Nucar Honda of Norwood - Service Center

Service visit High level of customer service. Friendly and accommodating. Offered worthy recommendations, all of which I accepted. They we're ready for me when I High level of customer service. Friendly and accommodating. Offered worthy recommendations, all of which I accepted. They we're ready for me when I arrived. More

Regular scheduled maintenance Owen in the service department goes above and beyond to make sure everything is right on your car before leaving the dealership and really cares about Owen in the service department goes above and beyond to make sure everything is right on your car before leaving the dealership and really cares about you not just as a customer. Would definitely recommend family and friends to go see Owen. More

Glen Mills is the best As usual, got in on time, work done efficiently and as described. Very pleased with my service visit. I will tell all of my Honda friends As usual, got in on time, work done efficiently and as described. Very pleased with my service visit. I will tell all of my Honda friends More

OIL change &AC recall Came in for oil change & tire rotation. They found a service was called for on the AC to correct poor running. Replaced AC control & reflashed engine, Came in for oil change & tire rotation. They found a service was called for on the AC to correct poor running. Replaced AC control & reflashed engine, tranny all within 2.5hrs no charge. Great work, runs great. More

Service Recall Michael and the rest of the crew on a Wednesday in December were friendly and helpful. The visit was quick and inexpensive. I will return to Boch in t Michael and the rest of the crew on a Wednesday in December were friendly and helpful. The visit was quick and inexpensive. I will return to Boch in the future. More

Great Service Excellent service with no issues! Service was fast and was done before I knew. I was in for service due a factory recall Thank you very much Excellent service with no issues! Service was fast and was done before I knew. I was in for service due a factory recall Thank you very much More

Repairs There was a longer wait before hearing the diagnosis of the issue, however, once informed of the issue and consent to proceed, the repair was performe There was a longer wait before hearing the diagnosis of the issue, however, once informed of the issue and consent to proceed, the repair was performed quickly. More

Efficient I have always had such a wonderful experience with your dealership, my service rep John McDermott has always been very accommodating, always calls bac I have always had such a wonderful experience with your dealership, my service rep John McDermott has always been very accommodating, always calls back and has been very patient. More

Dropped Car for Service Picked up with Dead Battery After getting the car serviced, I picked it up to find a dead battery. The service staff didn't even notice the corrosion on the battery when working After getting the car serviced, I picked it up to find a dead battery. The service staff didn't even notice the corrosion on the battery when working on my engine. Rather than waiting to get it replaced, I went to a more reasonably priced service center and had them replace the battery after getting a jump from service center staff. I will not be returning to Boch Honda. More

never again I came in with an appointment for a recall repair, I waited 3hours. I watched owner after owner be told there car needed more than it was brought in f I came in with an appointment for a recall repair, I waited 3hours. I watched owner after owner be told there car needed more than it was brought in for. When I was finally called I was told my car needed an alignment, I was not asked or told my car would be inspected for anything other than what I brought it in for. I told repair rep my car had had an alignment the week before, he told me if I took it too sears “ it wasn’t done right and the only way to tell if a car needs an alignment was to do one”. I asked him if he thought woman were stupid. Anyway the car he was talking about wasn’t mine and he did not tell it’s owner that they needed an alignment. I love my Honda Civic but will never go back to a Boch dealership, they are blatantly trying to steal customers money More