Nucar Honda of Norwood

OK, I read all of the horror stories but I figured that since they are #1 on the planet I would give them a shot. I got the best deal and it was about as no hassle of a car buying experience as you can get since they are #1 on the planet I would give them a shot. I got the best deal and it was about as no hassle of a car buying experience as you can get. Sure they want to sell cars and accessories but I was never pressured into anything. The person in finance was delightful. They had the car I wanted at a great price with a great return on my trade but I was well schooled before I went. I have not used their service yet but the car was prepped beautifully. So if a great deal is important to you don't hesitate to try Boch. More

when i purchased my car i was pressured more than anything in my life to get an extended warranty. MY HUSBAND IS A MECHANIC!! I am covered if anything is to go wrong and I explained this to her. i to anything in my life to get an extended warranty. MY HUSBAND IS A MECHANIC!! I am covered if anything is to go wrong and I explained this to her. i told her a thousand times that i didnt want the extended warranty and she basically told me that her job would be on thin ice if i didnt get it!! pathetic. i didnt buy it, and my monthly payment dropped $40 a month! sorry boch honda, i know how to read the fine print. More

I got a best quote for my Honda Odyssey EXL from Boch. I got a best quote for my Honda Odyssey EXL from Boch. I have visited Boch Honda on 05/22/2007 with my wife, infant son (2 weeks old), toddler son I got a best quote for my Honda Odyssey EXL from Boch. I have visited Boch Honda on 05/22/2007 with my wife, infant son (2 weeks old), toddler son and my mother. The manager who has been communicating with thru e-mail greeted us and assigned a Sales Person to us and afterwards everything went downhill. I have notified Manager in advance that I want to make the whole process quick because of demand from my sons. I left my sons and mother in the car and had been working with the so called Sales Guy. He was not at all friendly and very poor in communication. When I asked him to show us the car, he took us to the lot and was searching for the Nimbus Gray EXL. When he failed to find the car, he has been pestering to select some other color. I did not take him seriously. We returned to the show room and he went to check the availability of the van in Computer. He came back and asked me to finish the paper work because I would not have a lot of time left. When I persisted that I wanted to see the vehicle and wanted to come back for another day for the paper work, he ridiculed that I have not been using the time wisely. At times I wondered whether that guy was tired or intoxicated or have difficulty in comprehending things. Then he disappeared for 15 minutes and asked me that the van was outside. When I told him that was not the color, he asked us to get in. He does not know any clue about the controls in the EXL. I thought he was taking us back to the same lot where we searched the Nimbus Gray in the first place. I thanked him a lot for that, but he pulled the van and started driving in the main road. My wife was very upset and worried because our infant son could wake up any time and my mother was not notified in advance about our trip to a different lot and she does not know English. We asked him to return to the show room. Bottom line is, this Sales Guy was not friendly, argumentative and treated us very shabbily. I am known for keeping my cool but he tested my patience yesterday. We left Boch after notifying the manager. The manager apologized many times. Boch contacted the next day many times and asked me to return. I went to another dealership around our area who matched the boch deal. My advice. 1.Communcate to the Sales Managers thru e-mails. 2. Finalize the price before you go. 3. Tell them about your options. For example you can tell them not to talk about warranty or any other things. 4. When you visit, ask for a good sales guy or else they might loose the business. If you do the above, then you will get a best deal. Boch is the one who could provide best quote around here. So if you do a little homework, you can get your vehicle from Boch with out any problem. I did everything I mentioned except asking for a good sales guy. Boch knows they lost my deal becuase of bad sales guy. Thanks More

Bought a used Honda Odyssey at Boch New to You in 2005. Transmission just went last week. Did some research and found out the car was covered under an extended warranty due to numerous transmission issues Transmission just went last week. Did some research and found out the car was covered under an extended warranty due to numerous transmission issues on these cars. Called Honda to make an appointment and gave them my vin #, that is when I found out the car was manufactured for use in a Canadian market, so it could not be covered under the warranty. After speaking with Honda Canada, and Honda USA, they told me they couldn't do anything, that the dealer who sold me the car should have told me the car was manufactured for Canada. I contact Boch and they tell me that they do not have to provide me with that information. So now I am stcuk with a $3500 repair bill taht would be covered in Canada but not the US. Will never buy a car from Boch or Honda again. More

I bought a 2007 Honda Ridgeline RTL on 2/10/07 from Darnell Younge at Boch and couldn't have had a better experience. Step #1 go to Boch, Step #2 a Ask for Darnell. Step #3 Feel comfortable that you g Darnell Younge at Boch and couldn't have had a better experience. Step #1 go to Boch, Step #2 a Ask for Darnell. Step #3 Feel comfortable that you got the best price from a very low key salesperson. Herb Chambers could not get within $1000. of the price and was unresponsive. More

