Nucar Ford of Lebanon

returning and leasing another car It was a great experience working with Duane Vielleux for a second lease. Both times he was very professional. and very pleasant. Hope he will be ther It was a great experience working with Duane Vielleux for a second lease. Both times he was very professional. and very pleasant. Hope he will be there in 3 years when I return this vehicle. And then working with John Davis with all the paper work. He was professional and made you comfortable with all the questions and all the papers thanks great team work. More

Easy to deal with Stopped by to look at new trucks. Lots of inventory on hand! Met with David Willis for a salesperson. Did a couple test drives and had no pressure on Stopped by to look at new trucks. Lots of inventory on hand! Met with David Willis for a salesperson. Did a couple test drives and had no pressure on which truck to buy. Once we decided which truck the negotiations on the trades went pretty smooth. All said and done we were out of there in just over a few hours, unlike other dealers who drag the process out for a whole day. David delivered the truck on time as promised. Even after the sale he has been very helpful with questions. Definitely worth giving them a shot! More

20,000 checkup service Tried to use Lebanon Ford service appointment link Received confirmation that appoointment was received and someone would call No One called I ca Tried to use Lebanon Ford service appointment link Received confirmation that appoointment was received and someone would call No One called I called to ask if I had an apointment and was told i did not The young lady informed me she had just started and could " fit me in" After service I was told the complimentary brake check could not be done because I opted not to have my tires rotated. I assume that means i didn't pay for rotation so I do not get a complimentary brake check that is part of the " complimentary checkup form - complimentary usually means without charge......curious Paid for service went out to car Cra parked in a puddle so deep that it flooded over my shoes. The guy that parked it must have identified how deep that water was but left me vehicle there anyway ..............my show was submerged! Sticker for next oil change reflected a 3,000 mile threshold. My owners manual states oil change at 10,000 mile intervals ! my question is: Is Lebanon Ford using a substandard oil not in conformance to Ford Motor Company standards? Is Lebanon Ford unaware of the oil change recommendations of Manufacturer I am concerned about the mixed signals More

Service needed. Pleased with the quick service, my apt was the following day which worked well fior me. I had asked for phone call when done, which I did receive p Pleased with the quick service, my apt was the following day which worked well fior me. I had asked for phone call when done, which I did receive promptly that morning. Very vice..Thank you More

Forgot me Was supposed to be picked up at 4;00. I called at 4:15 and they had to find someone to pick me up. They were a half hour late. Not the driver’s fault. Was supposed to be picked up at 4;00. I called at 4:15 and they had to find someone to pick me up. They were a half hour late. Not the driver’s fault. He didn’t know he needed to pick me up. More

everything they promised.....they did with great pleasure. Very easy to deal with. Going to be awesome to have a new dealership in town. Love everything about it!!!! Look forward to seeing them for my next ser Very easy to deal with. Going to be awesome to have a new dealership in town. Love everything about it!!!! Look forward to seeing them for my next service! More

Lease of new vehicle I felt the salesman was helpful and did not pressure me into purchasing something I didn't want. The finance manager did not explain that I was makin I felt the salesman was helpful and did not pressure me into purchasing something I didn't want. The finance manager did not explain that I was making my first payment at the time of purchase and would have my second payment due within the first month More