Nucar Honda of Norwood - Service Center

Great Service I brought my 2018 Civic Hatchback in for a noise in the blower and they also changed a part that had a recall so it took a little longer than expected I brought my 2018 Civic Hatchback in for a noise in the blower and they also changed a part that had a recall so it took a little longer than expected but I was very please with the work done. My service advisor Jarret was very professional and kept me updated on everything that was going on while I waited. More

Great service Always have a pleasurable time with this dealership. They are always professional and always do a very good job. Price is a little high. Other than th Always have a pleasurable time with this dealership. They are always professional and always do a very good job. Price is a little high. Other than that. Highly recommend. Ken Saulnier More

Extra key made Extra key was made & programmed in one hour. Service Dept was friendly & courteous. Panic button not working. Will make special trip to get this fix Extra key was made & programmed in one hour. Service Dept was friendly & courteous. Panic button not working. Will make special trip to get this fixed. More

Service Inspection There were some hidden serviceable parts needed urgent attention that was not visible/noticeable but a trained technician will see. I appreciated the There were some hidden serviceable parts needed urgent attention that was not visible/noticeable but a trained technician will see. I appreciated the information so that i am able to avoid any breakdown or danger. More

Oil change Waited over one hour and a half till my car was done but San on the lot for over 20 minutes with the paperwork inside the keys were given to the w Waited over one hour and a half till my car was done but San on the lot for over 20 minutes with the paperwork inside the keys were given to the wrong sales associate the sale associates that you care of us did not believe my husband when he told her that my card was already done it was sitting in the lot for over 20 minutes she finally went out with my husband took the paperwork that was left inside the car apologize went inside the person that had the keys did not bother to find out who it belonged to very unprofessional a lack of communication I did not need it to wait 20 minutes more pull my car More

Prompt service.. The service was quicker than I expected. In the meantime I was able to catch the Patriots game on the flat screen and the waiting area The service was quicker than I expected. In the meantime I was able to catch the Patriots game on the flat screen and the waiting area More

Boch Honda always keeps my CRV running great. I trust Boch Honda to always keep my CRV running great and they have not let me down. Always dependable service. Glenn Mills has always taken care o I trust Boch Honda to always keep my CRV running great and they have not let me down. Always dependable service. Glenn Mills has always taken care of me and my family. More

Efficient and friendly Got standard maintenance and was alerted to a few things that might become issues soon. They gave me the option to have them done without being pushy. Got standard maintenance and was alerted to a few things that might become issues soon. They gave me the option to have them done without being pushy. Very friendly and informative. More

Always There Great customer service. They are always there to provide help and let us know if there is anything wrong with the car. This is always and my only go t Great customer service. They are always there to provide help and let us know if there is anything wrong with the car. This is always and my only go to place for service. Thank you very much, and keep up the good work BOCH HONDA of NORWOOD!!! More

Awful To preface I have only ever owned Honda’s, this is my 6th car~ 3rd serviced at Boch 2 years ago in the fall of 2016 I brought my car in for a $1500 To preface I have only ever owned Honda’s, this is my 6th car~ 3rd serviced at Boch 2 years ago in the fall of 2016 I brought my car in for a $1500.00 service and once completed picked it up as usual. Not long after the car just died while driving, I had it towed to Boch. I was advised that the mechanic had made an error while servicing the vehicle but that all repairs would be handled, the car has never been the same. Since then I have had random issues with the car: Rattling Humming Vibration Electric short in the ceiling Power issues, battery draining I replaced my tires, suspension/stabilizer and had the car die multiple times for unknown reasons. Well a couple weeks ago it died… again… so I had to call AAA again to start my car (all of the AAA people know me now) and I brought it back to Boch. I explained to Them my current top issues: Still Rattling, Humming and vibration ~ even though I have been told twice “if you do this it will be as good as new and you won’t have that problem anymore” ie. Tires Jan 2018 and suspension/stabilizer bar July 2018 Power issue, when I need to drive my kids to school going out to drive my car and it being DEAD My less than a year old tires are not holding air (I have complained about this a few times but am always told its just temperature change) They feel they “fixed” the battery/power issue and finally found a problem with the tires/wheels which he repaired. However now it is being recommended we do the right front bearing “that will fix the humming/vibration” ~ I cannot even handle it… I have already paid and done what would “Fix” that and I am not interested in paying MORE to fix what I was promised would have been fixed before the last $2800m I have sunk into it! So there is my story of a fading fan… I sent this to the GM of Boch with no response. Buying a Lincoln. More