This was my 6th dealer. Previous dealers, Boch Toyota, and 3 Nissan Dealers, so when I walked into Boch Honda I was familiar with the routine. The only exception was this was not the familiar routine. O and 3 Nissan Dealers, so when I walked into Boch Honda I was familiar with the routine. The only exception was this was not the familiar routine. Okay Ivuchi was the first salesman I encountered, he went over the top to search for the perfect car, color, accessories, for me on a below zero wind chill factor he stood outside looking a color of a car I had not yet determined I wanted yet. I was very impressed with his patience and I was not at all pressured. I test drove the Honda Accord EX which I liked well enough but was still stuck on the Nissan and was ready to leave after an 1 1/2 hours. He said are you sure there isn't anything more I can do for you and I said actually, could you tell me how much you would give me for my car. When the keys came back the Sales Manager, Paul Costine had them and basically said I really want to make a deal today because of the weather, what can I do for you to help you find a car you will be happy with, he gave me invoice and never swayed from that, even with a trade, he also put his 3% towards the value of my trade. I wanted power seats and power mirrors. Instead of saying well you can have those put in, he said it might be cheaper to go to the next model, Honda Accord EXL. On minute in this car and I loved it. Everything I needed. Paul Costine called Dennis Young another salesman over to take over, Okay had to take care of an unexpected situation. I was even more impressed by Dennis Young, while Okay was knowledgeable and I grilled him, Dennis Young was even more knowledgeable and offered more information than I had asked for. He was calm, patient, thorough. He was willing to come in the following day, his day off so I could empty out my car because it was late and cold. The "feared" finance manager, worked with me every step of the way. I didn't have to work with him. I was there from 3:30p to 9:00p and drove home that night in my beautiful new car. Boch Honda definitely exceeded my expectations. Keep up the good work! More

I bought a 2007 Ridgeline from boch honda and have felt that disugusting "I've been scammed" feeling ever since. The salesman was a greasy kid who never returned phone calls, the finance guy sucked me into that disugusting "I've been scammed" feeling ever since. The salesman was a greasy kid who never returned phone calls, the finance guy sucked me into upgrades that are probably worthless (hindsight being 20/20, and I feel like a sucker!). He sold me the extended warranty and "faux" lo jack, stating, you want this because the "new" thieves now use flat bed trucks to steal your car, and without the security system, people will just say "there goes another broken down ridgeline". I bought that crap .... ouch! Hondas never breakdown! In short, Boch Honda lived up to the "car dealers are scum" that everyone fears. You try and be a nice person with them and they take FULL advantage. NEVER AGAIN, I will buy through a private sale, used, on my own terms so I don't feel used and abused again More

Worst experience ever buying a car for my parents. 1 1/2 wait after arriving at a sale. After the wait spent 5 mins. with sales manager to wrap up sale. Totally unecessary, then they tell us they need ou wait after arriving at a sale. After the wait spent 5 mins. with sales manager to wrap up sale. Totally unecessary, then they tell us they need our money 48 hours before agreeing to take delivery. We told them to take a hike they paniced and reduced the price $1500. Will never buy another car there in my lifetime. Would rather spend more at another dealership then give money to Ernie Boch Jr. Come on Down? I think NOT! More

Sales person was nice, other than that, TERRIBLE EXPERIENCE. Every other employee seemed miserable. Business associate lied. Convinced me to get extended warrenty by telling me that all I had to EXPERIENCE. Every other employee seemed miserable. Business associate lied. Convinced me to get extended warrenty by telling me that all I had to do to cancel and get refund was to call her within 60 days, she told me even if I was 10% sure I wanted the warrenty it would be right move because cancellation was so easy. My fault for believing her. She was then impossible to get through to. I spoke to 4 other people in business about this, and they seemed to purposefully make it as difficult as possible to cancel. It was, literally, 5 MONTHS and dozens of calls, paperwork, and a FEE, before I saw a refund (and, based on what I was told, I was planning on this refund to help pay for my loan). Once, I was told that my paperwork had been processed and I would see my refund in 60 days. 60 days later, after not receiving refund, I called and was told there was no record my ever cancelling. Had to wait another 60 days. Very frustrating. Will never go back. Will discourage everyone I know interested in buying a car from going here. More

Hi I want to tell everyone although I may have waited too long (((in my opinion))) to see a business manager after the sale was completed the people I dealt with from the sales person Darnell to anyone else long (((in my opinion))) to see a business manager after the sale was completed the people I dealt with from the sales person Darnell to anyone else I dealt with were always telling me what was going on. I must thank Ernie for the great fruit and coffee as well. The price I received after negotiation was by far the best and I must admit I shopped other dealers in the area as well. I will admit that one of the dealers I was with was also very nice and they had great home made chocolate chip cookies but with all the $$$$$ I saved at Boch I can buy my own cookies. Also the only other thing I was not TOTALLY satisfied with was the music was a litle loud in the show room. The bottom line is I saved not hundredas but well over 2,000 shopping at Boch. They gave me at least a thousand dollors more for my trade than anyone else. More