Nucar Honda of Norwood - Service Center

Jillian in the Service dept was excellent - Professional, friendly, and communicated proactively throughout. Highly recommend. My only reservation was the call center person. They wer - Professional, friendly, and communicated proactively throughout. Highly recommend. My only reservation was the call center person. They were hard to understand and didn’t seem to know what they were doing. More

Easy to schedule maintenance. Clear description of what was found on inspection - in both writing and voicemail. Able to change service request online with click of button. did no Clear description of what was found on inspection - in both writing and voicemail. Able to change service request online with click of button. did not take time out of my day. Easy pick-up and reasonable pricing. More

I bought my vehicle here in 2020 and it was the best shopping experience I ever had as a first time buyer. Recently I came in for maintenance and expressed a concern I had about my display screen. Ben w shopping experience I ever had as a first time buyer. Recently I came in for maintenance and expressed a concern I had about my display screen. Ben was able to check and make sure the part needed to fix my display screen was covered by my extended warranty. He was so helpful in explaining everything in detail including my warranty. When I came in to actually fix my display screen, I worked with Kevin who was also amazing. He explained every detail of the process and the warranty. He checked up on me to see if I had any questions or concerns while I waited. Overall I had a very good experience at Boch Honda More

Catherine made our experience pleasant. She kept us informed about status of our vehicle, which eased the process. She was great to work with. Samir and Mark were helpful in finalizing the She kept us informed about status of our vehicle, which eased the process. She was great to work with. Samir and Mark were helpful in finalizing the deal. We left feeling satisfied. The last time we purchased a new vehicle from a competitor, we didn’t have this feeling. Thank you guys! More

I have been very impressed with the excellent level of service given by Dan O'Connell. He is courteous, knowledgeable and goes the extra mile. service given by Dan O'Connell. He is courteous, knowledgeable and goes the extra mile. More

I always take my Honda Fit to be serviced by Boch. They are always courteous and handle my car with care. They contact me when necessary and their waiting area is immaculate when I do want to wait for They are always courteous and handle my car with care. They contact me when necessary and their waiting area is immaculate when I do want to wait for my vehicle. More

Great experience! Friendly and knowledgeable staff. Thorough and efficient service. We will absolutely visit this dealership in the future! Friendly and knowledgeable staff. Thorough and efficient service. We will absolutely visit this dealership in the future! More

I was very impressed with this dealership and felt that their customer service was very helpful! their customer service was very helpful! More

Recall Work was performed quickly and thoroughly. Service man reviewed the work performed and was very courteous Service man reviewed the work performed and was very courteous More