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Nucar Honda of Norwood - Service Center

Norwood, MA

4.8
383 Reviews

383 Reviews of Nucar Honda of Norwood - Service Center

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April 26, 2024

I strongly believe that Nucar Honda of Norwood is involved in fraudulent activities by charging customers for unnecessary repairs and deliberately missing real problems. The problem was a misfiring More

by avakh2000
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
Jaevonne Mason
Apr 29, 2024 -

Nucar Honda of Norwood responded

We're sorry to hear about your experience, and we take your concerns very seriously. We prioritize transparency and customer satisfaction. We assure you that we adhere to strict ethical standards and would never engage in fraudulent activities. Our technicians work diligently to diagnose and address all issues accurately. If there was any misunderstanding or dissatisfaction with the service provided, please reach out to us directly at 877- 657-6352 so we can address your concerns promptly and ensure your complete satisfaction. Thank you for bringing this to our attention.

October 23, 2023

I have always had good experiences with Boch Honda, both Sales and Service over the past 8 years. More

by finbarb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jillian Weeks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jillian Weeks is outstanding!
October 12, 2023

Dan O’Connell is a talented service advisor. Dan went out of his way to make that understood what the work would entail and the process. His communication skills and transparency were superb. He More

by TommyD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel O'Connell
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 11, 2023

Excellent service related to a few separate items recently (recall, oil change, and maintenance things) More

by Richard.Kurdi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel O'Connell
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 11, 2023

The staff and dearlers are great. Especially Zhiwei Pi is a wonderful dearler and he is professional and patient. Such amazing experience. I super recommend this wonderful place. More

by Wendy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zhiwei pi
October 11, 2023

Jillian’s customer service was excellent. She was knowledgeable with great communication. She was very helpful as well as friendly and answered all of my questions. More

by Jwatkins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jillian Weeks
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 10, 2023

Yvie Esna was very professional. She explained and showed me the estimate based on the number showing on the Service Maintenance screen on my car's display. Her estimate for the amou More

by kmasonnaughton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yvie esna
October 07, 2023

Service was excellent and repairs made all appear to be done very well. However, very expensive compared to same repairs done at other local establishments including other Honda dealerships. If you need se More

by Mark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christine
October 04, 2023

The service staff was very helpful, and prompt. Mo was quick and very professional. Enjoyed the experience! More

by Gjmoses
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaevonne Mason
October 02, 2023

Great service experience. Arrived and was quickly greeted by the service advisor. Work was done quickly. More

by Random guy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel O'Connell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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