Nucar Honda of Norwood - Service Center

My car was making a strange noise, so I went in to have it serviced. Sean DeSilva was very helpful. They figured out what was wrong with my car and fixed it. He was courteous, friendly, and very sympath it serviced. Sean DeSilva was very helpful. They figured out what was wrong with my car and fixed it. He was courteous, friendly, and very sympathetic that I had my 3-year-old with me and tried to get my car fixed as quickly as possible. Great job! More

I bought my Honda Accord from this dealership in 2007 and have been very happy with that purchase. Each time that I have brought my car in for service, I work with Sean De Silva. Now keep in mind, I have o have been very happy with that purchase. Each time that I have brought my car in for service, I work with Sean De Silva. Now keep in mind, I have only needed oil changes and required mileage service as my car is new. I come in 2-3 times yearly. This visit was no different. Sean recognized me as soon as I stepped out of the car and jumped from his seat to get me signed in promptly. He is always courteous and efficient that way. I also like very much that he takes the time to give me the full update of how the overall call looks so there are no surprises on maintenance on future visits. I appreciate his customer focus. More

Tom was extremely helpful. I came in because someone had ripped off my front license plate. He put it back on my car and didn't make me wait or pay for service. He was friendly and extremely efficient. I ripped off my front license plate. He put it back on my car and didn't make me wait or pay for service. He was friendly and extremely efficient. I was in and out of the dealer in 10 minutes. More

Ernie Boch Jr, On Sunday 11.28.10 I brought my Ernie Boch Jr, On Sunday 11.28.10 I brought my 2009 Honda Accord in for an oil change and scheduled maintenance. I was promptly met by Service Ernie Boch Jr, On Sunday 11.28.10 I brought my 2009 Honda Accord in for an oil change and scheduled maintenance. I was promptly met by Service Consultant Sean DeSilva, who reviewed my vehicles history and recommended the service options per the mileage on my vehicle. Mr. DeSilva displayed professional customer service and attention to detail in all aspects of my visit. As I waited he kept me apprised of what was being done. Mr. DeSilva is outstanding representative of Boch Honda and deserves to be recognized. He presented himself as a professional in appearance, attitude and attention to detail. Feel free to contact me if needed. Bob DeFlaminis 633 Old Farm Road Frankin, MA 02038 508.520.1514 More

I took my 2001 Odyssey in for a scheduled (but overdue) service, and mentioned a new issue I'd been having. Sean had them run diagnostics on the van, which did not reveal any problem, and they concluded it service, and mentioned a new issue I'd been having. Sean had them run diagnostics on the van, which did not reveal any problem, and they concluded it must have been a cold-weather issue. My van has over 120,000 miles, so I didn't want to put any unnecessary money into it. They were honest and saved me from doing anything extra, and didn't charge me for investigating the problem. More

Very please with the service and especially the service writer. He is very courteous, knowlegiable and informative. He told me the dealership will contact me for the next service. This eliminates the nee writer. He is very courteous, knowlegiable and informative. He told me the dealership will contact me for the next service. This eliminates the need to remember when to bring the car in for service. An added benefit. I have used the service department many times before and I will continue to allow Boch to service my car. More

Sean was courteous, accommodating and helpful. When I arrived he was very pleasant. He stated that the service would take about an hour and he was right on the money. Sean made it easy and pleasant. I arrived he was very pleasant. He stated that the service would take about an hour and he was right on the money. Sean made it easy and pleasant. I would not hesitate to recommend Boch Honda for service. Chuck R. More

I took my 2009 Ridgeline for service , inspection having I took my 2009 Ridgeline for service , inspection having early morning Sunday hours is great . My service advisor was Sean DeSilva, Boch Honda is luc I took my 2009 Ridgeline for service , inspection having early morning Sunday hours is great . My service advisor was Sean DeSilva, Boch Honda is lucky to have a man like him working for their service department.Sean truly knows what customer service means. More

This by far is the best dealer(service) I have been coming here for the past 2 years. Everytime I come I seem to get the same Service Advisor Sean DeSilva. Sean is cut from a different cloth when it co coming here for the past 2 years. Everytime I come I seem to get the same Service Advisor Sean DeSilva. Sean is cut from a different cloth when it comes to customer sevice. He always recommends & never pressures you into getting services done. The last time I was there Sean said my brakes would need to be replaced very soon. I wasn't too thrilled with Boch's price. I did get my brakes done (from a friend) when I returned for an oil change Sean brought up the brakes again he said "I see you got the brakes done" I was impressed that he took the time address that issue again. He could have just said nothing since I didn't get the work done. But he went the extra mile. I don't know the other guys names that work in the bay but they all are very friendly & seem to enjoy their job (which is very rare in this day and age. I would one 100 % recommend this dealership to anybody. P.S. Please request that the tv channel be switched to sports. When your car is getting serviced the last thing anybody wants to watch is CNN. (They provide USA today for free) As customers they will listen to us! More

I called Sean yesterday because of a persistent rattle in the back. He asked if I could come right in and I did. He knew immediately what it was and told me how it would be addressed. He was accurate in how the back. He asked if I could come right in and I did. He knew immediately what it was and told me how it would be addressed. He was accurate in how long it would take. He is courteous, friendly, and above all very knowledgeable. He is an asset to Boch Honda. I always call him when I need service. More