall this dealer is good in terms of customer service and quality of work. Specially worth mentioning is Sean De Silva. I went in recently for a Guidepoint problem. He usually checks for vehicle repai and quality of work. Specially worth mentioning is Sean De Silva. I went in recently for a Guidepoint problem. He usually checks for vehicle repair/service history and recalls before starting any work - this is also important for not redoing something unnecessary. He helped resolve the problem quickly and correctly. More

Brandon Doucette is the best service advisor I have ever had the pleasure of meeting. He has been my service advisor on my last three visits and going forward I will make a point of requesting him. His le had the pleasure of meeting. He has been my service advisor on my last three visits and going forward I will make a point of requesting him. His level of customer service is outstanding and his level of detail incredible. Be sure to request Brandon on your next service appointment and you will see firsthand what I mean. Thank you Brandon! More

I dropped off my Honda Accord Sunday night when the service department was closed. I left a detailed note stating the problem. There is a whirring/spinning noise every morning when you start the car it service department was closed. I left a detailed note stating the problem. There is a whirring/spinning noise every morning when you start the car it doesn't do it every time but the first time every day it does.Need technician present when starting the car in the morning so they will hear the noise.I went by Boch Honda Monday morning @ 8:15 and talked to Vinny he told me they heared the noise and the car was being repaired as we speak.I thanked him for the attention to my note and Vinny said he would call me when the car is ready I thank him again and left.I received a phone call @ 9:30 from Vinny saying the car will be ready after 10:00.The service was really tremendous and was very pleased. Thank You Again John Bane More