Nucar Ford of Lebanon
Lebanon, NH
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On time and as promised Work performed was done on time and as estimated. Evean applied discounts that they know of but I did not request. Will be bringing my no Ford car in Work performed was done on time and as estimated. Evean applied discounts that they know of but I did not request. Will be bringing my no Ford car in for service. More
so far so good . they need to honor a few promisses . well its lightyears better now then a few years ago the guys there were very polite . reasonable and quick . if I get my undercoating and a proper det well its lightyears better now then a few years ago the guys there were very polite . reasonable and quick . if I get my undercoating and a proper detailing as promised I would recommend them at a very high standard in the business of selling cars n trucks. I felt for once that I was not being stung along so I will do all my business there from now on if it stays this way . thank you . all of you for the experience on Monday. James and Kim Richard. More
New vehicle purchase Jordan was a pleasure to deal with. No problems, answered any questions I had. Without a doubt, the easiest and friendliest truck purchase I ever had. Jordan was a pleasure to deal with. No problems, answered any questions I had. Without a doubt, the easiest and friendliest truck purchase I ever had. More
Good & Quick Got down to business to make a deal. Great inventory to pick from with a variety of trucks to pick from with many different options. Got down to business to make a deal. Great inventory to pick from with a variety of trucks to pick from with many different options. More
Great experience. Keith and the guys at Lebanon Ford made my buying experience very easy and quick. One of the easiest I ever had. They helped me get into the truck tha Keith and the guys at Lebanon Ford made my buying experience very easy and quick. One of the easiest I ever had. They helped me get into the truck that I really wanted! More
Frustrating I brought my car in to replace a semi-broken brake light and get the transmission shifter cable recalled. While I already had my transmission cable re I brought my car in to replace a semi-broken brake light and get the transmission shifter cable recalled. While I already had my transmission cable replaced last summer (by a non-Ford dealer), I figured I'd have a dealer do it just to be safe. The car now shifts weird and makes some very concerning lurches; the brake light used to work faintly but now is entirely broken; lastly, the taillight, which has never had any issues, is entirely out as well. More
Great buying experience fast and effortless. Lebanon Ford tailored a buying experience that was quick and painless. I found a vehicle that I was interested in online and only had a short window Lebanon Ford tailored a buying experience that was quick and painless. I found a vehicle that I was interested in online and only had a short window of time to shop. When I arrived at the dealership. The salesperson quickly pulled out the truck for a test drive and after a painless discussion regarding my trade and the features of the new vehicle I was on my way back to work. When I returned to purchase the car I was greeted with the same level of knowledge, efficiency, and courtesy. I've never had such a potentially stressful experience go so well. The information I received concerning all aspects of this purchase was honest and to the point. I absolutely recommend this dealership for those shopping for a new car and will definitely return to purchase my next vehicle. More
Airbag When I picked up the car the Fuel was on Empty - went in with 1/2 tank. I was made to feel, because I was a women, that I had no clue how much gas I When I picked up the car the Fuel was on Empty - went in with 1/2 tank. I was made to feel, because I was a women, that I had no clue how much gas I had in my car originally. They put 5 gallons in it and it went up to 3/4" tank (so clearly there was gas in it). Something was blocking the gas line I guess. Was not happy that I was basically called a Liar. They should have noticed this before they called me to pick it up. Laura Perrier More
Pleasant experience Upon arrival at Lebanon Ford I met with Phil in the service department who was helpful, informative and cordial. My service was completed quickly and Upon arrival at Lebanon Ford I met with Phil in the service department who was helpful, informative and cordial. My service was completed quickly and accurately. I must admit I was skeptical that the service would only take an hour as I was told but it was right in that ballpark. More
Customer service area needs some wirk Not the same as when it was flanders and patch. New personnel is more business and less friendly. Use to be greeted by name, now I have to introduce Not the same as when it was flanders and patch. New personnel is more business and less friendly. Use to be greeted by name, now I have to introduce myself. More