Nucar Ford of Lebanon
Lebanon, NH
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New truck purchase My husband and I bought our first new Ford in 1978! This is the first one I bought by myself! Lebanon Ford made it so easy! Everyone was very frien My husband and I bought our first new Ford in 1978! This is the first one I bought by myself! Lebanon Ford made it so easy! Everyone was very friendly and helpful! Thank you all! I love my new truck! More
Service David was quick to rectify an issue that I had with my wipers. He also worked with my schedule when booking an appointment. My vehicle was in perfe David was quick to rectify an issue that I had with my wipers. He also worked with my schedule when booking an appointment. My vehicle was in perfect shape after being serviced. I definitely will come back for service needs. More
Service is awesome now I own two vehicles from Lebanon Ford. Our family is a FORD family. Having a dealership as friendly and helpful as Lebanon Ford locally is great!! Keith was fantastic and drove a hard barga Our family is a FORD family. Having a dealership as friendly and helpful as Lebanon Ford locally is great!! Keith was fantastic and drove a hard bargain, but he got us what we wanted. They also don't drop us like a hot potato once the sale is done. Highly recommend doing business with them and we will do business with them again. More
Great experience at Lebanon ford I had a great experience at Lebanon ford . I went in looking for a certain vehicle at a certain price and they quickly made that happen . I worked wit I had a great experience at Lebanon ford . I went in looking for a certain vehicle at a certain price and they quickly made that happen . I worked with Keith Jones in sales a great guy and he made the experience a great one More
Good overall but left a bit to be desired on price Overall the sales and service staff were all wonderful. Polite, courteous, respectful and even very patient and tolerant of my crazy kids who were acc Overall the sales and service staff were all wonderful. Polite, courteous, respectful and even very patient and tolerant of my crazy kids who were accompanying me. This was my experience while purchasing my car as well as at a service appointment afterwards. They were kind enough to pick up my old car at my house and drop off the new one after swapping the tires. They also gave me a loaner car at no charge while having some things done to my new one. Where I see room for improvement: Call me cheap but I went in there with a solid idea of how much I wanted to finance and what my trade in was worth. They weren't able to meet what I wanted and I felt a bit pressured to buy. That's probably on me though, I could have walked away. Other than that, I wish they had gone the extra mile like some other dealerships I've dealt with in terms of the little things like washing or vacuuming the new car when they had it for the service appointment or delivering it with more than a quarter tank of gas. Things like that would have made a huge difference for me and cost them little to nothing. More
Prompt, thorough, professional I was met at the service door by the manager who reviewed my issues. He invited me to the waiting area while they whisked my car away to work on it. I I was met at the service door by the manager who reviewed my issues. He invited me to the waiting area while they whisked my car away to work on it. In short order the manager came to find me and assured me that the car checked out we and the we could proceed on our trip south with no car worries More
Bent over backwards Mike and the rest of the staff bent over backwards to be sure I purchased a truck that would fit my needs. Very pleasant with no arm twisting. Refre Mike and the rest of the staff bent over backwards to be sure I purchased a truck that would fit my needs. Very pleasant with no arm twisting. Refreshing not to have stress during the process. Excellent follow up after purchasing. Great dealers that I would buy from again, Thank you! More
Worked to get us what we needed.. The dealer worked with us to get us what we wanted and needed.. they kept in contact with us and we are happy with the overall out come In Our favor.. The dealer worked with us to get us what we wanted and needed.. they kept in contact with us and we are happy with the overall out come In Our favor.. More
New truck purchases The whole process was great. The team was friendly and supportive through the process. They worked to stay within my budget without any pressure to pu The whole process was great. The team was friendly and supportive through the process. They worked to stay within my budget without any pressure to purchase a vehicle. More
great service best service crew I've ever dealt with a special great job of sam weaver for keeping me updated and his high class service. great job overall and i'll best service crew I've ever dealt with a special great job of sam weaver for keeping me updated and his high class service. great job overall and i'll highly tell folks about you folks More