Nucar Ford of Lebanon

Poor knowledge Ford boasts about being on the cutting edge of technology, but sales and service are not up to date with how it works.. when you call ford direct they Ford boasts about being on the cutting edge of technology, but sales and service are not up to date with how it works.. when you call ford direct they refer you back to the dealership. More

Very Good No high pressure sales. Sales staff knew the products, were considerate and presented them self's and dealership in a professional manner throughout t No high pressure sales. Sales staff knew the products, were considerate and presented them self's and dealership in a professional manner throughout the sales progress. More

Patient and Responsive The sales person (Ryan) was patient while I went on test drives with two different vehicles. He answered my questions or sought the answers from uppe The sales person (Ryan) was patient while I went on test drives with two different vehicles. He answered my questions or sought the answers from upper level management promptly. When my vehicle lacked the owners manuals, he found another set and included them. Mgt Policy and not the responsibility of my sales person: I thought it was a bit "flinty" that their policy is to only put 8 gallons in the tank bec the vehicle I bought was Pre-owned. When you spend serious money there, as I did, it seems like filling the tank would be a good will gesture they can afford. First offer on my trade was low....not my sales person's fault. More

Noel the new sales person Noel was super helpful in listening to what we were looking for and making sure we found it. The whole process was really pretty easy and fun Noel was super helpful in listening to what we were looking for and making sure we found it. The whole process was really pretty easy and fun More

Best buying experience ever!!! Keith Jones is hands down, the best commercial sales person I’ve ever met!!! He and the entire team at Lebanon Ford worked diligently to meet my nee Keith Jones is hands down, the best commercial sales person I’ve ever met!!! He and the entire team at Lebanon Ford worked diligently to meet my needs and selection. George LeSueur was my first contact through the online service and worked with Keith to find what I was looking for. They worked toward providing me the best price for my New Ford F-250 XLT Super Duty Diesel. I have bought dozens of vehicles over the years here in New England and this was the best buying experience ever!! I will absolutely be a return customer! Thank you so much Keith!!!! More

Excellent Couldn’t ask for better service! Noel was great to work with! Really enjoying my new King Ranch! Would recommend Lebanon Ford to all my friends! Couldn’t ask for better service! Noel was great to work with! Really enjoying my new King Ranch! Would recommend Lebanon Ford to all my friends! More

Excellent Service Duane Vielleux was wonderful to work with. Within 10 seconds of entering the dealership, he was assisting me. He worked up numbers for different op Duane Vielleux was wonderful to work with. Within 10 seconds of entering the dealership, he was assisting me. He worked up numbers for different options so I could make the most informed and best decision for myself. He got additional information when I needed it. He answered all my questions. He is friendly with a strong service ethic and very efficient. He came in on his day off so I could pick up my vehicle at my convenience. More

routine oil change The waiting arrangement was quite comfortable and I was approached with courtesy and professionalism during the entire process. The explanations for The waiting arrangement was quite comfortable and I was approached with courtesy and professionalism during the entire process. The explanations for work that will be required in the future were explained well. More